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Bachmann 391-050 Quarry Huntslet 0-4-0 Tank Alice Dinorwic Quarry Red OO9 Gauge

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SKU: 391-050

£124.95
£144.95 £124.95
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Due to be Released - 2026

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Due to be Released - 2026

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Description

Due to unprecedented demand, we are welcoming orders for a second production run of the Bachmann Narrow Gauge OO9 Scale model of Quarry Hunslet Steam Locomotive ‘Alice’ in Dinorwic Quarry Red livery.

Barely larger than a 9V battery, this diminutive model still packs a punch with its diecast boiler and running plate, accompanied by a wealth of separately fitted details including handrails, valves, springs, brake shoes and cab controls. The 0-4-0ST wheel formation is faithfully modelled, with authentically-profiled wheels running in metal bearings ensuring smooth running, powered by a coreless motor with flywheel, and with a 6 Pin DCC decoder socket for those wishing to use the models with a DCC system. NEM coupling pockets feature at both ends, into which standard OO9 scale couplings are fitted.

MODEL FEATURES:

Bachmann Narrow Gauge OO9 Scale
Era 2
Locomotive is Preserved
Pristine Dinorwic Quarry Red livery
Named ‘Alice’
NEM Coupling Pockets
Powerful Coreless Motor and Flywheel
Detailed and decorated cab interior
Equipped with a 6 Pin DCC Decoder Socket
Length 58mm (over couplings)
DETAIL VARIATIONS SPECIFIC TO THIS MODEL

Open Cab
Dumb Buffers (two lengths supplied)
Angled Frames
Backhead Injectors
Ramsbottom Safety Valves
Riveted Water Tank
Wrap Around Tank Handrail
Tank-mounted Tool Rests
Single Smokebox-mounted Lubricator
Blower supply fitted to left hand side of locomotive


QUARRY HUNSLET ‘ALICE’ HISTORY

The Quarry Hunslet locomotives were built by the Hunslet Engine Company of Leeds. Rather than denoting a single design, the term Quarry Hunslet refers to several different locomotive types, each built to a similar design, but with specifics suited to their intended use. The first Quarry Hunslets were the Penrhyn Port Class, built for shunting duties at Port Penrhyn, the coastal port of Penrhyn Quarry – once the largest slate quarry in the world. These locomotives sported a 4ft wheelbase and the first example was delivered in 1883.

In 1886 the nearby Dinorwic Quarry, Wales’s second largest slate quarry, took delivery of its first Quarry Hunslet, named ‘Velinheli’. Smaller than the Penrhyn locos with a wheelbase of just 3ft 3in, the second Dinorwic loco, delivered in 1889 and originally named ‘Alice’, would lend its name to the locomotive type and by 1904 eleven Alice Class Quarry Hunslets had been delivered to the Dinorwic Quarry. All were built to fundamentally the same design, although details inevitably changed over the years, but a notable feature of the Alice Class locos was the angled frames and resulting shallow bufferbeams at the front and rear. At the quarry the locomotives were moved between the various galleries and to and from works via the steep inclined planes – straight frames would bottom out on these steep inclines, a problem avoided by building the locos with angled frames.

Five similar locomotives were built for use at Port Dinorwic during the same period, these shared much the same design as the Alice Class locos but had straight frames which resulted in them sporting much deeper bufferbeams. The Alice Class also provided the blueprint for six more engines which were built for smaller concerns; the Pen-Yr-Orsedd Quarry which took three, Moel Tryfan Quarry had two, and a single example was delivered to the Dorothea Quarry. The Penrhyn Quarry placed orders for four of these smaller 3ft 3in. wheelbase locomotives too – these became known as the Penrhyn Small Quarry Class to avoid any association with their rivals the Dinorwic Quarry. Penrhyn Quarry would later order another six Quarry Hunslets, but these reverted to the 4ft wheelbase used on the Penrhyn Port Class locos; whilst very similar in design, this final batch of Quarry Hunslets were different enough to be known instead as the Penrhyn Large Quarry Class.

The name ‘Alice’ was carried by two of the Alice Class Quarry Hunslets that were built for the Dinorwic Quarry. The first was works number 492 of 1889, the second locomotive to be delivered after ‘Velinheli’. Around 1908 the 1889-built locomotive was renamed ‘King of the Scarlets’. The second ‘Alice’, and the locomotive depicted by this Bachmann Narrow Gauge model, was the eighth of its type, built in 1902 as works number 780 and identified simply as No. 4 upon delivery, but the name ‘Alice’ was applied soon after.

