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Bachmann 372-112SF Class 37/7 37710 Loadhaul SOUND FITTED N Gauge

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SKU: 372-112SF

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£250.95
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Description

The Class 37 is back in N Scale and better than ever thanks to this all-new model by Graham Farish. Depicting a sub-class never-before modelled in N, the Class 37/7, the new Graham Farish model has been designed from the rails up to create a masterpiece in miniature befitting one of Britain’s best loved diesel locomotives.

Combining a precision moulded bodyshell with a high performance chassis, the Graham Farish Class 37’s technical specification includes directional lights with independent control at either end and cab lights for DCC users. The smooth curves and crisp lines of the Class 37 are replicated in miniature with uncompromising quality, creating a model that is brought to life by the exquisite livery application which uses authentic colours, fonts and logos for an authentic finish. Coming complete with SOUND FITTED, you can take your operating experience to the next level and enjoy realistic sound effects thanks to the pre-installed Zimo MS581N18 DCC Sound Decoder which even includes an internal energy storage buffer to provide a small backup in the event of brief power interruptions at low speeds.

  • Graham Farish N Scale
  • Era 8
  • Pristine Loadhaul livery
  • Running No. 37710
  • SOUND FITTED – Fitted with a Zimo MS581N18 DCC Sound Decoder
  • Length 140mm (over couplings)
  • DETAIL VARIATIONS SPECIFIC TO THIS MODEL:
  • Originally built as a Series One Locomotive
  • Headcode Boxes Removed and End Doors Plated Flush
  • High Intensity Headlight
  • NRN Aerial
  • Bufferbeam Valance Removed
  • Oval Buffers
  • English Electric Cantrail Grilles
  • One-part Nose Grilles
  • Rivetted Boiler Roof
  • Fabricated Bogies
  • Slow Speed Control
  • Twin Fuel Tanks with Ex-Water Tank Gauges Plated Over
  • GRAHAM FARISH CLASS 37 SPECIFICATION MECHANISM:
  • Coreless, twin shaft motor with two flywheels providing drive to both bogies
  • All axle drive
  • Electrical pickup from all wheels
  • Separate metal bearings fitted to each axle
  • Diecast metal chassis block
  • Gearing arranged for prototypical running speeds and haulage capabilities
  • 9mm (N gauge) wheels to NEM310 standards with authentic profile and detailing
  • Removable coupling pockets to NEM355 standards fitted to each bogie
  • Designed to operate on curves of second radius (263.5mm) or greater
  • DETAILING:
  • High-precision, injection-moulded bodyshell with authentic moulded and engraved detail
  • Engine block detail engraved into the chassis and visible through the
  • bodyside windows (where applicable)
  • Bogies constructed from multiple components featuring full relief detail
  • Separately applied detail parts, including roof horns and nose aerials (where applicable)
  • Separately fitted water tank/fuel tank assemblies
  • Cab Interior Detailing
  • Each model supplied with a full set of model-specific bufferbeam pipework and accessory parts including tank brackets and sandpipes
  • LIGHTING:
  • Directional lighting, switchable on/off at either end on DCC or Analogue control
  • Cab lighting, switchable on/off (when used on DCC only)
  • Authentic light colours and temperatures selected for each model based on era and application
  • DCC:
  • Next18 DCC decoder interface
  • SOUND:
  • Speaker installed in all models for optimum sound reproduction
  • Zimo MS581N18 DCC Sound Decoder pre-installed in SOUND FITTED versions
  • DCC Sound Decoder (Zimo MS581N18) includes an internal energy storage buffer to provide a small backup in the event of brief power interruptions at low speeds
  • Sound files produced specifically for the Graham Farish Class 37 using recordings from real locomotives
  • SOUND FITTED models operate on DCC and Analogue control as supplied
  • LIVERY APPLICATION:
  • Authentic liveries applied to all models
  • Multiple paint applications employed on each model using BR/TOC specification colours
  • Logos, numerals and text added as appropriate using multi-stage tampo printing process, employing authentic typefaces, logos and colours
  • CLASS 37 HISTORY

    The British Rail 1955 Modernisation Plan paved the way for the large-scale replacement of steam traction with diesel locomotives, and one of the most successful diesel locomotive designs to result from this was the English Electric Type 3. These 1,700hp Type 3 diesel-electric locomotives were built at English Electric’s Vulcan Foundry and by Robert Stephenson & Hawthorns between 1960 and 1965, with 309 examples produced in total. When TOPS was implemented the type was designated Class 37.

