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TLR 22X-4 Race Kit: 1:10 4WD Buggy TLR03020

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SKU: C-TLR03020

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£530.99
£589.99 £530.99
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Description

.mediaFeature {padding:2px 0;}.safeTech {background:#6f92a5;float:left;padding:20px 0;font-size: 17}.safeTech, .safeTech h4 {color:#fff;}.aligncenter {text-align: center;}® 1/10 22X-4 Race Buggy Kit" src="https://s7d5.scene7.com/is/image/horizonhobby/TLR03020_PP_Header?$Default$">
Features
  • Shaft Drive Platform
  • Fully Adjustable Suspension
  • Premium Parts Included
  • 2.5 Milled Aluminium Chassis
  • G3 12mm Big Bore Shocks
  • All New Gear Diffs
  • Adjustable Inner Pivots
  • Optimised Suspension Composites
  • Elastomer Battery Mounting
  • Floating Servo Mount
  • Adjustable Motor and Battery Position
  • Fresh 22X-4 Body Design
  • Carbon Fibre Optimised
  • All Metric Hardware
  • TLR 6.5" Rear Wing
  • Easy Access Diffs
  • Built-In Motor Fan Mount
Overview

TLR® customers have been asking for it and now it's finally here! 40 years in the making, the all-new Team Losi Racing® 22X-4™ Race Kit is the shaft driven 4WD buggy racers have dreamt about. Taking a completely different approach to a TLR 4WD buggy, the R&D team has developed an all-new platform from the ground up. Switching to the more reliable and versatile shaft drive design, the 22X-4 is much lighter and has improved driving characteristics while also being significantly easier to build and maintain. The 22X-4 has a combination of features second-to-none including full adjustable suspension, 2.5 milled aluminium chassis, floating servo mount, adjustable motor and battery position, carbon fibre throughout, and so much more. Designed to dominate right out of the box, the 22X-4 Race Kit is performance-oriented and podium ready.

Needed to Complete
  • Motor
  • Electronic Speed Control
  • Servo
  • Radio System
  • Charger
  • Battery
  • Paint
  • Tools
  • Tyres
  • Pinion Gear
  • CA Glue
What's in the Box?
  • (1) TLR® 1/10 22X-4 Race Buggy Kit
  • (1) Product Manual
Shaft Drive Platform

Taking a completely different approach to a TLR 4WD buggy, the R&D team developed an all-new platform from the ground up. Switching to the more reliable and versatile shaft drive design, the 22X-4 is much lighter and has far improved driving characteristics while also being significantly easier to build and maintain.

 

Fully Adjustable Suspension

Taking suspension tuning to a new level, the 22X-4 has adjustments for front and rear axle height, rear axle pin position, inner front and rear hinge pin position in all directions, nearly unlimited rear camber link positions, shock mounting positions, and much more. The 22X-4 can be dialed in for any surface, grip level, or driving style.

 

Premium Parts Included

The 22X-4 includes a healthy list of included premium parts: Aluminium Ball Stud Washers throughout, Aluminium Clamping Hexes, Adjustable Aluminium Suspension Mounts, Carbon Fibre Plates, Full Machined Shock Internals, TLR Low Frequency Springs, Aluminium Motor Mount, and Sway Bars.

 

2.5 Milled Aluminium Chassis

Maximizing the flex characteristics for all surfaces, the 2.5mm thick chassis with heavy pocketing gives the correct amount of flex and rigidity for smooth corning, optimised balance, and bounce-free landings.

 

G3 12mm Big Bore Shocks

G3 12mm Big Bore Shocks: The G3 shocks give the 22X-4 the plush handling and consistent, leak-free bleed with some ease of use improvements. No more e-clips as the pistons are now secured by screws, new shock caps and shock bodies increase the spring collar height by 3mm to accommodate lower ride heights, new eyelets and spring cups provide -3mm, 0mm and +4mm spring cup off-sets and paired with all new eyelets will never pop off with the screw in feature. The new eyelets are also made in two lengths that allow racers to switch between normal and +3mm rear axle height without needing to change stroke or up-travel, and work with revised shock balls that finally slide into the front arms smoothly and easily.