Working on various levels at Dinorwic Quarry, by 1945 ‘Alice’ had moved up to the Australia level some 1,800 feet above sea level where she remained for the rest of her working life – being recorded as out of service in 1960. Thereafter ‘Alice’ was plundered for parts to keep other locomotives working, and she was left abandoned in her shed on Australia level as the quarry closed in 1969. The wheels and various other parts from ‘Alice’ were purchased by the new owner of ‘Holy War’, primarily as a source of spares, and like ‘Holy War’, ‘Alice’ was moved first to Quainton Road and then to the Bala Lake Railway. Meanwhile, the locomotive’s frames and tank had been recovered and taken to a site near Preston, these were later sold and moved to the Bala Lake Railway so that what remained of ‘Alice’ was together again.

The remains of ‘Alice’ were sold to Chris Scott in 1987 who moved the parts to his garage and by 1994 ‘Alice’ had been restored and returned to steam at the Ffestiniog Railway. A new boiler had been constructed which was financed by the Leighton Buzzard Railway and after returning to steam, ‘Alice’ moved there, calling the Bedfordshire line home until 2003 when she moved back to the Bala Lake Railway. Purchased by Julian Birley, Chairman of the Bala Lake Railway Trust, in 2010, her future was secured and ‘Alice’ now resides at the North Wales line alongside three other Alice Class Quarry Hunslets; ‘George B’, ‘Holy War’ and ‘Maid Marian’, Penrhyn Port Class ‘Winifred’ and Penrhyn Small Quarry Class ‘Nesta’.

Rewarding every enthusiast

You can earn and redeem Jadlam Rewards across our entire range of products. Every purchase brings you closer to your next reward.

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Detailed Delivery Information

UK Economy Delivery

We use Royal Mail Tracked 48 as our main economy delivery service for all parcels. (Items classified as Large Letter by Royal Mail will be sent by Royal Mail 48).

This service aims to deliver within 2-3 working days and is tracked to the delivery point. SMS or email notifications will be sent to you if you have filled in the contact details on your order. This will allow you to view your delivery options prior to delivery and have advanced notice of a delivery day.

We aim to dispatch your order the same day if paid for before 2pm (excluding weekends and UK public holidays). Please note that if your order contains an item with a 1-2 day handling time your item will take longer to dispatch.

Once dispatched you will receive a notification and the item will then be delivered in the next 2-3 working days.

Delivery charges will be automatically calculated at the checkout page.

All product prices quoted are inclusive of VAT.

Please note that we cannot accept orders billed to or addressed to PO Boxes.

UK Express / Next Day Delivery

We will supply your email address and/or mobile number to the courier, they will use this to send you notification emails and SMS to let you know when your parcel will arrive.

*Where our Express/Next Day delivery service has been selected we aim to dispatch your goods from our warehouse in less than 1 working day of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Delivery will normally take 1-2 working days from the moment you place your order.

Please note that Express/Next Day delivery is a trackable service.

Delivery charges will be automatically calculated at the checkout page.

All product prices quoted are inclusive of VAT.

Please note that we can't accept orders billed to or addressed to PO Boxes.

Non-Mainland UK Shipping Information

Applies to: Northern Ireland, Channel Islands, Isle Of Man, Scottish Highlands & Islands, Scilly Isles.

Free on all orders under 5KG.

If your order weighs more than 5KG we will need to ship this via DPD which will incur a delivery charge of £9.99.

Please note this is only on orders over 5KG and most orders will come to less than 5KG.

Orders will be shipped on a 2 Day Service regardless of shipping option selected.

International Delivery

Shipping to Europe currently suspended due to changes with Brexit. More information due soon.

Shipping to Non European Countries

Shipping to Non European destinations is charged based on order value & order weight. In certain cases extra shipping charges may be required.

We aim to dispatch your goods from our warehouse within 2 working days of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Postal delivery will normally take a further 5 working days.

Delivery times and charges vary by country.

Multiple delivery addresses in the same order will result in multiple delivery charges.

