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Castle Creations MAMBA MONSTER X 8S, 33.6V ESC, 8A PEAK BEC CC010-0165-00

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SKU: P-CC010-0165-00

£266.24
£266.24
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Description

Product OverviewDrive fearlessly and punch that throttle! The MAMBA MONSTER X 8S utilizes Castle's breakthrough technology CRYO-DRIVE. By reducing the rate at which the ESC heats up and removing heat more efficiently, your setup will be able to handle higher gear ratios, in heavier vehicles, with longer runs. These software advancements work in parallel with a unique open housing design to allow increased directional airflow to cool critical components. With the integration of a 40mm cooling fan and a forged elliptical fin heatsink, the design maximizes airflow throughout the system, taking thermal performance to a whole new level.

High-performance demands high quality and this ESC was designed with durability in mind. Constructed around a robust aluminum casing, the epoxy potting guarantees protection around the circuitry and ensures all-weather use. Mamba Monster X 8S is a workhorse, it will dominate in the harshest of environments.

You can easily optimize the ESC for any driving condition, from rugged terrain to smooth pavement to the perils of rock and gravel. Create, save and download setup profiles through the Castle Link Programming Suite on your Windows PC, or wirelessly with the convenience of the new B-Link Bluetooth Adapter and Castle Link app for Android or iOS.

Additional tuning flexibility awaits you with on-the-fly adjustments from your transmitter via the Auxiliary wire. Simply connect the white signal wire to an open radio channel, and enable the feature in Castle Link by selecting what Auxiliary function you would like to use. Access programming parameters such as Torque Control, Max Brake or Rock Race Mode. Optimize your vehicle for any racing or bashing application you can imagine!

When paired with a Castle 4-POLE 12-SLOT SENSORED MOTOR such as the 2028-800KV or 1515-2200KV, users with heavy, high speed rigs will experience controllable low-end ranges without sacrificing power, punch or speed. SmartSenseT mode uses the motor's sensors to start the motor to provide smooth starts, excellent torque, and low-speed drivability. Once the motor is spinning, it seamlessly transitions to Castle's ultra-efficient sensorless mode. You'll put more power to the ground, where it should be, instead of wasting it through raw heat and RPMs.

Whether you are burning out, dropping the hammer, trigger happy, powering out, on-the rocks, off-the-rocks, wheeling or mud bogging - MAMBA MONSTER X 8S is ready to test the limits of your R/C car or truck.

Features

  • Input Voltage Range 2S-8S LiPo
  • Sensorless, Sensored and SmartSenseT Running Modes
  • Powerful Integrated 8A Peak Adjustable BEC (5.25V-8.0V)
  • CRYO-DRIVET Technology minimizes the amount of time the ESC's electrical components spend generating heat, resulting in improved thermal performance during partial throttle operation where the majority of driving occurs
  • ESC is housed in a rugged CNC aluminum case and potted in waterproof epoxy to protect the electronics and promote efficient heat transfer
  • Premium forged heatsink with elliptical fins for superior air flow and increased heat dissipation
  • Oversized factory equipped thermally controlled 40MM cooling fan
  • Compatible with S.BUS2 Telemetry Link and Futaba T4PX and T7PX transmitters

  • Waterproof design for all weather conditions
  • Data logging capability to capture and record performance data from your vehicle
  • Auxiliary wire functionality for "on-the-fly" adjustments using your transmitter
  • Audible alerts for easy diagnosis of common issues such as motor-over-temperature and low-voltage cutoff
  • Convenient transmitter programming for six common adjustable settings including cutoff voltage and drag brake
  • Easily tune and update ESC with USB and Bluetooth programming options
  • Optional smartphone-based programming with the B-LINKT Bluetooth Adapter (sold separately and Castle Link all available on Google Play or Apple App Store

Castle's newest software technology, CRYO-DRIVE minimizes the amount of time the ESC's electrical components spend generating heat by optimally controlling which components are being used while driving the motor. This is happening thousands of times per second, which greatly reduces the rate at which the ESC heats up. This results in significantly improved thermal performance during partial throttle operation where the majority of driving occurs. Your setup will be able to handle higher gear ratios, in heavier vehicles, with longer runs.