 

All New Gear Diffs

Designed to be light and durable, the 22X-4 is designed with large volume bevel gear diffs for the ultimate in performance and durability. The kit includes all metal diff internals with hard anodized aluminium cross pins. Not to leave spec racers behind, composite diff internal gears as well as composite ring and pinion options are available separately.

 

Adjustable Inner Pivots

Included front and rear, adjustable inner pivots give multiple adjustments for anti-squat, kick up, toe, sweep, pivot width, and roll center. This gives the 22X-4 the window needed to get it dialed in for any driver, any track, and any surface.

 

Optimised Composites, Stiffezel

The balance and consistency of the 22X-4 can be tuned using different composite materials in key parts throughout the vehicle. The kit included the parts the race team prefers: Standard front and rear suspension arms along with soft mud guards.

 

Elastomer Battery Mounting

The 22X-4 borrows from the 22 5.0's versatile and easy to use battery hold down system. With a similar elastomer band, the battery strap hooks into the chassis front and rear allowing for different height batteries to be installed without hassle. Battery position is controlled with secured, easy to adjust battery stops both front and rear.

 

Floating Servo Mount

To keep the servo mount from affecting the chassis flex, the servo is mounted hanging above the chassis. The mount only secures to the chassis plate near the chassis centerline, then uses rigid 2.5mm carbon fibre to support the weight and leverage of the servo to optimize steering performance and chassis flex.

 

Adjustable Motor and Battery Position

The 22X-4 allows for the center slipper and motor mount assembly to be mounted in either front or rear positions, with 7mm of adjustment between them. The battery also has an additional 9mm of adjustment for solid changes to front/rear weight balance without the need to increase the static weight.

 

Fresh 22X-4 Body Design

Sleek and stylish, the 22X-4 body design is the perfect match to the chassis. It looks sleek and fast, is nice and low but provides excellent balance and stability - the best of all worlds.

 

Carbon Fibre Optimised

Carbon fibre is extremely light and very rigid, given its great strength to weight ratio. It is optimal for many parts of an r/c car, and the 22X-4 has it in all the key spots: Front Shock Tower, Rear Shock Tower, Center Diff Mount, Front Chassis Brace, Rear Chassis Brace, Front Steering Mount and Servo Mount.

 

All Metric Hardware

Using all metric hardware make it easy to find replacement screws, nuts and washers, and helps to limit the number to tools required in the toolbox.

 

TLR 6.5" Rear Wing

Pulled from ultra-durable 1.2mm polycarbonate, the TLR 6.5" rear wing isn't new for the 22X-4. Instead, this wing has proven itself as the longest lasting and most stable rear wing available for 1/10 buggies over the past several years - and it comes in this kit.

 

Easy Access Diffs

Designed to be user-friendly, the 22X-4 allows the front and rear diffs to both be removed by only removing four screws, and loosening one set screw. The diffs come out in less than a minute, and back in just as quickly.

 

Wheels Included

The 22X-4 includes a full set of fluorescent yellow wheels to get racers on the track quickly. The 22X-4 does include the new deeper off-set front wheels which provide improved hex engagement, and a stiffer wheel face for more consistent performance.

 

Built-In Motor Fan Mount

The prevalence of high grip tracks and the 13.5 4WD class have led to the need for many racers to run motor fans to keep temperatures in check. Rather than an aluminium mount, or double-sided tape, the 22X-4 includes a molded fan mount secured to the mudguard for easy and dependable fan mounting without any extra holes in the chassis.

 

 

Rewarding every enthusiast

You can earn and redeem Jadlam Rewards across our entire range of products. Every purchase brings you closer to your next reward.

View Rewards
Jadlam Rewards Card

Detailed Delivery Information

UK Economy Delivery

We use Royal Mail Tracked 48 as our main economy delivery service for all parcels. (Items classified as Large Letter by Royal Mail will be sent by Royal Mail 48).

This service aims to deliver within 2-3 working days and is tracked to the delivery point. SMS or email notifications will be sent to you if you have filled in the contact details on your order. This will allow you to view your delivery options prior to delivery and have advanced notice of a delivery day.

We aim to dispatch your order the same day if paid for before 2pm (excluding weekends and UK public holidays). Please note that if your order contains an item with a 1-2 day handling time your item will take longer to dispatch.

Once dispatched you will receive a notification and the item will then be delivered in the next 2-3 working days.