When ordering goods from Jadlam Toys & models for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Jadlam Toys & Models, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

All product prices quoted are inclusive of VAT (Value Added Tax). VAT on non EU deliveries cannot be reclaimed.

Important Note on Delivery Times

We do everything we can to meet the delivery times specified in this section. However, occasionally delivery times may be affected by factors beyond the control of Jadlam Racing and therefore cannot be guaranteed.

Key Information at a Glance

The most important points from our returns policy.

 Return unwanted items within 30 days (unopened).

 We provide free return shipping for any faulty, damaged, or incorrectly sent items.

 All returns must be initiated by completing our official Returns Form for efficient processing.

 Ensure items are returned in 'as new' condition with original packaging to qualify for a full refund.

Can I return my item?

Not Wanted

An unwanted product can be returned for a full refund within 30 days of delivery as long as it’s still in its original, unopened packaging.

In accordance with your rights when you purchase goods online, unwanted items can be returned even if you have opened them for inspection as long as you let us know within 14 calendar days from the day after delivery. You can examine the goods as you would in a shop but to obtain a full refund you must not use them. The goods must be returned in ‘as new’ condition and in their original packaging. The packaging must not be ripped or damaged or we may refuse the return.

Returns and exchanges can only be processed with proof of purchase. Please provide your order number when you return a product.

You will be liable for the cost of returning the goods to us and must ensure that they are returned in protective packaging.

Faulty or Damaged

If you have received a damaged or faulty item from us you can return it for a repair, replacement or refund.

If the item is faulty or damaged we will cover the costs of the return shipping. Please contact us prior to returning so we can arrange a free returns label or resolve the fault you are experiencing.

Please make it clear what the issue is on our returns paperwork, as some minor issues may not be very clear to our returns department.

Some manufacturers prefer to deal with faulty items themselves, so returns may be sent directly to the manufacturer. This helps you get a replacement or repair faster.

Incorrect

An item received incorrectly can be returned for a refund or replacement. Please make it clear on the returns paperwork which action you would like us to take. If you do not complete this section, we will automatically issue a refund.

If the item is incorrect, we will cover the return shipping costs. Please complete a returns request form by clicking here and we will provide a returns shipping label for you.

What is your Returns Period?

You can return an item up to 30 days after the date of delivery.

EXTENDED CHRISTMAS RETURNS (covers all orders placed in November & December 2024) ends 31st January 2025.

How do I cancel my order?

If you choose to cancel an order that you have not yet received, please contact us via phone or email. Have your order number ready for quicker processing. Use "Cancellation Request" in your contact message.

We do our best to cancel orders quickly, but it's possible the order is dispatched before we process your request.

If your order has already shipped, you'll need to return it after receiving it. This will be treated as an unwanted return, and you’ll be responsible for return shipping costs.

What are my cancellation rights?

You may cancel an order from the moment it's placed until 14 days after you receive the goods.

Please contact us by phone or email to request a cancellation.

How do I start a return?

You need to complete our Returns Form. A member of our Returns Department will contact you with full instructions.

How do I return my item?

Please complete our Returns Form. We will contact you with instructions.

If you're arranging your own return, please use a tracked courier service. We cannot be held liable for undelivered returns. Reuse original packaging if possible, or make sure the item is well protected and dry in transit.

Check Royal Mail or parcel services like Parcel2Go for competitive rates.

How much does it cost to return an item?

The cost depends on the return reason:

  • Unwanted item: You cover return shipping costs.
  • Damaged/Faulty item: We cover the return shipping.
  • Incorrect item: We cover the return shipping.

For self-paid returns, we recommend Royal Mail or Parcel2Go. A small tracked parcel via Royal Mail should cost around £5; courier options may range £7–10.

When we cover return shipping, we’ll send you a returns label. Complete the form by clicking here.

A restocking fee may apply for returns due to customer error or if items are returned in a condition different from what was stated.

Once your return is approved, you have 14 days to send the item. After that, the return is cancelled and no refund will be issued.

When will I be refunded?

We process refunds or replacements within 3–5 working days of receiving your return. If you used a tracked courier, you can confirm when the item was received. If you don’t hear from us within 7 working days, please get in touch.

How should I package my return?

We recommend reusing the original packaging. You must ensure the item is returned in protective packaging. Items returned damaged or without proper care may not qualify for a refund.