    The class proved popular with railwaymen and so in 1985, a major refurbishment programme was sanctioned to extend the working lives of 135 locomotives. Features of the refurbishment involved plating over the four-character head codes and sealing off the nose end communication doors. Those engines intended for passenger work had an ETH supply fitted as part of the refurbishment and were designated Class 37/4. Further Class 37s were refurbished to become Class 37/5s for freight duties, for which the ETH supply was not needed. Meanwhile a fleet of 44 Class 37s were similarly treated but with most of their bodyside windows plated over and extra ballast weights added to increase the tractive effort. These changes made them ideally suited to heavy freight work and the machines were given the sub-class of 37/7, although numbering extended into the 378xx range.

    With the sectorisation of British Rail taking hold in the early-1980s, the locomotives returned to traffic following refurbishment in a wide and diverse range of liveries. Passenger machines appeared in BR Blue Large Logo, InterCity and Regional Railways schemes to name just three, whilst freight engines received numerous varieties of Railfreight livery, Transrail, Mainline and Loadhaul. The Class continued to be widely used into the Privatisation-era, with examples operating for the likes of EWS, DRS, West Coast Railways and Colas, whilst others have received ‘retro’ heritage repaints. Class 37s can still be found working on the British network in limited numbers, and many are now preserved.

    Rewarding every enthusiast

    You can earn and redeem Jadlam Rewards across our entire range of products. Every purchase brings you closer to your next reward.

    View Rewards
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    Detailed Delivery Information

    UK Economy Delivery

    We use Royal Mail Tracked 48 as our main economy delivery service for all parcels. (Items classified as Large Letter by Royal Mail will be sent by Royal Mail 48).

    This service aims to deliver within 2-3 working days and is tracked to the delivery point. SMS or email notifications will be sent to you if you have filled in the contact details on your order. This will allow you to view your delivery options prior to delivery and have advanced notice of a delivery day.

    We aim to dispatch your order the same day if paid for before 2pm (excluding weekends and UK public holidays). Please note that if your order contains an item with a 1-2 day handling time your item will take longer to dispatch.

    Once dispatched you will receive a notification and the item will then be delivered in the next 2-3 working days.

    Delivery charges will be automatically calculated at the checkout page.

    All product prices quoted are inclusive of VAT.

    Please note that we cannot accept orders billed to or addressed to PO Boxes.

    UK Express / Next Day Delivery

    We will supply your email address and/or mobile number to the courier, they will use this to send you notification emails and SMS to let you know when your parcel will arrive.

    *Where our Express/Next Day delivery service has been selected we aim to dispatch your goods from our warehouse in less than 1 working day of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Delivery will normally take 1-2 working days from the moment you place your order.

    Please note that Express/Next Day delivery is a trackable service.

    Delivery charges will be automatically calculated at the checkout page.

    All product prices quoted are inclusive of VAT.

    Please note that we can't accept orders billed to or addressed to PO Boxes.

    Non-Mainland UK Shipping Information

    Applies to: Northern Ireland, Channel Islands, Isle Of Man, Scottish Highlands & Islands, Scilly Isles.

    Free on all orders under 5KG.

    If your order weighs more than 5KG we will need to ship this via DPD which will incur a delivery charge of £9.99.

    Please note this is only on orders over 5KG and most orders will come to less than 5KG.

    Orders will be shipped on a 2 Day Service regardless of shipping option selected.

    International Delivery

    Shipping to Europe currently suspended due to changes with Brexit. More information due soon.

    Shipping to Non European Countries

    Shipping to Non European destinations is charged based on order value & order weight. In certain cases extra shipping charges may be required.

    We aim to dispatch your goods from our warehouse within 2 working days of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Postal delivery will normally take a further 5 working days.

    Delivery times and charges vary by country.

    Multiple delivery addresses in the same order will result in multiple delivery charges.

    When ordering goods from Jadlam Toys & models for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Jadlam Toys & Models, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

    All product prices quoted are inclusive of VAT (Value Added Tax). VAT on non EU deliveries cannot be reclaimed.