Delivery charges will be automatically calculated at the checkout page.

All product prices quoted are inclusive of VAT.

Please note that we cannot accept orders billed to or addressed to PO Boxes.

UK Express / Next Day Delivery

We will supply your email address and/or mobile number to the courier, they will use this to send you notification emails and SMS to let you know when your parcel will arrive.

*Where our Express/Next Day delivery service has been selected we aim to dispatch your goods from our warehouse in less than 1 working day of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Delivery will normally take 1-2 working days from the moment you place your order.

Please note that Express/Next Day delivery is a trackable service.

Delivery charges will be automatically calculated at the checkout page.

All product prices quoted are inclusive of VAT.

Please note that we can't accept orders billed to or addressed to PO Boxes.

Non-Mainland UK Shipping Information

Applies to: Northern Ireland, Channel Islands, Isle Of Man, Scottish Highlands & Islands, Scilly Isles.

Free on all orders under 5KG.

If your order weighs more than 5KG we will need to ship this via DPD which will incur a delivery charge of £9.99.

Please note this is only on orders over 5KG and most orders will come to less than 5KG.

Orders will be shipped on a 2 Day Service regardless of shipping option selected.

International Delivery

Shipping to Europe currently suspended due to changes with Brexit. More information due soon.

Shipping to Non European Countries

Shipping to Non European destinations is charged based on order value & order weight. In certain cases extra shipping charges may be required.

We aim to dispatch your goods from our warehouse within 2 working days of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Postal delivery will normally take a further 5 working days.

Delivery times and charges vary by country.

Multiple delivery addresses in the same order will result in multiple delivery charges.

When ordering goods from Jadlam Toys & models for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Jadlam Toys & Models, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

All product prices quoted are inclusive of VAT (Value Added Tax). VAT on non EU deliveries cannot be reclaimed.

Important Note on Delivery Times

We do everything we can to meet the delivery times specified in this section. However, occasionally delivery times may be affected by factors beyond the control of Jadlam Racing and therefore cannot be guaranteed.

Key Information at a Glance

The most important points from our returns policy.

 Return unwanted items within 30 days (unopened).

 We provide free return shipping for any faulty, damaged, or incorrectly sent items.

 All returns must be initiated by completing our official Returns Form for efficient processing.

 Ensure items are returned in 'as new' condition with original packaging to qualify for a full refund.

Can I return my item?

Not Wanted

An unwanted product can be returned for a full refund within 30 days of delivery as long as it’s still in its original, unopened packaging.

In accordance with your rights when you purchase goods online, unwanted items can be returned even if you have opened them for inspection as long as you let us know within 14 calendar days from the day after delivery. You can examine the goods as you would in a shop but to obtain a full refund you must not use them. The goods must be returned in ‘as new’ condition and in their original packaging. The packaging must not be ripped or damaged or we may refuse the return.

Returns and exchanges can only be processed with proof of purchase. Please provide your order number when you return a product.

You will be liable for the cost of returning the goods to us and must ensure that they are returned in protective packaging.

Faulty or Damaged

If you have received a damaged or faulty item from us you can return it for a repair, replacement or refund.

If the item is faulty or damaged we will cover the costs of the return shipping. Please contact us prior to returning so we can arrange a free returns label or resolve the fault you are experiencing.

Please make it clear what the issue is on our returns paperwork, as some minor issues may not be very clear to our returns department.

Some manufacturers prefer to deal with faulty items themselves, so returns may be sent directly to the manufacturer. This helps you get a replacement or repair faster.

Incorrect

An item received incorrectly can be returned for a refund or replacement. Please make it clear on the returns paperwork which action you would like us to take. If you do not complete this section, we will automatically issue a refund.

If the item is incorrect, we will cover the return shipping costs. Please complete a returns request form by clicking here and we will provide a returns shipping label for you.

What is your Returns Period?

You can return an item up to 30 days after the date of delivery.

EXTENDED CHRISTMAS RETURNS (covers all orders placed in November & December 2024) ends 31st January 2025.

How do I cancel my order?

If you choose to cancel an order that you have not yet received, please contact us via phone or email. Have your order number ready for quicker processing. Use "Cancellation Request" in your contact message.