Description

Due to unprecedented demand, we are welcoming orders for a second production run of the Bachmann Narrow Gauge OO9 Scale model of Quarry Hunslet Steam Locomotive ‘Alice’ in Dinorwic Quarry Red livery.

Barely larger than a 9V battery, this diminutive model still packs a punch with its diecast boiler and running plate, accompanied by a wealth of separately fitted details including handrails, valves, springs, brake shoes and cab controls. The 0-4-0ST wheel formation is faithfully modelled, with authentically-profiled wheels running in metal bearings ensuring smooth running, powered by a coreless motor with flywheel, and with a 6 Pin DCC decoder socket for those wishing to use the models with a DCC system. NEM coupling pockets feature at both ends, into which standard OO9 scale couplings are fitted.

MODEL FEATURES:

Bachmann Narrow Gauge OO9 Scale
Era 2
Locomotive is Preserved
Pristine Dinorwic Quarry Red livery
Named ‘Alice’
NEM Coupling Pockets
Powerful Coreless Motor and Flywheel
Detailed and decorated cab interior
Equipped with a 6 Pin DCC Decoder Socket
Length 58mm (over couplings)
DETAIL VARIATIONS SPECIFIC TO THIS MODEL

Open Cab
Dumb Buffers (two lengths supplied)
Angled Frames
Backhead Injectors
Ramsbottom Safety Valves
Riveted Water Tank
Wrap Around Tank Handrail
Tank-mounted Tool Rests
Single Smokebox-mounted Lubricator
Blower supply fitted to left hand side of locomotive


QUARRY HUNSLET ‘ALICE’ HISTORY

The Quarry Hunslet locomotives were built by the Hunslet Engine Company of Leeds. Rather than denoting a single design, the term Quarry Hunslet refers to several different locomotive types, each built to a similar design, but with specifics suited to their intended use. The first Quarry Hunslets were the Penrhyn Port Class, built for shunting duties at Port Penrhyn, the coastal port of Penrhyn Quarry – once the largest slate quarry in the world. These locomotives sported a 4ft wheelbase and the first example was delivered in 1883.

In 1886 the nearby Dinorwic Quarry, Wales’s second largest slate quarry, took delivery of its first Quarry Hunslet, named ‘Velinheli’. Smaller than the Penrhyn locos with a wheelbase of just 3ft 3in, the second Dinorwic loco, delivered in 1889 and originally named ‘Alice’, would lend its name to the locomotive type and by 1904 eleven Alice Class Quarry Hunslets had been delivered to the Dinorwic Quarry. All were built to fundamentally the same design, although details inevitably changed over the years, but a notable feature of the Alice Class locos was the angled frames and resulting shallow bufferbeams at the front and rear. At the quarry the locomotives were moved between the various galleries and to and from works via the steep inclined planes – straight frames would bottom out on these steep inclines, a problem avoided by building the locos with angled frames.

Five similar locomotives were built for use at Port Dinorwic during the same period, these shared much the same design as the Alice Class locos but had straight frames which resulted in them sporting much deeper bufferbeams. The Alice Class also provided the blueprint for six more engines which were built for smaller concerns; the Pen-Yr-Orsedd Quarry which took three, Moel Tryfan Quarry had two, and a single example was delivered to the Dorothea Quarry. The Penrhyn Quarry placed orders for four of these smaller 3ft 3in. wheelbase locomotives too – these became known as the Penrhyn Small Quarry Class to avoid any association with their rivals the Dinorwic Quarry. Penrhyn Quarry would later order another six Quarry Hunslets, but these reverted to the 4ft wheelbase used on the Penrhyn Port Class locos; whilst very similar in design, this final batch of Quarry Hunslets were different enough to be known instead as the Penrhyn Large Quarry Class.

The name ‘Alice’ was carried by two of the Alice Class Quarry Hunslets that were built for the Dinorwic Quarry. The first was works number 492 of 1889, the second locomotive to be delivered after ‘Velinheli’. Around 1908 the 1889-built locomotive was renamed ‘King of the Scarlets’. The second ‘Alice’, and the locomotive depicted by this Bachmann Narrow Gauge model, was the eighth of its type, built in 1902 as works number 780 and identified simply as No. 4 upon delivery, but the name ‘Alice’ was applied soon after.