    Important Note on Delivery Times

    We do everything we can to meet the delivery times specified in this section. However, occasionally delivery times may be affected by factors beyond the control of Jadlam Racing and therefore cannot be guaranteed.

    Key Information at a Glance

    The most important points from our returns policy.

     Return unwanted items within 30 days (unopened).

     We provide free return shipping for any faulty, damaged, or incorrectly sent items.

     All returns must be initiated by completing our official Returns Form for efficient processing.

     Ensure items are returned in 'as new' condition with original packaging to qualify for a full refund.

    Can I return my item?

    Not Wanted

    An unwanted product can be returned for a full refund within 30 days of delivery as long as it’s still in its original, unopened packaging.

    In accordance with your rights when you purchase goods online, unwanted items can be returned even if you have opened them for inspection as long as you let us know within 14 calendar days from the day after delivery. You can examine the goods as you would in a shop but to obtain a full refund you must not use them. The goods must be returned in ‘as new’ condition and in their original packaging. The packaging must not be ripped or damaged or we may refuse the return.

    Returns and exchanges can only be processed with proof of purchase. Please provide your order number when you return a product.

    You will be liable for the cost of returning the goods to us and must ensure that they are returned in protective packaging.

    Faulty or Damaged

    If you have received a damaged or faulty item from us you can return it for a repair, replacement or refund.

    If the item is faulty or damaged we will cover the costs of the return shipping. Please contact us prior to returning so we can arrange a free returns label or resolve the fault you are experiencing.

    Please make it clear what the issue is on our returns paperwork, as some minor issues may not be very clear to our returns department.

    Some manufacturers prefer to deal with faulty items themselves, so returns may be sent directly to the manufacturer. This helps you get a replacement or repair faster.

    Incorrect

    An item received incorrectly can be returned for a refund or replacement. Please make it clear on the returns paperwork which action you would like us to take. If you do not complete this section, we will automatically issue a refund.

    If the item is incorrect, we will cover the return shipping costs. Please complete a returns request form by clicking here and we will provide a returns shipping label for you.

    What is your Returns Period?

    You can return an item up to 30 days after the date of delivery.

    EXTENDED CHRISTMAS RETURNS (covers all orders placed in November & December 2024) ends 31st January 2025.

    How do I cancel my order?

    If you choose to cancel an order that you have not yet received, please contact us via phone or email. Have your order number ready for quicker processing. Use "Cancellation Request" in your contact message.

    We do our best to cancel orders quickly, but it's possible the order is dispatched before we process your request.

    If your order has already shipped, you'll need to return it after receiving it. This will be treated as an unwanted return, and you’ll be responsible for return shipping costs.

    What are my cancellation rights?

    You may cancel an order from the moment it's placed until 14 days after you receive the goods.

    Please contact us by phone or email to request a cancellation.

    How do I start a return?

    You need to complete our Returns Form. A member of our Returns Department will contact you with full instructions.

    How do I return my item?

    Please complete our Returns Form. We will contact you with instructions.

    If you're arranging your own return, please use a tracked courier service. We cannot be held liable for undelivered returns. Reuse original packaging if possible, or make sure the item is well protected and dry in transit.

    Check Royal Mail or parcel services like Parcel2Go for competitive rates.

    How much does it cost to return an item?

    The cost depends on the return reason:

    • Unwanted item: You cover return shipping costs.
    • Damaged/Faulty item: We cover the return shipping.
    • Incorrect item: We cover the return shipping.

    For self-paid returns, we recommend Royal Mail or Parcel2Go. A small tracked parcel via Royal Mail should cost around £5; courier options may range £7–10.

    When we cover return shipping, we’ll send you a returns label. Complete the form by clicking here.

    A restocking fee may apply for returns due to customer error or if items are returned in a condition different from what was stated.

    Once your return is approved, you have 14 days to send the item. After that, the return is cancelled and no refund will be issued.

    When will I be refunded?

    We process refunds or replacements within 3–5 working days of receiving your return. If you used a tracked courier, you can confirm when the item was received. If you don’t hear from us within 7 working days, please get in touch.

    How should I package my return?

    We recommend reusing the original packaging. You must ensure the item is returned in protective packaging. Items returned damaged or without proper care may not qualify for a refund.