We do our best to cancel orders quickly, but it's possible the order is dispatched before we process your request.

If your order has already shipped, you'll need to return it after receiving it. This will be treated as an unwanted return, and you’ll be responsible for return shipping costs.

What are my cancellation rights?

You may cancel an order from the moment it's placed until 14 days after you receive the goods.

Please contact us by phone or email to request a cancellation.

How do I start a return?

You need to complete our Returns Form. A member of our Returns Department will contact you with full instructions.

How do I return my item?

Please complete our Returns Form. We will contact you with instructions.

If you're arranging your own return, please use a tracked courier service. We cannot be held liable for undelivered returns. Reuse original packaging if possible, or make sure the item is well protected and dry in transit.

Check Royal Mail or parcel services like Parcel2Go for competitive rates.

How much does it cost to return an item?

The cost depends on the return reason:

  • Unwanted item: You cover return shipping costs.
  • Damaged/Faulty item: We cover the return shipping.
  • Incorrect item: We cover the return shipping.

For self-paid returns, we recommend Royal Mail or Parcel2Go. A small tracked parcel via Royal Mail should cost around £5; courier options may range £7–10.

When we cover return shipping, we’ll send you a returns label. Complete the form by clicking here.

A restocking fee may apply for returns due to customer error or if items are returned in a condition different from what was stated.

Once your return is approved, you have 14 days to send the item. After that, the return is cancelled and no refund will be issued.

When will I be refunded?

We process refunds or replacements within 3–5 working days of receiving your return. If you used a tracked courier, you can confirm when the item was received. If you don’t hear from us within 7 working days, please get in touch.

How should I package my return?

We recommend reusing the original packaging. You must ensure the item is returned in protective packaging. Items returned damaged or without proper care may not qualify for a refund.

Description

.mediaFeature {padding:2px 0;}.safeTech {background:#6f92a5;float:left;padding:20px 0;font-size: 17}.safeTech, .safeTech h4 {color:#fff;}.aligncenter {text-align: center;}® 1/10 22X-4 Race Buggy Kit" src="https://s7d5.scene7.com/is/image/horizonhobby/TLR03020_PP_Header?$Default$">
Features
  • Shaft Drive Platform
  • Fully Adjustable Suspension
  • Premium Parts Included
  • 2.5 Milled Aluminium Chassis
  • G3 12mm Big Bore Shocks
  • All New Gear Diffs
  • Adjustable Inner Pivots
  • Optimised Suspension Composites
  • Elastomer Battery Mounting
  • Floating Servo Mount
  • Adjustable Motor and Battery Position
  • Fresh 22X-4 Body Design
  • Carbon Fibre Optimised
  • All Metric Hardware
  • TLR 6.5" Rear Wing
  • Easy Access Diffs
  • Built-In Motor Fan Mount
Overview

TLR® customers have been asking for it and now it's finally here! 40 years in the making, the all-new Team Losi Racing® 22X-4™ Race Kit is the shaft driven 4WD buggy racers have dreamt about. Taking a completely different approach to a TLR 4WD buggy, the R&D team has developed an all-new platform from the ground up. Switching to the more reliable and versatile shaft drive design, the 22X-4 is much lighter and has improved driving characteristics while also being significantly easier to build and maintain. The 22X-4 has a combination of features second-to-none including full adjustable suspension, 2.5 milled aluminium chassis, floating servo mount, adjustable motor and battery position, carbon fibre throughout, and so much more. Designed to dominate right out of the box, the 22X-4 Race Kit is performance-oriented and podium ready.

Needed to Complete
  • Motor
  • Electronic Speed Control
  • Servo
  • Radio System
  • Charger
  • Battery
  • Paint
  • Tools
  • Tyres
  • Pinion Gear
  • CA Glue
What's in the Box?
  • (1) TLR® 1/10 22X-4 Race Buggy Kit
  • (1) Product Manual
Shaft Drive Platform

Taking a completely different approach to a TLR 4WD buggy, the R&D team developed an all-new platform from the ground up. Switching to the more reliable and versatile shaft drive design, the 22X-4 is much lighter and has far improved driving characteristics while also being significantly easier to build and maintain.