When paired with a Castle 4-POLE 12-SLOT SENSORED MOTOR SmartSense software, enabled by default in the Castle Link Programming Suite, will use the motor's sensors to provide smooth starts, excellent torque, and low-speed drivability. Once the motor is turning, it seamlessly transitions to Castle's ULTRA-EFFICIENT sensorless mode with electric timing. Smooth sensored startups and high-efficiency sensorless running makes the Mamba Monster X 8S system produce more power and less heat. QUIETSENSE is an innovative advancement in the design of sensored motors to deliver the highest precision and most efficient startup.

The Mamba Monster X 8S allows "on-the-fly" adjustments to be made through the AUX wire once enabled in Castle Link. Once you have selected an AUX wire function, that setting can then be tuned from your transmitter while driving. Torque control, max throttle, max brake and drag brake adjustments are a sampling of the available modes. This real-time tuning allows you to quickly and easily fine-tune your system.

Enabled by default, the Monster X 8S captures and records performance data from your vehicle. This allows you to view a detailed turn-by-turn record of what your ESC actually experienced during the run. You will be able to record real-time data such as motor RPM, battery current and voltage, ESC and motor temperature, throttle input, and more. Download and analyze the collected data via Castle Link and make adjustments to maximize both performance and battery life.

For over 20 years Castle engineers have been setting the bar for industry leading software functionality. The Castle Link Programming Suite is your ticket to creating the perfect setup. To gain access to the host of tuning parameters, use the Castle Link adapter with your Mamba Monster X 8S purchase and download the simple to install software from our website and you are ready to personalize your controller's settings. You can now wirelessly program your ESC with the free Castle Link Mobile App and the purchase the B-Link Bluetooth Adapter.

You can now WIRELESSLY PROGRAM settings with the free Castle-Link app available on the Apple App store or Google Play for Android devices and the Castle B-LinkT BluetoothT Adapter (sold separately). It is compact and lightweight installed in your vehicle, for anytime programming!

Mamba Monster X 8S is telemetry ready, which means owners of Futaba T4PX or 7PX Transmitters will be able to purchase the Castle Creations Telemetry Link for S.BUS2. Real-time data such as ESC temperature, voltages, and RPM can be monitored to ensure performance advantages and spare you the "unknown" parameters that all R/C enthusiasts experience at some point. Telemetry data provides another level of protection and can increase performance.

Housed in a rugged CNC-machined aluminum case and then potted in waterproof epoxy. This not only protects the electronics but ensures any heat generated in the controller can easily be dissipated through the case.

Mamba Monster X 8S features Audible Alerts that will notify you, via audible chimes, of possible issues with calibrations and error conditions to help diagnose problems.

In the box

  • Mamba Monster X 8S ESC
  • Castle Sensor Harness Adapter
  • Mamba Decals
  • Motor connection wire, bullets and shrink
  • ESC Quick Start Guide
  • Motor Quick Start Guide

Technical Specification Application Guidelines:
1:6th Scale vehicles weighing up to 25 lbs
Input Voltage Range:
MIN: 2S LiPo, MAX: 8S LiPo 33.6V
Running Modes:
Sensored, Sensorless and SmartSenseT when paired with a Castle 4-POLE 12-SLOT Sensored Motor.
Brake: Proportional Reversible: Yes, but may be disabled for racing. On/Off Switch: Yes, waterproof
Cooling Fan: Yes, factory equipped (40mm), fully removable** (see Product Use Statements below) Size: L x W x H 69.5mm x 54.1mm x 47mm
Weight (with wires): 5.75 oz. (163 grams)
Connectors type:
6.5mm female bullets for motor connection
Items Needed for Operation: A high current connector designed for high-powered electric systems, rated for 100+ amps, such as Castle CC Bullet 6.5mm, CC Bullet 8.0mm, or 6.5mm Polarized Castle Connectors, soldered to the battery leads.
Operating environment:
Waterproof design for all weather conditions
Programmability:
Fully programmable Castle feature set using Castle Link USB adapter and freely downloadable Castle Link Windows software, or the Castle Link App and a B-LINK Bluetooth Adapter (sold separately).
Telemetry Link Capable:
Yes, with Castle Creations Telemetry Link for S.BUS2 and Futaba T4PX and T7PX Transmitters.
Product Use Statements:
  • Recommended battery capacity for 1:6th scale vehicles is 5000mah. We recommend using 50C continuous discharge or higher LiPo batteries.
  • Surge ratings should never be used to determine a pack's suitability for a brushless application.
  • We recommend a high current connector designed for high-powered electric systems, rated for 100+ amps, such as Castle CC Bullet 6.5mm, CC Bullet 8.0mm, or 6.5mm Polarized Castle Connectors.
  • Applying voltages higher than 33.6V will cause irreparable damage to ESC.
  • Although Mamba Monster X 8S is waterproof, it is not intended for operation while completely submerged in liquid. Always rinse the ESC with clean water after exposure to corrosives or dirt.
  • The cooling fan must be removed prior to driving in wet conditions. It is not waterproof.