    Description

    The Class 37 is back in N Scale and better than ever thanks to this all-new model by Graham Farish. Depicting a sub-class never-before modelled in N, the Class 37/7, the new Graham Farish model has been designed from the rails up to create a masterpiece in miniature befitting one of Britain’s best loved diesel locomotives.

    Combining a precision moulded bodyshell with a high performance chassis, the Graham Farish Class 37’s technical specification includes directional lights with independent control at either end and cab lights for DCC users. The smooth curves and crisp lines of the Class 37 are replicated in miniature with uncompromising quality, creating a model that is brought to life by the exquisite livery application which uses authentic colours, fonts and logos for an authentic finish. Coming complete with SOUND FITTED, you can take your operating experience to the next level and enjoy realistic sound effects thanks to the pre-installed Zimo MS581N18 DCC Sound Decoder which even includes an internal energy storage buffer to provide a small backup in the event of brief power interruptions at low speeds.

  • Graham Farish N Scale
  • Era 8
  • Pristine Loadhaul livery
  • Running No. 37710
  • SOUND FITTED – Fitted with a Zimo MS581N18 DCC Sound Decoder
  • Length 140mm (over couplings)
  • DETAIL VARIATIONS SPECIFIC TO THIS MODEL:
  • Originally built as a Series One Locomotive
  • Headcode Boxes Removed and End Doors Plated Flush
  • High Intensity Headlight
  • NRN Aerial
  • Bufferbeam Valance Removed
  • Oval Buffers
  • English Electric Cantrail Grilles
  • One-part Nose Grilles
  • Rivetted Boiler Roof
  • Fabricated Bogies
  • Slow Speed Control
  • Twin Fuel Tanks with Ex-Water Tank Gauges Plated Over
  • GRAHAM FARISH CLASS 37 SPECIFICATION MECHANISM:
  • Coreless, twin shaft motor with two flywheels providing drive to both bogies
  • All axle drive
  • Electrical pickup from all wheels
  • Separate metal bearings fitted to each axle
  • Diecast metal chassis block
  • Gearing arranged for prototypical running speeds and haulage capabilities
  • 9mm (N gauge) wheels to NEM310 standards with authentic profile and detailing
  • Removable coupling pockets to NEM355 standards fitted to each bogie
  • Designed to operate on curves of second radius (263.5mm) or greater
  • DETAILING:
  • High-precision, injection-moulded bodyshell with authentic moulded and engraved detail
  • Engine block detail engraved into the chassis and visible through the
  • bodyside windows (where applicable)
  • Bogies constructed from multiple components featuring full relief detail
  • Separately applied detail parts, including roof horns and nose aerials (where applicable)
  • Separately fitted water tank/fuel tank assemblies
  • Cab Interior Detailing
  • Each model supplied with a full set of model-specific bufferbeam pipework and accessory parts including tank brackets and sandpipes
  • LIGHTING:
  • Directional lighting, switchable on/off at either end on DCC or Analogue control
  • Cab lighting, switchable on/off (when used on DCC only)
  • Authentic light colours and temperatures selected for each model based on era and application
  • DCC:
  • Next18 DCC decoder interface
  • SOUND:
  • Speaker installed in all models for optimum sound reproduction
  • Zimo MS581N18 DCC Sound Decoder pre-installed in SOUND FITTED versions
  • DCC Sound Decoder (Zimo MS581N18) includes an internal energy storage buffer to provide a small backup in the event of brief power interruptions at low speeds
  • Sound files produced specifically for the Graham Farish Class 37 using recordings from real locomotives
  • SOUND FITTED models operate on DCC and Analogue control as supplied
  • LIVERY APPLICATION:
  • Authentic liveries applied to all models
  • Multiple paint applications employed on each model using BR/TOC specification colours
  • Logos, numerals and text added as appropriate using multi-stage tampo printing process, employing authentic typefaces, logos and colours
  • CLASS 37 HISTORY

    The British Rail 1955 Modernisation Plan paved the way for the large-scale replacement of steam traction with diesel locomotives, and one of the most successful diesel locomotive designs to result from this was the English Electric Type 3. These 1,700hp Type 3 diesel-electric locomotives were built at English Electric’s Vulcan Foundry and by Robert Stephenson & Hawthorns between 1960 and 1965, with 309 examples produced in total. When TOPS was implemented the type was designated Class 37.

