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Bachmann Branchline 35-076BSF LB&SCR E4 Tank 2505 SR Maunsell Green SOUND FITTED

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SKU: 35-076BSF

£233.65
£274.95 £233.65
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Due to be Released - Sep/Oct 2025

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Due to be Released - Sep/Oct 2025

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Description

The E4 Class 0-6-2 Radial Tank was one of the most successful and versatile tank locomotives that the Southern Railway inherited upon Grouping in 1923, with all 75 locomotives that the London, Brighton & South Coast Railway had constructed around the turn of the century passing to the SR, and all but one would make it to BR ownership as well. The Bachmann Branchline model of the E4 is just as versatile, featuring diecast metal construction supplemented with high-fidelity injection moulded parts to create a model as strong and capable as its prototype. What’s more, the Branchline E4 has been upgraded for 2025 and now features a Next18 DCC decoder socket and provision for a speaker, allowing SOUND FITTED models to be offered for the first time.

 

  • Bachmann Branchline OO Scale
  • Era 3
  • Pristine SR Maunsell Green Livery
  • Running No. 2505
  • SOUND FITTED – Fitted with a Zimo MS590N18 DCC Sound Decoder – See below for the function list
  • Length 149mm (over couplings)

DETAIL VARIATIONS SPECIFIC TO THIS MODEL

  • Dished Smokebox Door
  • Westinghouse Brakes and Vacuum Brakes
  • Lever Reverser
  • Cab Roof Mounted Whistle
  • Enclosed Coal Rails
  • Raised Smokebox Rivets
  • Countersunk Bufferbeam Rivets
  • Steam Injector and Pipes
  • Boiler Clack Valves

 

BACHMANN BRANCHLINE LB&SCR E4 CLASS SPECIFICATION

MECHANISM:

  • 3-Pole motor
  • Electrical pickup from all driving wheels
  • Separate metal bearings fitted to each driving axle
  • Diecast metal chassis block
  • Diecast metal gearbox, with gearing arranged for prototypical running speeds and haulage capabilities
  • 16.5mm (OO gauge) wheels to NEM310 & NEM311 standards with authentic profile and detailing
  • Sprung rear radial truck
  • Detachable coupling pockets to NEM362 standards fitted at each end
  • Designed to operate on curves of second radius (438mm) or greater

DETAILING:

  • Diecast metal boiler and side tanks, and running plate
  • Precision moulded plastic cab and bunker, and smokebox
  • Separately applied details including Westinghouse pump and pipework, front splashers, tank filler hatches, safety valves, dome and chimney, smokebox handles, clack valves* and vacuum pipes* (*where applicable)
  • Individual metal detail components including handrails, handrail knobs, guard irons, lamp irons and turned metal whistle
  • Highly detailed and decorated cab interior including controls, dials, gauges and tool cabinets with separately fitted regulator, reverser and valve wheels
  • Running gear detailing includes springs, brakes, sandboxes and sandpipes which are made from metal wire
  • Glazed cab front spectacles
  • Metal buffers
  • Each model supplied with an accessory pack including brake rigging, additional bufferbeam pipework, headcode discs and screwlink couplings

DCC:

  • Next18 DCC decoder interface

SOUND:

  • Space is provided for a speaker to be fitted along with connection points on the PCB
  • SOUND FITTED models include a pre-fitted speaker
  • Zimo MS590N18 DCC Sound Decoder fitted to SOUND FITTED versions
  • Sound files produced specifically for the Bachmann Branchline E4 using recordings from real locomotives
  • SOUND FITTED models operate on DCC and Analogue control as supplied

LIVERY APPLICATION:

  • Authentic liveries applied to all models
  • Multiple paint applications employed on each model
  • Logos, numerals and text added as appropriate using multi-stage tampo printing incorporating authentic typefaces, logos and colours

SOUNDS

F1 - Sound - On/Off

F2 - Brake (Non-Latching)