 

Fully Adjustable Suspension

Taking suspension tuning to a new level, the 22X-4 has adjustments for front and rear axle height, rear axle pin position, inner front and rear hinge pin position in all directions, nearly unlimited rear camber link positions, shock mounting positions, and much more. The 22X-4 can be dialed in for any surface, grip level, or driving style.

 

Premium Parts Included

The 22X-4 includes a healthy list of included premium parts: Aluminium Ball Stud Washers throughout, Aluminium Clamping Hexes, Adjustable Aluminium Suspension Mounts, Carbon Fibre Plates, Full Machined Shock Internals, TLR Low Frequency Springs, Aluminium Motor Mount, and Sway Bars.

 

2.5 Milled Aluminium Chassis

Maximizing the flex characteristics for all surfaces, the 2.5mm thick chassis with heavy pocketing gives the correct amount of flex and rigidity for smooth corning, optimised balance, and bounce-free landings.

 

G3 12mm Big Bore Shocks

G3 12mm Big Bore Shocks: The G3 shocks give the 22X-4 the plush handling and consistent, leak-free bleed with some ease of use improvements. No more e-clips as the pistons are now secured by screws, new shock caps and shock bodies increase the spring collar height by 3mm to accommodate lower ride heights, new eyelets and spring cups provide -3mm, 0mm and +4mm spring cup off-sets and paired with all new eyelets will never pop off with the screw in feature. The new eyelets are also made in two lengths that allow racers to switch between normal and +3mm rear axle height without needing to change stroke or up-travel, and work with revised shock balls that finally slide into the front arms smoothly and easily.

 

All New Gear Diffs

Designed to be light and durable, the 22X-4 is designed with large volume bevel gear diffs for the ultimate in performance and durability. The kit includes all metal diff internals with hard anodized aluminium cross pins. Not to leave spec racers behind, composite diff internal gears as well as composite ring and pinion options are available separately.

 

Adjustable Inner Pivots

Included front and rear, adjustable inner pivots give multiple adjustments for anti-squat, kick up, toe, sweep, pivot width, and roll center. This gives the 22X-4 the window needed to get it dialed in for any driver, any track, and any surface.

 

Optimised Composites, Stiffezel

The balance and consistency of the 22X-4 can be tuned using different composite materials in key parts throughout the vehicle. The kit included the parts the race team prefers: Standard front and rear suspension arms along with soft mud guards.

 

Elastomer Battery Mounting

The 22X-4 borrows from the 22 5.0's versatile and easy to use battery hold down system. With a similar elastomer band, the battery strap hooks into the chassis front and rear allowing for different height batteries to be installed without hassle. Battery position is controlled with secured, easy to adjust battery stops both front and rear.

 

Floating Servo Mount

To keep the servo mount from affecting the chassis flex, the servo is mounted hanging above the chassis. The mount only secures to the chassis plate near the chassis centerline, then uses rigid 2.5mm carbon fibre to support the weight and leverage of the servo to optimize steering performance and chassis flex.

 

Adjustable Motor and Battery Position

The 22X-4 allows for the center slipper and motor mount assembly to be mounted in either front or rear positions, with 7mm of adjustment between them. The battery also has an additional 9mm of adjustment for solid changes to front/rear weight balance without the need to increase the static weight.

 

Fresh 22X-4 Body Design

Sleek and stylish, the 22X-4 body design is the perfect match to the chassis. It looks sleek and fast, is nice and low but provides excellent balance and stability - the best of all worlds.

 

Carbon Fibre Optimised

Carbon fibre is extremely light and very rigid, given its great strength to weight ratio. It is optimal for many parts of an r/c car, and the 22X-4 has it in all the key spots: Front Shock Tower, Rear Shock Tower, Center Diff Mount, Front Chassis Brace, Rear Chassis Brace, Front Steering Mount and Servo Mount.

 

All Metric Hardware

Using all metric hardware make it easy to find replacement screws, nuts and washers, and helps to limit the number to tools required in the toolbox.

 

TLR 6.5" Rear Wing

Pulled from ultra-durable 1.2mm polycarbonate, the TLR 6.5" rear wing isn't new for the 22X-4. Instead, this wing has proven itself as the longest lasting and most stable rear wing available for 1/10 buggies over the past several years - and it comes in this kit.