    The class proved popular with railwaymen and so in 1985, a major refurbishment programme was sanctioned to extend the working lives of 135 locomotives. Features of the refurbishment involved plating over the four-character head codes and sealing off the nose end communication doors. Those engines intended for passenger work had an ETH supply fitted as part of the refurbishment and were designated Class 37/4. Further Class 37s were refurbished to become Class 37/5s for freight duties, for which the ETH supply was not needed. Meanwhile a fleet of 44 Class 37s were similarly treated but with most of their bodyside windows plated over and extra ballast weights added to increase the tractive effort. These changes made them ideally suited to heavy freight work and the machines were given the sub-class of 37/7, although numbering extended into the 378xx range.

    With the sectorisation of British Rail taking hold in the early-1980s, the locomotives returned to traffic following refurbishment in a wide and diverse range of liveries. Passenger machines appeared in BR Blue Large Logo, InterCity and Regional Railways schemes to name just three, whilst freight engines received numerous varieties of Railfreight livery, Transrail, Mainline and Loadhaul. The Class continued to be widely used into the Privatisation-era, with examples operating for the likes of EWS, DRS, West Coast Railways and Colas, whilst others have received ‘retro’ heritage repaints. Class 37s can still be found working on the British network in limited numbers, and many are now preserved.

    Rewards

    Rewarding every enthusiast

    You can earn and redeem Jadlam Rewards across our entire range of products. Every purchase brings you closer to your next reward.

    View Rewards
    Jadlam Rewards Card

    Delivery

    Detailed Delivery Information

    UK Economy Delivery

    We use Royal Mail Tracked 48 as our main economy delivery service for all parcels. (Items classified as Large Letter by Royal Mail will be sent by Royal Mail 48).

    This service aims to deliver within 2-3 working days and is tracked to the delivery point. SMS or email notifications will be sent to you if you have filled in the contact details on your order. This will allow you to view your delivery options prior to delivery and have advanced notice of a delivery day.

    We aim to dispatch your order the same day if paid for before 2pm (excluding weekends and UK public holidays). Please note that if your order contains an item with a 1-2 day handling time your item will take longer to dispatch.

    Once dispatched you will receive a notification and the item will then be delivered in the next 2-3 working days.

    Delivery charges will be automatically calculated at the checkout page.

    All product prices quoted are inclusive of VAT.

    Please note that we cannot accept orders billed to or addressed to PO Boxes.

    UK Express / Next Day Delivery

    We will supply your email address and/or mobile number to the courier, they will use this to send you notification emails and SMS to let you know when your parcel will arrive.

    *Where our Express/Next Day delivery service has been selected we aim to dispatch your goods from our warehouse in less than 1 working day of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Delivery will normally take 1-2 working days from the moment you place your order.

    Please note that Express/Next Day delivery is a trackable service.

    Delivery charges will be automatically calculated at the checkout page.

    All product prices quoted are inclusive of VAT.

    Please note that we can't accept orders billed to or addressed to PO Boxes.

    Non-Mainland UK Shipping Information

    Applies to: Northern Ireland, Channel Islands, Isle Of Man, Scottish Highlands & Islands, Scilly Isles.

    Free on all orders under 5KG.

    If your order weighs more than 5KG we will need to ship this via DPD which will incur a delivery charge of £9.99.

    Please note this is only on orders over 5KG and most orders will come to less than 5KG.

    Orders will be shipped on a 2 Day Service regardless of shipping option selected.

    International Delivery

    Shipping to Europe currently suspended due to changes with Brexit. More information due soon.

    Shipping to Non European Countries

    Shipping to Non European destinations is charged based on order value & order weight. In certain cases extra shipping charges may be required.

    We aim to dispatch your goods from our warehouse within 2 working days of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Postal delivery will normally take a further 5 working days.

    Delivery times and charges vary by country.

    Multiple delivery addresses in the same order will result in multiple delivery charges.

    When ordering goods from Jadlam Toys & models for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Jadlam Toys & Models, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

    All product prices quoted are inclusive of VAT (Value Added Tax). VAT on non EU deliveries cannot be reclaimed.