Rewarding every enthusiast

You can earn and redeem Jadlam Rewards across our entire range of products. Every purchase brings you closer to your next reward.

View Rewards
Jadlam Rewards Card

Detailed Delivery Information

UK Economy Delivery

We use Royal Mail Tracked 48 as our main economy delivery service for all parcels. (Items classified as Large Letter by Royal Mail will be sent by Royal Mail 48).

This service aims to deliver within 2-3 working days and is tracked to the delivery point. SMS or email notifications will be sent to you if you have filled in the contact details on your order. This will allow you to view your delivery options prior to delivery and have advanced notice of a delivery day.

We aim to dispatch your order the same day if paid for before 2pm (excluding weekends and UK public holidays). Please note that if your order contains an item with a 1-2 day handling time your item will take longer to dispatch.

Once dispatched you will receive a notification and the item will then be delivered in the next 2-3 working days.

Delivery charges will be automatically calculated at the checkout page.

All product prices quoted are inclusive of VAT.

Please note that we cannot accept orders billed to or addressed to PO Boxes.

UK Express / Next Day Delivery

We will supply your email address and/or mobile number to the courier, they will use this to send you notification emails and SMS to let you know when your parcel will arrive.

*Where our Express/Next Day delivery service has been selected we aim to dispatch your goods from our warehouse in less than 1 working day of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Delivery will normally take 1-2 working days from the moment you place your order.

Please note that Express/Next Day delivery is a trackable service.

Delivery charges will be automatically calculated at the checkout page.

All product prices quoted are inclusive of VAT.

Please note that we can't accept orders billed to or addressed to PO Boxes.

Non-Mainland UK Shipping Information

Applies to: Northern Ireland, Channel Islands, Isle Of Man, Scottish Highlands & Islands, Scilly Isles.

Free on all orders under 5KG.

If your order weighs more than 5KG we will need to ship this via DPD which will incur a delivery charge of £9.99.

Please note this is only on orders over 5KG and most orders will come to less than 5KG.

Orders will be shipped on a 2 Day Service regardless of shipping option selected.

International Delivery

Shipping to Europe currently suspended due to changes with Brexit. More information due soon.

Shipping to Non European Countries

Shipping to Non European destinations is charged based on order value & order weight. In certain cases extra shipping charges may be required.

We aim to dispatch your goods from our warehouse within 2 working days of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Postal delivery will normally take a further 5 working days.

Delivery times and charges vary by country.

Multiple delivery addresses in the same order will result in multiple delivery charges.

When ordering goods from Jadlam Toys & models for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Jadlam Toys & Models, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

All product prices quoted are inclusive of VAT (Value Added Tax). VAT on non EU deliveries cannot be reclaimed.

Important Note on Delivery Times

We do everything we can to meet the delivery times specified in this section. However, occasionally delivery times may be affected by factors beyond the control of Jadlam Racing and therefore cannot be guaranteed.

Key Information at a Glance

The most important points from our returns policy.

 Return unwanted items within 30 days (unopened).

 We provide free return shipping for any faulty, damaged, or incorrectly sent items.