F3 - Cylinder Drain Cocks

F4 - Whistle (Speed Related)

F5 - Reverser

F6 - On - Firebox Door Opening & Coal Shovelling Sounds / Off - Firebox Door Closing (Coal Shovelling Sound Stop)

F7 - Injectors

F8 - Blower

F9 - Flange Squeal (Speed Related)

F10 - Safety Valves Lifted

F11 - Hand Brake (locomotive won’t move with Hand Brake applied)

F12 - Water Tank Filling

F13 - Coupling/Un-coupling Clank

F14 - Light Engine Mode

F15 - Fade All Sounds

F16 - On - Guard's Whistle / Off - Driver’s Response Toot

F17 - Automatic Wagon Buffering

F18 - Unfitted Freight Mode

F19 - Pinned Brakes

F20 - Random Westinghouse Pump Sound

F21 - Short Toot Toot

F22 - Short Duration Whistle

F23 - Long Duration Whistle

F24 - Guard to Driver Instructions (Passenger Train)

F25 - Guard to Driver Instructions (Fitted Freight Train)

F26 - Guard to Driver Instructions (Unfitted Freight Train)

F27 - Volume Up

F28 - Volume Down

Analogue Users: Please note that normal load running sounds, acceleration steam chuff sounds and any other automatic and randomised sounds will also operate when this model is used on analogue control (DC) straight from the box!

 

LB&SCR E4 CLASS HISTORY

The London, Brighton & South Coast Railway’s (LB&SCR) locomotive fleet included a family of similar 0-6-2 ‘Radial’ Tanks, the first of which was designed by William Stroudley. His successor, Robert Billinton, grew the family which eventually included the E3, E4, E5 and E6 Classes to suit a wide variety of traffic. The E3s had small wheels and were intended for Goods work, whereas the E5 and E6 had larger wheels to suit passenger work. The E4 was somewhere in between, making it ideal for mixed traffic purposes and resulting in the E4 being the most numerous member of the family.

The first E4 was built in 1897 and over a period of 6 years, 75 were outshopped from the LB&SCR’s Brighton Works. Known as ‘Radial’ Tanks because of the radial axle below the cab which was used instead of a more conventional pony truck, these tanks were go anywhere locomotives and found work on local passenger and freight services. In later life BR employed some as station pilots including at London Waterloo where they would marshal empty carriages between the station and the carriage sidings at Clapham Junction.

Several of the Class were named after towns, villages and geographical features in the LB&SCR area, and all passed into Southern Railway ownership upon Grouping in 1923. One was lost to enemy action during World War Two, but the remaining 74 were inherited by British Railways in 1948 although one was withdrawn the same year. Thereafter no further withdrawals were seen until 1955, and it was not until 1963 that the final four bowed out of service. Thankfully, one example No. 473 (later 32473 under BR ownership) was preserved and now forms part of the Bluebell Railway collection.

Rewarding every enthusiast

You can earn and redeem Jadlam Rewards across our entire range of products. Every purchase brings you closer to your next reward.

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Detailed Delivery Information

UK Economy Delivery

We use Royal Mail Tracked 48 as our main economy delivery service for all parcels. (Items classified as Large Letter by Royal Mail will be sent by Royal Mail 48).

This service aims to deliver within 2-3 working days and is tracked to the delivery point. SMS or email notifications will be sent to you if you have filled in the contact details on your order. This will allow you to view your delivery options prior to delivery and have advanced notice of a delivery day.

We aim to dispatch your order the same day if paid for before 2pm (excluding weekends and UK public holidays). Please note that if your order contains an item with a 1-2 day handling time your item will take longer to dispatch.

Once dispatched you will receive a notification and the item will then be delivered in the next 2-3 working days.

Delivery charges will be automatically calculated at the checkout page.

All product prices quoted are inclusive of VAT.

Please note that we cannot accept orders billed to or addressed to PO Boxes.