    Important Note on Delivery Times

    We do everything we can to meet the delivery times specified in this section. However, occasionally delivery times may be affected by factors beyond the control of Jadlam Racing and therefore cannot be guaranteed.

    Returns

    Key Information at a Glance

    The most important points from our returns policy.

     Return unwanted items within 30 days (unopened).

     We provide free return shipping for any faulty, damaged, or incorrectly sent items.

     All returns must be initiated by completing our official Returns Form for efficient processing.

     Ensure items are returned in 'as new' condition with original packaging to qualify for a full refund.

    Can I return my item?

    Not Wanted

    An unwanted product can be returned for a full refund within 30 days of delivery as long as it’s still in its original, unopened packaging.

    In accordance with your rights when you purchase goods online, unwanted items can be returned even if you have opened them for inspection as long as you let us know within 14 calendar days from the day after delivery. You can examine the goods as you would in a shop but to obtain a full refund you must not use them. The goods must be returned in ‘as new’ condition and in their original packaging. The packaging must not be ripped or damaged or we may refuse the return.

    Returns and exchanges can only be processed with proof of purchase. Please provide your order number when you return a product.

    You will be liable for the cost of returning the goods to us and must ensure that they are returned in protective packaging.

    Faulty or Damaged

    If you have received a damaged or faulty item from us you can return it for a repair, replacement or refund.

    If the item is faulty or damaged we will cover the costs of the return shipping. Please contact us prior to returning so we can arrange a free returns label or resolve the fault you are experiencing.

    Please make it clear what the issue is on our returns paperwork, as some minor issues may not be very clear to our returns department.

    Some manufacturers prefer to deal with faulty items themselves, so returns may be sent directly to the manufacturer. This helps you get a replacement or repair faster.

    Incorrect

    An item received incorrectly can be returned for a refund or replacement. Please make it clear on the returns paperwork which action you would like us to take. If you do not complete this section, we will automatically issue a refund.

    If the item is incorrect, we will cover the return shipping costs. Please complete a returns request form by clicking here and we will provide a returns shipping label for you.

    What is your Returns Period?

    You can return an item up to 30 days after the date of delivery.

    EXTENDED CHRISTMAS RETURNS (covers all orders placed in November & December 2024) ends 31st January 2025.

    How do I cancel my order?

    If you choose to cancel an order that you have not yet received, please contact us via phone or email. Have your order number ready for quicker processing. Use "Cancellation Request" in your contact message.

    We do our best to cancel orders quickly, but it's possible the order is dispatched before we process your request.

    If your order has already shipped, you'll need to return it after receiving it. This will be treated as an unwanted return, and you’ll be responsible for return shipping costs.

    What are my cancellation rights?

    You may cancel an order from the moment it's placed until 14 days after you receive the goods.

    Please contact us by phone or email to request a cancellation.

    How do I start a return?

    You need to complete our Returns Form. A member of our Returns Department will contact you with full instructions.

    How do I return my item?

    Please complete our Returns Form. We will contact you with instructions.

    If you're arranging your own return, please use a tracked courier service. We cannot be held liable for undelivered returns. Reuse original packaging if possible, or make sure the item is well protected and dry in transit.

    Check Royal Mail or parcel services like Parcel2Go for competitive rates.

    How much does it cost to return an item?

    The cost depends on the return reason:

    • Unwanted item: You cover return shipping costs.
    • Damaged/Faulty item: We cover the return shipping.
    • Incorrect item: We cover the return shipping.

    For self-paid returns, we recommend Royal Mail or Parcel2Go. A small tracked parcel via Royal Mail should cost around £5; courier options may range £7–10.

    When we cover return shipping, we’ll send you a returns label. Complete the form by clicking here.

    A restocking fee may apply for returns due to customer error or if items are returned in a condition different from what was stated.

    Once your return is approved, you have 14 days to send the item. After that, the return is cancelled and no refund will be issued.

    When will I be refunded?

    We process refunds or replacements within 3–5 working days of receiving your return. If you used a tracked courier, you can confirm when the item was received. If you don’t hear from us within 7 working days, please get in touch.

    How should I package my return?

    We recommend reusing the original packaging. You must ensure the item is returned in protective packaging. Items returned damaged or without proper care may not qualify for a refund.

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