 All returns must be initiated by completing our official Returns Form for efficient processing.

 Ensure items are returned in 'as new' condition with original packaging to qualify for a full refund.

Can I return my item?

Not Wanted

An unwanted product can be returned for a full refund within 30 days of delivery as long as it’s still in its original, unopened packaging.

In accordance with your rights when you purchase goods online, unwanted items can be returned even if you have opened them for inspection as long as you let us know within 14 calendar days from the day after delivery. You can examine the goods as you would in a shop but to obtain a full refund you must not use them. The goods must be returned in ‘as new’ condition and in their original packaging. The packaging must not be ripped or damaged or we may refuse the return.

Returns and exchanges can only be processed with proof of purchase. Please provide your order number when you return a product.

You will be liable for the cost of returning the goods to us and must ensure that they are returned in protective packaging.

Faulty or Damaged

If you have received a damaged or faulty item from us you can return it for a repair, replacement or refund.

If the item is faulty or damaged we will cover the costs of the return shipping. Please contact us prior to returning so we can arrange a free returns label or resolve the fault you are experiencing.

Please make it clear what the issue is on our returns paperwork, as some minor issues may not be very clear to our returns department.

Some manufacturers prefer to deal with faulty items themselves, so returns may be sent directly to the manufacturer. This helps you get a replacement or repair faster.

Incorrect

An item received incorrectly can be returned for a refund or replacement. Please make it clear on the returns paperwork which action you would like us to take. If you do not complete this section, we will automatically issue a refund.

If the item is incorrect, we will cover the return shipping costs. Please complete a returns request form by clicking here and we will provide a returns shipping label for you.

What is your Returns Period?

You can return an item up to 30 days after the date of delivery.

EXTENDED CHRISTMAS RETURNS (covers all orders placed in November & December 2024) ends 31st January 2025.

How do I cancel my order?

If you choose to cancel an order that you have not yet received, please contact us via phone or email. Have your order number ready for quicker processing. Use "Cancellation Request" in your contact message.

We do our best to cancel orders quickly, but it's possible the order is dispatched before we process your request.

If your order has already shipped, you'll need to return it after receiving it. This will be treated as an unwanted return, and you’ll be responsible for return shipping costs.

What are my cancellation rights?

You may cancel an order from the moment it's placed until 14 days after you receive the goods.

Please contact us by phone or email to request a cancellation.

How do I start a return?

You need to complete our Returns Form. A member of our Returns Department will contact you with full instructions.

How do I return my item?

Please complete our Returns Form. We will contact you with instructions.

If you're arranging your own return, please use a tracked courier service. We cannot be held liable for undelivered returns. Reuse original packaging if possible, or make sure the item is well protected and dry in transit.

Check Royal Mail or parcel services like Parcel2Go for competitive rates.

How much does it cost to return an item?

The cost depends on the return reason:

  • Unwanted item: You cover return shipping costs.
  • Damaged/Faulty item: We cover the return shipping.
  • Incorrect item: We cover the return shipping.

For self-paid returns, we recommend Royal Mail or Parcel2Go. A small tracked parcel via Royal Mail should cost around £5; courier options may range £7–10.

When we cover return shipping, we’ll send you a returns label. Complete the form by clicking here.

A restocking fee may apply for returns due to customer error or if items are returned in a condition different from what was stated.

Once your return is approved, you have 14 days to send the item. After that, the return is cancelled and no refund will be issued.

When will I be refunded?

We process refunds or replacements within 3–5 working days of receiving your return. If you used a tracked courier, you can confirm when the item was received. If you don’t hear from us within 7 working days, please get in touch.

How should I package my return?

We recommend reusing the original packaging. You must ensure the item is returned in protective packaging. Items returned damaged or without proper care may not qualify for a refund.

Description

Product OverviewDrive fearlessly and punch that throttle! The MAMBA MONSTER X 8S utilizes Castle's breakthrough technology CRYO-DRIVE. By reducing the rate at which the ESC heats up and removing heat more efficiently, your setup will be able to handle higher gear ratios, in heavier vehicles, with longer runs. These software advancements work in parallel with a unique open housing design to allow increased directional airflow to cool critical components. With the integration of a 40mm cooling fan and a forged elliptical fin heatsink, the design maximizes airflow throughout the system, taking thermal performance to a whole new level.