UK Express / Next Day Delivery

We will supply your email address and/or mobile number to the courier, they will use this to send you notification emails and SMS to let you know when your parcel will arrive.

*Where our Express/Next Day delivery service has been selected we aim to dispatch your goods from our warehouse in less than 1 working day of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Delivery will normally take 1-2 working days from the moment you place your order.

Please note that Express/Next Day delivery is a trackable service.

Delivery charges will be automatically calculated at the checkout page.

All product prices quoted are inclusive of VAT.

Please note that we can't accept orders billed to or addressed to PO Boxes.

Non-Mainland UK Shipping Information

Applies to: Northern Ireland, Channel Islands, Isle Of Man, Scottish Highlands & Islands, Scilly Isles.

Free on all orders under 5KG.

If your order weighs more than 5KG we will need to ship this via DPD which will incur a delivery charge of £9.99.

Please note this is only on orders over 5KG and most orders will come to less than 5KG.

Orders will be shipped on a 2 Day Service regardless of shipping option selected.

International Delivery

Shipping to Europe currently suspended due to changes with Brexit. More information due soon.

Shipping to Non European Countries

Shipping to Non European destinations is charged based on order value & order weight. In certain cases extra shipping charges may be required.

We aim to dispatch your goods from our warehouse within 2 working days of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Postal delivery will normally take a further 5 working days.

Delivery times and charges vary by country.

Multiple delivery addresses in the same order will result in multiple delivery charges.

When ordering goods from Jadlam Toys & models for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Jadlam Toys & Models, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

All product prices quoted are inclusive of VAT (Value Added Tax). VAT on non EU deliveries cannot be reclaimed.

Important Note on Delivery Times

We do everything we can to meet the delivery times specified in this section. However, occasionally delivery times may be affected by factors beyond the control of Jadlam Racing and therefore cannot be guaranteed.

Key Information at a Glance

The most important points from our returns policy.

 Return unwanted items within 30 days (unopened).

 We provide free return shipping for any faulty, damaged, or incorrectly sent items.

 All returns must be initiated by completing our official Returns Form for efficient processing.

 Ensure items are returned in 'as new' condition with original packaging to qualify for a full refund.

Can I return my item?

Not Wanted

An unwanted product can be returned for a full refund within 30 days of delivery as long as it’s still in its original, unopened packaging.

In accordance with your rights when you purchase goods online, unwanted items can be returned even if you have opened them for inspection as long as you let us know within 14 calendar days from the day after delivery. You can examine the goods as you would in a shop but to obtain a full refund you must not use them. The goods must be returned in ‘as new’ condition and in their original packaging. The packaging must not be ripped or damaged or we may refuse the return.

Returns and exchanges can only be processed with proof of purchase. Please provide your order number when you return a product.

You will be liable for the cost of returning the goods to us and must ensure that they are returned in protective packaging.

Faulty or Damaged

If you have received a damaged or faulty item from us you can return it for a repair, replacement or refund.

If the item is faulty or damaged we will cover the costs of the return shipping. Please contact us prior to returning so we can arrange a free returns label or resolve the fault you are experiencing.

Please make it clear what the issue is on our returns paperwork, as some minor issues may not be very clear to our returns department.

Some manufacturers prefer to deal with faulty items themselves, so returns may be sent directly to the manufacturer. This helps you get a replacement or repair faster.

Incorrect

An item received incorrectly can be returned for a refund or replacement. Please make it clear on the returns paperwork which action you would like us to take. If you do not complete this section, we will automatically issue a refund.

If the item is incorrect, we will cover the return shipping costs. Please complete a returns request form by clicking here and we will provide a returns shipping label for you.

What is your Returns Period?

You can return an item up to 30 days after the date of delivery.

EXTENDED CHRISTMAS RETURNS (covers all orders placed in November & December 2024) ends 31st January 2025.

How do I cancel my order?

If you choose to cancel an order that you have not yet received, please contact us via phone or email. Have your order number ready for quicker processing. Use "Cancellation Request" in your contact message.