Working on various levels at Dinorwic Quarry, by 1945 ‘Alice’ had moved up to the Australia level some 1,800 feet above sea level where she remained for the rest of her working life – being recorded as out of service in 1960. Thereafter ‘Alice’ was plundered for parts to keep other locomotives working, and she was left abandoned in her shed on Australia level as the quarry closed in 1969. The wheels and various other parts from ‘Alice’ were purchased by the new owner of ‘Holy War’, primarily as a source of spares, and like ‘Holy War’, ‘Alice’ was moved first to Quainton Road and then to the Bala Lake Railway. Meanwhile, the locomotive’s frames and tank had been recovered and taken to a site near Preston, these were later sold and moved to the Bala Lake Railway so that what remained of ‘Alice’ was together again.

The remains of ‘Alice’ were sold to Chris Scott in 1987 who moved the parts to his garage and by 1994 ‘Alice’ had been restored and returned to steam at the Ffestiniog Railway. A new boiler had been constructed which was financed by the Leighton Buzzard Railway and after returning to steam, ‘Alice’ moved there, calling the Bedfordshire line home until 2003 when she moved back to the Bala Lake Railway. Purchased by Julian Birley, Chairman of the Bala Lake Railway Trust, in 2010, her future was secured and ‘Alice’ now resides at the North Wales line alongside three other Alice Class Quarry Hunslets; ‘George B’, ‘Holy War’ and ‘Maid Marian’, Penrhyn Port Class ‘Winifred’ and Penrhyn Small Quarry Class ‘Nesta’.

Rewards

Rewarding every enthusiast

You can earn and redeem Jadlam Rewards across our entire range of products. Every purchase brings you closer to your next reward.

View Rewards
Jadlam Rewards Card

Delivery

Detailed Delivery Information

UK Economy Delivery

We use Royal Mail Tracked 48 as our main economy delivery service for all parcels. (Items classified as Large Letter by Royal Mail will be sent by Royal Mail 48).

This service aims to deliver within 2-3 working days and is tracked to the delivery point. SMS or email notifications will be sent to you if you have filled in the contact details on your order. This will allow you to view your delivery options prior to delivery and have advanced notice of a delivery day.

We aim to dispatch your order the same day if paid for before 2pm (excluding weekends and UK public holidays). Please note that if your order contains an item with a 1-2 day handling time your item will take longer to dispatch.

Once dispatched you will receive a notification and the item will then be delivered in the next 2-3 working days.

Delivery charges will be automatically calculated at the checkout page.

All product prices quoted are inclusive of VAT.

Please note that we cannot accept orders billed to or addressed to PO Boxes.

UK Express / Next Day Delivery

We will supply your email address and/or mobile number to the courier, they will use this to send you notification emails and SMS to let you know when your parcel will arrive.

*Where our Express/Next Day delivery service has been selected we aim to dispatch your goods from our warehouse in less than 1 working day of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Delivery will normally take 1-2 working days from the moment you place your order.

Please note that Express/Next Day delivery is a trackable service.

Delivery charges will be automatically calculated at the checkout page.

All product prices quoted are inclusive of VAT.

Please note that we can't accept orders billed to or addressed to PO Boxes.

Non-Mainland UK Shipping Information

Applies to: Northern Ireland, Channel Islands, Isle Of Man, Scottish Highlands & Islands, Scilly Isles.

Free on all orders under 5KG.

If your order weighs more than 5KG we will need to ship this via DPD which will incur a delivery charge of £9.99.

Please note this is only on orders over 5KG and most orders will come to less than 5KG.

Orders will be shipped on a 2 Day Service regardless of shipping option selected.

International Delivery

Shipping to Europe currently suspended due to changes with Brexit. More information due soon.

Shipping to Non European Countries

Shipping to Non European destinations is charged based on order value & order weight. In certain cases extra shipping charges may be required.

We aim to dispatch your goods from our warehouse within 2 working days of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Postal delivery will normally take a further 5 working days.

Delivery times and charges vary by country.

Multiple delivery addresses in the same order will result in multiple delivery charges.

When ordering goods from Jadlam Toys & models for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Jadlam Toys & Models, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

All product prices quoted are inclusive of VAT (Value Added Tax). VAT on non EU deliveries cannot be reclaimed.

Important Note on Delivery Times

We do everything we can to meet the delivery times specified in this section. However, occasionally delivery times may be affected by factors beyond the control of Jadlam Racing and therefore cannot be guaranteed.