High-performance demands high quality and this ESC was designed with durability in mind. Constructed around a robust aluminum casing, the epoxy potting guarantees protection around the circuitry and ensures all-weather use. Mamba Monster X 8S is a workhorse, it will dominate in the harshest of environments.

You can easily optimize the ESC for any driving condition, from rugged terrain to smooth pavement to the perils of rock and gravel. Create, save and download setup profiles through the Castle Link Programming Suite on your Windows PC, or wirelessly with the convenience of the new B-Link Bluetooth Adapter and Castle Link app for Android or iOS.

Additional tuning flexibility awaits you with on-the-fly adjustments from your transmitter via the Auxiliary wire. Simply connect the white signal wire to an open radio channel, and enable the feature in Castle Link by selecting what Auxiliary function you would like to use. Access programming parameters such as Torque Control, Max Brake or Rock Race Mode. Optimize your vehicle for any racing or bashing application you can imagine!

When paired with a Castle 4-POLE 12-SLOT SENSORED MOTOR such as the 2028-800KV or 1515-2200KV, users with heavy, high speed rigs will experience controllable low-end ranges without sacrificing power, punch or speed. SmartSenseT mode uses the motor's sensors to start the motor to provide smooth starts, excellent torque, and low-speed drivability. Once the motor is spinning, it seamlessly transitions to Castle's ultra-efficient sensorless mode. You'll put more power to the ground, where it should be, instead of wasting it through raw heat and RPMs.

Whether you are burning out, dropping the hammer, trigger happy, powering out, on-the rocks, off-the-rocks, wheeling or mud bogging - MAMBA MONSTER X 8S is ready to test the limits of your R/C car or truck.

Features

  • Input Voltage Range 2S-8S LiPo
  • Sensorless, Sensored and SmartSenseT Running Modes
  • Powerful Integrated 8A Peak Adjustable BEC (5.25V-8.0V)
  • CRYO-DRIVET Technology minimizes the amount of time the ESC's electrical components spend generating heat, resulting in improved thermal performance during partial throttle operation where the majority of driving occurs
  • ESC is housed in a rugged CNC aluminum case and potted in waterproof epoxy to protect the electronics and promote efficient heat transfer
  • Premium forged heatsink with elliptical fins for superior air flow and increased heat dissipation
  • Oversized factory equipped thermally controlled 40MM cooling fan
  • Compatible with S.BUS2 Telemetry Link and Futaba T4PX and T7PX transmitters

  • Waterproof design for all weather conditions
  • Data logging capability to capture and record performance data from your vehicle
  • Auxiliary wire functionality for "on-the-fly" adjustments using your transmitter
  • Audible alerts for easy diagnosis of common issues such as motor-over-temperature and low-voltage cutoff
  • Convenient transmitter programming for six common adjustable settings including cutoff voltage and drag brake
  • Easily tune and update ESC with USB and Bluetooth programming options
  • Optional smartphone-based programming with the B-LINKT Bluetooth Adapter (sold separately and Castle Link all available on Google Play or Apple App Store

Castle's newest software technology, CRYO-DRIVE minimizes the amount of time the ESC's electrical components spend generating heat by optimally controlling which components are being used while driving the motor. This is happening thousands of times per second, which greatly reduces the rate at which the ESC heats up. This results in significantly improved thermal performance during partial throttle operation where the majority of driving occurs. Your setup will be able to handle higher gear ratios, in heavier vehicles, with longer runs.

When paired with a Castle 4-POLE 12-SLOT SENSORED MOTOR SmartSense software, enabled by default in the Castle Link Programming Suite, will use the motor's sensors to provide smooth starts, excellent torque, and low-speed drivability. Once the motor is turning, it seamlessly transitions to Castle's ULTRA-EFFICIENT sensorless mode with electric timing. Smooth sensored startups and high-efficiency sensorless running makes the Mamba Monster X 8S system produce more power and less heat. QUIETSENSE is an innovative advancement in the design of sensored motors to deliver the highest precision and most efficient startup.