We do our best to cancel orders quickly, but it's possible the order is dispatched before we process your request.

If your order has already shipped, you'll need to return it after receiving it. This will be treated as an unwanted return, and you’ll be responsible for return shipping costs.

What are my cancellation rights?

You may cancel an order from the moment it's placed until 14 days after you receive the goods.

Please contact us by phone or email to request a cancellation.

How do I start a return?

You need to complete our Returns Form. A member of our Returns Department will contact you with full instructions.

How do I return my item?

Please complete our Returns Form. We will contact you with instructions.

If you're arranging your own return, please use a tracked courier service. We cannot be held liable for undelivered returns. Reuse original packaging if possible, or make sure the item is well protected and dry in transit.

Check Royal Mail or parcel services like Parcel2Go for competitive rates.

How much does it cost to return an item?

The cost depends on the return reason:

  • Unwanted item: You cover return shipping costs.
  • Damaged/Faulty item: We cover the return shipping.
  • Incorrect item: We cover the return shipping.

For self-paid returns, we recommend Royal Mail or Parcel2Go. A small tracked parcel via Royal Mail should cost around £5; courier options may range £7–10.

When we cover return shipping, we’ll send you a returns label. Complete the form by clicking here.

A restocking fee may apply for returns due to customer error or if items are returned in a condition different from what was stated.

Once your return is approved, you have 14 days to send the item. After that, the return is cancelled and no refund will be issued.

When will I be refunded?

We process refunds or replacements within 3–5 working days of receiving your return. If you used a tracked courier, you can confirm when the item was received. If you don’t hear from us within 7 working days, please get in touch.

How should I package my return?

We recommend reusing the original packaging. You must ensure the item is returned in protective packaging. Items returned damaged or without proper care may not qualify for a refund.

Description

The E4 Class 0-6-2 Radial Tank was one of the most successful and versatile tank locomotives that the Southern Railway inherited upon Grouping in 1923, with all 75 locomotives that the London, Brighton & South Coast Railway had constructed around the turn of the century passing to the SR, and all but one would make it to BR ownership as well. The Bachmann Branchline model of the E4 is just as versatile, featuring diecast metal construction supplemented with high-fidelity injection moulded parts to create a model as strong and capable as its prototype. What’s more, the Branchline E4 has been upgraded for 2025 and now features a Next18 DCC decoder socket and provision for a speaker, allowing SOUND FITTED models to be offered for the first time.

 

  • Bachmann Branchline OO Scale
  • Era 3
  • Pristine SR Maunsell Green Livery
  • Running No. 2505
  • SOUND FITTED – Fitted with a Zimo MS590N18 DCC Sound Decoder – See below for the function list
  • Length 149mm (over couplings)

DETAIL VARIATIONS SPECIFIC TO THIS MODEL

  • Dished Smokebox Door
  • Westinghouse Brakes and Vacuum Brakes
  • Lever Reverser
  • Cab Roof Mounted Whistle
  • Enclosed Coal Rails
  • Raised Smokebox Rivets
  • Countersunk Bufferbeam Rivets
  • Steam Injector and Pipes
  • Boiler Clack Valves

 

BACHMANN BRANCHLINE LB&SCR E4 CLASS SPECIFICATION

MECHANISM:

  • 3-Pole motor
  • Electrical pickup from all driving wheels
  • Separate metal bearings fitted to each driving axle
  • Diecast metal chassis block
  • Diecast metal gearbox, with gearing arranged for prototypical running speeds and haulage capabilities
  • 16.5mm (OO gauge) wheels to NEM310 & NEM311 standards with authentic profile and detailing
  • Sprung rear radial truck
  • Detachable coupling pockets to NEM362 standards fitted at each end
  • Designed to operate on curves of second radius (438mm) or greater

DETAILING:

  • Diecast metal boiler and side tanks, and running plate
  • Precision moulded plastic cab and bunker, and smokebox
  • Separately applied details including Westinghouse pump and pipework, front splashers, tank filler hatches, safety valves, dome and chimney, smokebox handles, clack valves* and vacuum pipes* (*where applicable)
  • Individual metal detail components including handrails, handrail knobs, guard irons, lamp irons and turned metal whistle
  • Highly detailed and decorated cab interior including controls, dials, gauges and tool cabinets with separately fitted regulator, reverser and valve wheels
  • Running gear detailing includes springs, brakes, sandboxes and sandpipes which are made from metal wire
  • Glazed cab front spectacles
  • Metal buffers
  • Each model supplied with an accessory pack including brake rigging, additional bufferbeam pipework, headcode discs and screwlink couplings

DCC:

  • Next18 DCC decoder interface

SOUND:

  • Space is provided for a speaker to be fitted along with connection points on the PCB
  • SOUND FITTED models include a pre-fitted speaker
  • Zimo MS590N18 DCC Sound Decoder fitted to SOUND FITTED versions
  • Sound files produced specifically for the Bachmann Branchline E4 using recordings from real locomotives
  • SOUND FITTED models operate on DCC and Analogue control as supplied

LIVERY APPLICATION:

  • Authentic liveries applied to all models
  • Multiple paint applications employed on each model
  • Logos, numerals and text added as appropriate using multi-stage tampo printing incorporating authentic typefaces, logos and colours

SOUNDS

F1 - Sound - On/Off

F2 - Brake (Non-Latching)

F3 - Cylinder Drain Cocks

F4 - Whistle (Speed Related)

F5 - Reverser

F6 - On - Firebox Door Opening & Coal Shovelling Sounds / Off - Firebox Door Closing (Coal Shovelling Sound Stop)

F7 - Injectors

F8 - Blower

F9 - Flange Squeal (Speed Related)

F10 - Safety Valves Lifted

F11 - Hand Brake (locomotive won’t move with Hand Brake applied)

F12 - Water Tank Filling

F13 - Coupling/Un-coupling Clank

F14 - Light Engine Mode

F15 - Fade All Sounds

F16 - On - Guard's Whistle / Off - Driver’s Response Toot

F17 - Automatic Wagon Buffering

F18 - Unfitted Freight Mode

F19 - Pinned Brakes

F20 - Random Westinghouse Pump Sound

F21 - Short Toot Toot

F22 - Short Duration Whistle

F23 - Long Duration Whistle

F24 - Guard to Driver Instructions (Passenger Train)

F25 - Guard to Driver Instructions (Fitted Freight Train)

F26 - Guard to Driver Instructions (Unfitted Freight Train)

F27 - Volume Up

F28 - Volume Down

Analogue Users: Please note that normal load running sounds, acceleration steam chuff sounds and any other automatic and randomised sounds will also operate when this model is used on analogue control (DC) straight from the box!

 

LB&SCR E4 CLASS HISTORY

The London, Brighton & South Coast Railway’s (LB&SCR) locomotive fleet included a family of similar 0-6-2 ‘Radial’ Tanks, the first of which was designed by William Stroudley. His successor, Robert Billinton, grew the family which eventually included the E3, E4, E5 and E6 Classes to suit a wide variety of traffic. The E3s had small wheels and were intended for Goods work, whereas the E5 and E6 had larger wheels to suit passenger work. The E4 was somewhere in between, making it ideal for mixed traffic purposes and resulting in the E4 being the most numerous member of the family.

The first E4 was built in 1897 and over a period of 6 years, 75 were outshopped from the LB&SCR’s Brighton Works. Known as ‘Radial’ Tanks because of the radial axle below the cab which was used instead of a more conventional pony truck, these tanks were go anywhere locomotives and found work on local passenger and freight services. In later life BR employed some as station pilots including at London Waterloo where they would marshal empty carriages between the station and the carriage sidings at Clapham Junction.