Returns

Key Information at a Glance

The most important points from our returns policy.

 Return unwanted items within 30 days (unopened).

 We provide free return shipping for any faulty, damaged, or incorrectly sent items.

 All returns must be initiated by completing our official Returns Form for efficient processing.

 Ensure items are returned in 'as new' condition with original packaging to qualify for a full refund.

Can I return my item?

Not Wanted

An unwanted product can be returned for a full refund within 30 days of delivery as long as it’s still in its original, unopened packaging.

In accordance with your rights when you purchase goods online, unwanted items can be returned even if you have opened them for inspection as long as you let us know within 14 calendar days from the day after delivery. You can examine the goods as you would in a shop but to obtain a full refund you must not use them. The goods must be returned in ‘as new’ condition and in their original packaging. The packaging must not be ripped or damaged or we may refuse the return.

Returns and exchanges can only be processed with proof of purchase. Please provide your order number when you return a product.

You will be liable for the cost of returning the goods to us and must ensure that they are returned in protective packaging.

Faulty or Damaged

If you have received a damaged or faulty item from us you can return it for a repair, replacement or refund.

If the item is faulty or damaged we will cover the costs of the return shipping. Please contact us prior to returning so we can arrange a free returns label or resolve the fault you are experiencing.

Please make it clear what the issue is on our returns paperwork, as some minor issues may not be very clear to our returns department.

Some manufacturers prefer to deal with faulty items themselves, so returns may be sent directly to the manufacturer. This helps you get a replacement or repair faster.

Incorrect

An item received incorrectly can be returned for a refund or replacement. Please make it clear on the returns paperwork which action you would like us to take. If you do not complete this section, we will automatically issue a refund.

If the item is incorrect, we will cover the return shipping costs. Please complete a returns request form by clicking here and we will provide a returns shipping label for you.

What is your Returns Period?

You can return an item up to 30 days after the date of delivery.

EXTENDED CHRISTMAS RETURNS (covers all orders placed in November & December 2024) ends 31st January 2025.

How do I cancel my order?

If you choose to cancel an order that you have not yet received, please contact us via phone or email. Have your order number ready for quicker processing. Use "Cancellation Request" in your contact message.

We do our best to cancel orders quickly, but it's possible the order is dispatched before we process your request.

If your order has already shipped, you'll need to return it after receiving it. This will be treated as an unwanted return, and you’ll be responsible for return shipping costs.

What are my cancellation rights?

You may cancel an order from the moment it's placed until 14 days after you receive the goods.

Please contact us by phone or email to request a cancellation.

How do I start a return?

You need to complete our Returns Form. A member of our Returns Department will contact you with full instructions.

How do I return my item?

Please complete our Returns Form. We will contact you with instructions.

If you're arranging your own return, please use a tracked courier service. We cannot be held liable for undelivered returns. Reuse original packaging if possible, or make sure the item is well protected and dry in transit.

Check Royal Mail or parcel services like Parcel2Go for competitive rates.

How much does it cost to return an item?

The cost depends on the return reason:

  • Unwanted item: You cover return shipping costs.
  • Damaged/Faulty item: We cover the return shipping.
  • Incorrect item: We cover the return shipping.

For self-paid returns, we recommend Royal Mail or Parcel2Go. A small tracked parcel via Royal Mail should cost around £5; courier options may range £7–10.

When we cover return shipping, we’ll send you a returns label. Complete the form by clicking here.

A restocking fee may apply for returns due to customer error or if items are returned in a condition different from what was stated.

Once your return is approved, you have 14 days to send the item. After that, the return is cancelled and no refund will be issued.

When will I be refunded?

We process refunds or replacements within 3–5 working days of receiving your return. If you used a tracked courier, you can confirm when the item was received. If you don’t hear from us within 7 working days, please get in touch.

How should I package my return?

We recommend reusing the original packaging. You must ensure the item is returned in protective packaging. Items returned damaged or without proper care may not qualify for a refund.

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We're a family-owned business passionate about inspiring play and creativity for everyone, from hobbyists to young builders. Our team is here to help you find the perfect toys, models, and RC vehicles. Let’s create special memories together!

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With a legacy spanning 25 years, we're proud to have served generations of hobbyists, families, and kids, helping them discover the joy of building, playing, and creating.

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