The Mamba Monster X 8S allows "on-the-fly" adjustments to be made through the AUX wire once enabled in Castle Link. Once you have selected an AUX wire function, that setting can then be tuned from your transmitter while driving. Torque control, max throttle, max brake and drag brake adjustments are a sampling of the available modes. This real-time tuning allows you to quickly and easily fine-tune your system.

Enabled by default, the Monster X 8S captures and records performance data from your vehicle. This allows you to view a detailed turn-by-turn record of what your ESC actually experienced during the run. You will be able to record real-time data such as motor RPM, battery current and voltage, ESC and motor temperature, throttle input, and more. Download and analyze the collected data via Castle Link and make adjustments to maximize both performance and battery life.

For over 20 years Castle engineers have been setting the bar for industry leading software functionality. The Castle Link Programming Suite is your ticket to creating the perfect setup. To gain access to the host of tuning parameters, use the Castle Link adapter with your Mamba Monster X 8S purchase and download the simple to install software from our website and you are ready to personalize your controller's settings. You can now wirelessly program your ESC with the free Castle Link Mobile App and the purchase the B-Link Bluetooth Adapter.

You can now WIRELESSLY PROGRAM settings with the free Castle-Link app available on the Apple App store or Google Play for Android devices and the Castle B-LinkT BluetoothT Adapter (sold separately). It is compact and lightweight installed in your vehicle, for anytime programming!

Mamba Monster X 8S is telemetry ready, which means owners of Futaba T4PX or 7PX Transmitters will be able to purchase the Castle Creations Telemetry Link for S.BUS2. Real-time data such as ESC temperature, voltages, and RPM can be monitored to ensure performance advantages and spare you the "unknown" parameters that all R/C enthusiasts experience at some point. Telemetry data provides another level of protection and can increase performance.

Housed in a rugged CNC-machined aluminum case and then potted in waterproof epoxy. This not only protects the electronics but ensures any heat generated in the controller can easily be dissipated through the case.

Mamba Monster X 8S features Audible Alerts that will notify you, via audible chimes, of possible issues with calibrations and error conditions to help diagnose problems.

In the box

  • Mamba Monster X 8S ESC
  • Castle Sensor Harness Adapter
  • Mamba Decals
  • Motor connection wire, bullets and shrink
  • ESC Quick Start Guide
  • Motor Quick Start Guide

Technical Specification Application Guidelines:
1:6th Scale vehicles weighing up to 25 lbs
Input Voltage Range:
MIN: 2S LiPo, MAX: 8S LiPo 33.6V
Running Modes:
Sensored, Sensorless and SmartSenseT when paired with a Castle 4-POLE 12-SLOT Sensored Motor.
Brake: Proportional Reversible: Yes, but may be disabled for racing. On/Off Switch: Yes, waterproof
Cooling Fan: Yes, factory equipped (40mm), fully removable** (see Product Use Statements below) Size: L x W x H 69.5mm x 54.1mm x 47mm
Weight (with wires): 5.75 oz. (163 grams)
Connectors type:
6.5mm female bullets for motor connection
Items Needed for Operation: A high current connector designed for high-powered electric systems, rated for 100+ amps, such as Castle CC Bullet 6.5mm, CC Bullet 8.0mm, or 6.5mm Polarized Castle Connectors, soldered to the battery leads.
Operating environment:
Waterproof design for all weather conditions
Programmability:
Fully programmable Castle feature set using Castle Link USB adapter and freely downloadable Castle Link Windows software, or the Castle Link App and a B-LINK Bluetooth Adapter (sold separately).
Telemetry Link Capable:
Yes, with Castle Creations Telemetry Link for S.BUS2 and Futaba T4PX and T7PX Transmitters.
Product Use Statements:
  • Recommended battery capacity for 1:6th scale vehicles is 5000mah. We recommend using 50C continuous discharge or higher LiPo batteries.
  • Surge ratings should never be used to determine a pack's suitability for a brushless application.
  • We recommend a high current connector designed for high-powered electric systems, rated for 100+ amps, such as Castle CC Bullet 6.5mm, CC Bullet 8.0mm, or 6.5mm Polarized Castle Connectors.
  • Applying voltages higher than 33.6V will cause irreparable damage to ESC.
  • Although Mamba Monster X 8S is waterproof, it is not intended for operation while completely submerged in liquid. Always rinse the ESC with clean water after exposure to corrosives or dirt.
  • The cooling fan must be removed prior to driving in wet conditions. It is not waterproof.