Several of the Class were named after towns, villages and geographical features in the LB&SCR area, and all passed into Southern Railway ownership upon Grouping in 1923. One was lost to enemy action during World War Two, but the remaining 74 were inherited by British Railways in 1948 although one was withdrawn the same year. Thereafter no further withdrawals were seen until 1955, and it was not until 1963 that the final four bowed out of service. Thankfully, one example No. 473 (later 32473 under BR ownership) was preserved and now forms part of the Bluebell Railway collection.

Rewards

Rewarding every enthusiast

You can earn and redeem Jadlam Rewards across our entire range of products. Every purchase brings you closer to your next reward.

View Rewards
Jadlam Rewards Card

Delivery

Detailed Delivery Information

UK Economy Delivery

We use Royal Mail Tracked 48 as our main economy delivery service for all parcels. (Items classified as Large Letter by Royal Mail will be sent by Royal Mail 48).

This service aims to deliver within 2-3 working days and is tracked to the delivery point. SMS or email notifications will be sent to you if you have filled in the contact details on your order. This will allow you to view your delivery options prior to delivery and have advanced notice of a delivery day.

We aim to dispatch your order the same day if paid for before 2pm (excluding weekends and UK public holidays). Please note that if your order contains an item with a 1-2 day handling time your item will take longer to dispatch.

Once dispatched you will receive a notification and the item will then be delivered in the next 2-3 working days.

Delivery charges will be automatically calculated at the checkout page.

All product prices quoted are inclusive of VAT.

Please note that we cannot accept orders billed to or addressed to PO Boxes.

UK Express / Next Day Delivery

We will supply your email address and/or mobile number to the courier, they will use this to send you notification emails and SMS to let you know when your parcel will arrive.

*Where our Express/Next Day delivery service has been selected we aim to dispatch your goods from our warehouse in less than 1 working day of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Delivery will normally take 1-2 working days from the moment you place your order.

Please note that Express/Next Day delivery is a trackable service.

Delivery charges will be automatically calculated at the checkout page.

All product prices quoted are inclusive of VAT.

Please note that we can't accept orders billed to or addressed to PO Boxes.

Non-Mainland UK Shipping Information

Applies to: Northern Ireland, Channel Islands, Isle Of Man, Scottish Highlands & Islands, Scilly Isles.

Free on all orders under 5KG.

If your order weighs more than 5KG we will need to ship this via DPD which will incur a delivery charge of £9.99.

Please note this is only on orders over 5KG and most orders will come to less than 5KG.

Orders will be shipped on a 2 Day Service regardless of shipping option selected.

International Delivery

Shipping to Europe currently suspended due to changes with Brexit. More information due soon.

Shipping to Non European Countries

Shipping to Non European destinations is charged based on order value & order weight. In certain cases extra shipping charges may be required.

We aim to dispatch your goods from our warehouse within 2 working days of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Postal delivery will normally take a further 5 working days.

Delivery times and charges vary by country.

Multiple delivery addresses in the same order will result in multiple delivery charges.

When ordering goods from Jadlam Toys & models for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Jadlam Toys & Models, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

All product prices quoted are inclusive of VAT (Value Added Tax). VAT on non EU deliveries cannot be reclaimed.

Important Note on Delivery Times

We do everything we can to meet the delivery times specified in this section. However, occasionally delivery times may be affected by factors beyond the control of Jadlam Racing and therefore cannot be guaranteed.

Returns

Key Information at a Glance

The most important points from our returns policy.

 Return unwanted items within 30 days (unopened).

 We provide free return shipping for any faulty, damaged, or incorrectly sent items.

 All returns must be initiated by completing our official Returns Form for efficient processing.

 Ensure items are returned in 'as new' condition with original packaging to qualify for a full refund.

Can I return my item?

Not Wanted

An unwanted product can be returned for a full refund within 30 days of delivery as long as it’s still in its original, unopened packaging.