 

Easy Access Diffs

Designed to be user-friendly, the 22X-4 allows the front and rear diffs to both be removed by only removing four screws, and loosening one set screw. The diffs come out in less than a minute, and back in just as quickly.

 

Wheels Included

The 22X-4 includes a full set of fluorescent yellow wheels to get racers on the track quickly. The 22X-4 does include the new deeper off-set front wheels which provide improved hex engagement, and a stiffer wheel face for more consistent performance.

 

Built-In Motor Fan Mount

The prevalence of high grip tracks and the 13.5 4WD class have led to the need for many racers to run motor fans to keep temperatures in check. Rather than an aluminium mount, or double-sided tape, the 22X-4 includes a molded fan mount secured to the mudguard for easy and dependable fan mounting without any extra holes in the chassis.

 

 

Rewards

Rewarding every enthusiast

You can earn and redeem Jadlam Rewards across our entire range of products. Every purchase brings you closer to your next reward.

View Rewards
Jadlam Rewards Card

Delivery

Detailed Delivery Information

UK Economy Delivery

We use Royal Mail Tracked 48 as our main economy delivery service for all parcels. (Items classified as Large Letter by Royal Mail will be sent by Royal Mail 48).

This service aims to deliver within 2-3 working days and is tracked to the delivery point. SMS or email notifications will be sent to you if you have filled in the contact details on your order. This will allow you to view your delivery options prior to delivery and have advanced notice of a delivery day.

We aim to dispatch your order the same day if paid for before 2pm (excluding weekends and UK public holidays). Please note that if your order contains an item with a 1-2 day handling time your item will take longer to dispatch.

Once dispatched you will receive a notification and the item will then be delivered in the next 2-3 working days.

Delivery charges will be automatically calculated at the checkout page.

All product prices quoted are inclusive of VAT.

Please note that we cannot accept orders billed to or addressed to PO Boxes.

UK Express / Next Day Delivery

We will supply your email address and/or mobile number to the courier, they will use this to send you notification emails and SMS to let you know when your parcel will arrive.

*Where our Express/Next Day delivery service has been selected we aim to dispatch your goods from our warehouse in less than 1 working day of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Delivery will normally take 1-2 working days from the moment you place your order.

Please note that Express/Next Day delivery is a trackable service.

Delivery charges will be automatically calculated at the checkout page.

All product prices quoted are inclusive of VAT.

Please note that we can't accept orders billed to or addressed to PO Boxes.

Non-Mainland UK Shipping Information

Applies to: Northern Ireland, Channel Islands, Isle Of Man, Scottish Highlands & Islands, Scilly Isles.

Free on all orders under 5KG.

If your order weighs more than 5KG we will need to ship this via DPD which will incur a delivery charge of £9.99.

Please note this is only on orders over 5KG and most orders will come to less than 5KG.

Orders will be shipped on a 2 Day Service regardless of shipping option selected.

International Delivery

Shipping to Europe currently suspended due to changes with Brexit. More information due soon.

Shipping to Non European Countries

Shipping to Non European destinations is charged based on order value & order weight. In certain cases extra shipping charges may be required.

We aim to dispatch your goods from our warehouse within 2 working days of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Postal delivery will normally take a further 5 working days.

Delivery times and charges vary by country.

Multiple delivery addresses in the same order will result in multiple delivery charges.

When ordering goods from Jadlam Toys & models for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Jadlam Toys & Models, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

All product prices quoted are inclusive of VAT (Value Added Tax). VAT on non EU deliveries cannot be reclaimed.

Important Note on Delivery Times

We do everything we can to meet the delivery times specified in this section. However, occasionally delivery times may be affected by factors beyond the control of Jadlam Racing and therefore cannot be guaranteed.

Returns

Key Information at a Glance

The most important points from our returns policy.

 Return unwanted items within 30 days (unopened).

 We provide free return shipping for any faulty, damaged, or incorrectly sent items.

 All returns must be initiated by completing our official Returns Form for efficient processing.

 Ensure items are returned in 'as new' condition with original packaging to qualify for a full refund.

Can I return my item?

Not Wanted

An unwanted product can be returned for a full refund within 30 days of delivery as long as it’s still in its original, unopened packaging.