Rewards

Rewarding every enthusiast

You can earn and redeem Jadlam Rewards across our entire range of products. Every purchase brings you closer to your next reward.

View Rewards
Jadlam Rewards Card

Delivery

Detailed Delivery Information

UK Economy Delivery

We use Royal Mail Tracked 48 as our main economy delivery service for all parcels. (Items classified as Large Letter by Royal Mail will be sent by Royal Mail 48).

This service aims to deliver within 2-3 working days and is tracked to the delivery point. SMS or email notifications will be sent to you if you have filled in the contact details on your order. This will allow you to view your delivery options prior to delivery and have advanced notice of a delivery day.

We aim to dispatch your order the same day if paid for before 2pm (excluding weekends and UK public holidays). Please note that if your order contains an item with a 1-2 day handling time your item will take longer to dispatch.

Once dispatched you will receive a notification and the item will then be delivered in the next 2-3 working days.

Delivery charges will be automatically calculated at the checkout page.

All product prices quoted are inclusive of VAT.

Please note that we cannot accept orders billed to or addressed to PO Boxes.

UK Express / Next Day Delivery

We will supply your email address and/or mobile number to the courier, they will use this to send you notification emails and SMS to let you know when your parcel will arrive.

*Where our Express/Next Day delivery service has been selected we aim to dispatch your goods from our warehouse in less than 1 working day of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Delivery will normally take 1-2 working days from the moment you place your order.

Please note that Express/Next Day delivery is a trackable service.

Delivery charges will be automatically calculated at the checkout page.

All product prices quoted are inclusive of VAT.

Please note that we can't accept orders billed to or addressed to PO Boxes.

Non-Mainland UK Shipping Information

Applies to: Northern Ireland, Channel Islands, Isle Of Man, Scottish Highlands & Islands, Scilly Isles.

Free on all orders under 5KG.

If your order weighs more than 5KG we will need to ship this via DPD which will incur a delivery charge of £9.99.

Please note this is only on orders over 5KG and most orders will come to less than 5KG.

Orders will be shipped on a 2 Day Service regardless of shipping option selected.

International Delivery

Shipping to Europe currently suspended due to changes with Brexit. More information due soon.

Shipping to Non European Countries

Shipping to Non European destinations is charged based on order value & order weight. In certain cases extra shipping charges may be required.

We aim to dispatch your goods from our warehouse within 2 working days of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Postal delivery will normally take a further 5 working days.

Delivery times and charges vary by country.

Multiple delivery addresses in the same order will result in multiple delivery charges.

When ordering goods from Jadlam Toys & models for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Jadlam Toys & Models, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

All product prices quoted are inclusive of VAT (Value Added Tax). VAT on non EU deliveries cannot be reclaimed.

Important Note on Delivery Times

We do everything we can to meet the delivery times specified in this section. However, occasionally delivery times may be affected by factors beyond the control of Jadlam Racing and therefore cannot be guaranteed.

Returns

Key Information at a Glance

The most important points from our returns policy.

 Return unwanted items within 30 days (unopened).

 We provide free return shipping for any faulty, damaged, or incorrectly sent items.

 All returns must be initiated by completing our official Returns Form for efficient processing.

 Ensure items are returned in 'as new' condition with original packaging to qualify for a full refund.

Can I return my item?

Not Wanted

An unwanted product can be returned for a full refund within 30 days of delivery as long as it’s still in its original, unopened packaging.

In accordance with your rights when you purchase goods online, unwanted items can be returned even if you have opened them for inspection as long as you let us know within 14 calendar days from the day after delivery. You can examine the goods as you would in a shop but to obtain a full refund you must not use them. The goods must be returned in ‘as new’ condition and in their original packaging. The packaging must not be ripped or damaged or we may refuse the return.