In accordance with your rights when you purchase goods online, unwanted items can be returned even if you have opened them for inspection as long as you let us know within 14 calendar days from the day after delivery. You can examine the goods as you would in a shop but to obtain a full refund you must not use them. The goods must be returned in ‘as new’ condition and in their original packaging. The packaging must not be ripped or damaged or we may refuse the return.

Returns and exchanges can only be processed with proof of purchase. Please provide your order number when you return a product.

You will be liable for the cost of returning the goods to us and must ensure that they are returned in protective packaging.

Faulty or Damaged

If you have received a damaged or faulty item from us you can return it for a repair, replacement or refund.

If the item is faulty or damaged we will cover the costs of the return shipping. Please contact us prior to returning so we can arrange a free returns label or resolve the fault you are experiencing.

Please make it clear what the issue is on our returns paperwork, as some minor issues may not be very clear to our returns department.

Some manufacturers prefer to deal with faulty items themselves, so returns may be sent directly to the manufacturer. This helps you get a replacement or repair faster.

Incorrect

An item received incorrectly can be returned for a refund or replacement. Please make it clear on the returns paperwork which action you would like us to take. If you do not complete this section, we will automatically issue a refund.

If the item is incorrect, we will cover the return shipping costs. Please complete a returns request form by clicking here and we will provide a returns shipping label for you.

What is your Returns Period?

You can return an item up to 30 days after the date of delivery.

EXTENDED CHRISTMAS RETURNS (covers all orders placed in November & December 2024) ends 31st January 2025.

How do I cancel my order?

If you choose to cancel an order that you have not yet received, please contact us via phone or email. Have your order number ready for quicker processing. Use "Cancellation Request" in your contact message.

We do our best to cancel orders quickly, but it's possible the order is dispatched before we process your request.

If your order has already shipped, you'll need to return it after receiving it. This will be treated as an unwanted return, and you’ll be responsible for return shipping costs.

What are my cancellation rights?

You may cancel an order from the moment it's placed until 14 days after you receive the goods.

Please contact us by phone or email to request a cancellation.

How do I start a return?

You need to complete our Returns Form. A member of our Returns Department will contact you with full instructions.

How do I return my item?

Please complete our Returns Form. We will contact you with instructions.

If you're arranging your own return, please use a tracked courier service. We cannot be held liable for undelivered returns. Reuse original packaging if possible, or make sure the item is well protected and dry in transit.

Check Royal Mail or parcel services like Parcel2Go for competitive rates.

How much does it cost to return an item?

The cost depends on the return reason:

  • Unwanted item: You cover return shipping costs.
  • Damaged/Faulty item: We cover the return shipping.
  • Incorrect item: We cover the return shipping.

For self-paid returns, we recommend Royal Mail or Parcel2Go. A small tracked parcel via Royal Mail should cost around £5; courier options may range £7–10.

When we cover return shipping, we’ll send you a returns label. Complete the form by clicking here.

A restocking fee may apply for returns due to customer error or if items are returned in a condition different from what was stated.

Once your return is approved, you have 14 days to send the item. After that, the return is cancelled and no refund will be issued.

When will I be refunded?

We process refunds or replacements within 3–5 working days of receiving your return. If you used a tracked courier, you can confirm when the item was received. If you don’t hear from us within 7 working days, please get in touch.

How should I package my return?

We recommend reusing the original packaging. You must ensure the item is returned in protective packaging. Items returned damaged or without proper care may not qualify for a refund.

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We're a family-owned business passionate about inspiring play and creativity for everyone, from hobbyists to young builders. Our team is here to help you find the perfect toys, models, and RC vehicles. Let’s create special memories together!

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Our team in Glastonbury lives and breathes models, RC, and toys. We're here to share our knowledge and help you find the perfect toy, model, or gift.

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With a legacy spanning 25 years, we're proud to have served generations of hobbyists, families, and kids, helping them discover the joy of building, playing, and creating.

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