In accordance with your rights when you purchase goods online, unwanted items can be returned even if you have opened them for inspection as long as you let us know within 14 calendar days from the day after delivery. You can examine the goods as you would in a shop but to obtain a full refund you must not use them. The goods must be returned in ‘as new’ condition and in their original packaging. The packaging must not be ripped or damaged or we may refuse the return.

Returns and exchanges can only be processed with proof of purchase. Please provide your order number when you return a product.

You will be liable for the cost of returning the goods to us and must ensure that they are returned in protective packaging.

Faulty or Damaged

If you have received a damaged or faulty item from us you can return it for a repair, replacement or refund.

If the item is faulty or damaged we will cover the costs of the return shipping. Please contact us prior to returning so we can arrange a free returns label or resolve the fault you are experiencing.

Please make it clear what the issue is on our returns paperwork, as some minor issues may not be very clear to our returns department.

Some manufacturers prefer to deal with faulty items themselves, so returns may be sent directly to the manufacturer. This helps you get a replacement or repair faster.

Incorrect

An item received incorrectly can be returned for a refund or replacement. Please make it clear on the returns paperwork which action you would like us to take. If you do not complete this section, we will automatically issue a refund.

If the item is incorrect, we will cover the return shipping costs. Please complete a returns request form by clicking here and we will provide a returns shipping label for you.

What is your Returns Period?

You can return an item up to 30 days after the date of delivery.

EXTENDED CHRISTMAS RETURNS (covers all orders placed in November & December 2024) ends 31st January 2025.

How do I cancel my order?

If you choose to cancel an order that you have not yet received, please contact us via phone or email. Have your order number ready for quicker processing. Use "Cancellation Request" in your contact message.

We do our best to cancel orders quickly, but it's possible the order is dispatched before we process your request.

If your order has already shipped, you'll need to return it after receiving it. This will be treated as an unwanted return, and you’ll be responsible for return shipping costs.

What are my cancellation rights?

You may cancel an order from the moment it's placed until 14 days after you receive the goods.

Please contact us by phone or email to request a cancellation.

How do I start a return?

You need to complete our Returns Form. A member of our Returns Department will contact you with full instructions.

How do I return my item?

Please complete our Returns Form. We will contact you with instructions.

If you're arranging your own return, please use a tracked courier service. We cannot be held liable for undelivered returns. Reuse original packaging if possible, or make sure the item is well protected and dry in transit.

Check Royal Mail or parcel services like Parcel2Go for competitive rates.

How much does it cost to return an item?

The cost depends on the return reason:

  • Unwanted item: You cover return shipping costs.
  • Damaged/Faulty item: We cover the return shipping.
  • Incorrect item: We cover the return shipping.

For self-paid returns, we recommend Royal Mail or Parcel2Go. A small tracked parcel via Royal Mail should cost around £5; courier options may range £7–10.

When we cover return shipping, we’ll send you a returns label. Complete the form by clicking here.

A restocking fee may apply for returns due to customer error or if items are returned in a condition different from what was stated.

Once your return is approved, you have 14 days to send the item. After that, the return is cancelled and no refund will be issued.

When will I be refunded?

We process refunds or replacements within 3–5 working days of receiving your return. If you used a tracked courier, you can confirm when the item was received. If you don’t hear from us within 7 working days, please get in touch.

How should I package my return?

We recommend reusing the original packaging. You must ensure the item is returned in protective packaging. Items returned damaged or without proper care may not qualify for a refund.

Your Hobby, Our Passion

We're a family-owned business passionate about inspiring play and creativity for everyone, from hobbyists to young builders. Our team is here to help you find the perfect toys, models, and RC vehicles. Let’s create special memories together!

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Your Satisfaction Guaranteed

We stand behind every product we sell with a 30-day, no-hassle return policy. Shop with confidence knowing that your happiness is guaranteed.

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Passionate Experts

Our team in Glastonbury lives and breathes models, RC, and toys. We're here to share our knowledge and help you find the perfect toy, model, or gift.

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Unmatched Selection

Immerse yourself in a world of possibilities with our extensive collection of top-tier models, RC vehicles, and toys, handpicked from the best brands to ignite your passion and creativity.

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Decades of Experience

With a legacy spanning 25 years, we're proud to have served generations of hobbyists, families, and kids, helping them discover the joy of building, playing, and creating.

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