Returns and exchanges can only be processed with proof of purchase. Please provide your order number when you return a product.

You will be liable for the cost of returning the goods to us and must ensure that they are returned in protective packaging.

Faulty or Damaged

If you have received a damaged or faulty item from us you can return it for a repair, replacement or refund.

If the item is faulty or damaged we will cover the costs of the return shipping. Please contact us prior to returning so we can arrange a free returns label or resolve the fault you are experiencing.

Please make it clear what the issue is on our returns paperwork, as some minor issues may not be very clear to our returns department.

Some manufacturers prefer to deal with faulty items themselves, so returns may be sent directly to the manufacturer. This helps you get a replacement or repair faster.

Incorrect

An item received incorrectly can be returned for a refund or replacement. Please make it clear on the returns paperwork which action you would like us to take. If you do not complete this section, we will automatically issue a refund.

If the item is incorrect, we will cover the return shipping costs. Please complete a returns request form by clicking here and we will provide a returns shipping label for you.

What is your Returns Period?

You can return an item up to 30 days after the date of delivery.

EXTENDED CHRISTMAS RETURNS (covers all orders placed in November & December 2024) ends 31st January 2025.

How do I cancel my order?

If you choose to cancel an order that you have not yet received, please contact us via phone or email. Have your order number ready for quicker processing. Use "Cancellation Request" in your contact message.

We do our best to cancel orders quickly, but it's possible the order is dispatched before we process your request.

If your order has already shipped, you'll need to return it after receiving it. This will be treated as an unwanted return, and you’ll be responsible for return shipping costs.

What are my cancellation rights?

You may cancel an order from the moment it's placed until 14 days after you receive the goods.

Please contact us by phone or email to request a cancellation.

How do I start a return?

You need to complete our Returns Form. A member of our Returns Department will contact you with full instructions.

How do I return my item?

Please complete our Returns Form. We will contact you with instructions.

If you're arranging your own return, please use a tracked courier service. We cannot be held liable for undelivered returns. Reuse original packaging if possible, or make sure the item is well protected and dry in transit.

Check Royal Mail or parcel services like Parcel2Go for competitive rates.

How much does it cost to return an item?

The cost depends on the return reason:

  • Unwanted item: You cover return shipping costs.
  • Damaged/Faulty item: We cover the return shipping.
  • Incorrect item: We cover the return shipping.

For self-paid returns, we recommend Royal Mail or Parcel2Go. A small tracked parcel via Royal Mail should cost around £5; courier options may range £7–10.

When we cover return shipping, we’ll send you a returns label. Complete the form by clicking here.

A restocking fee may apply for returns due to customer error or if items are returned in a condition different from what was stated.

Once your return is approved, you have 14 days to send the item. After that, the return is cancelled and no refund will be issued.

When will I be refunded?

We process refunds or replacements within 3–5 working days of receiving your return. If you used a tracked courier, you can confirm when the item was received. If you don’t hear from us within 7 working days, please get in touch.

How should I package my return?

We recommend reusing the original packaging. You must ensure the item is returned in protective packaging. Items returned damaged or without proper care may not qualify for a refund.

Your Hobby, Our Passion

We're a family-owned business passionate about inspiring play and creativity for everyone, from hobbyists to young builders. Our team is here to help you find the perfect toys, models, and RC vehicles. Let’s create special memories together!

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Your Satisfaction Guaranteed

We stand behind every product we sell with a 30-day, no-hassle return policy. Shop with confidence knowing that your happiness is guaranteed.

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Passionate Experts

Our team in Glastonbury lives and breathes models, RC, and toys. We're here to share our knowledge and help you find the perfect toy, model, or gift.

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Unmatched Selection

Immerse yourself in a world of possibilities with our extensive collection of top-tier models, RC vehicles, and toys, handpicked from the best brands to ignite your passion and creativity.

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Decades of Experience

With a legacy spanning 25 years, we're proud to have served generations of hobbyists, families, and kids, helping them discover the joy of building, playing, and creating.

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