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Kits-World KWB72-503 1:72 USS Enterprise

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SKU: KWB72-503

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Description

USS Enterprise (CV-6), 250N Blue Flight Deck Stain, November 1943. 675mm(W) x 450mm(H) 26 inches x 17 inches(H) The Enterprise was one of three Yorktown-class carriers, the others being the Yorktown (CV-5) and Hornet (CV-8). She was laid down on July 16th 1934, and launched on October 3rd, 1936, and was the seventh ship to that date to be named Enterprise. Nicknamed The Big E, the Enterprise was commissioned in May 1938 and began her initial shakedown cruise sailing to Brazil, and then back north where she patrolled along the eastern seaboard of the United States and the Caribbean, until she was sent for Pacific duty in 1939, and was based in San Diego. In 1941, she was used extensively in the Errol Flynn movie Dive Bomber (released in August o f that year), and around this point was sent to Pearl Harbor. Prior to the December 7th attack on Pearl by the Imperial Japanese Navy, she sailed as part of Task Force 8 (TF 8) to Wake Island in order to deliver Grumman F4F-3 Wildcat's of VMF-211. At the time of the Pearl Harbor attack, the Enterprise was still at sea, her arrival home having been delayed by bad weather. The United States had been alerted to the possibility of an attack at some point by Japanese naval forces so scouting and reconnaissance missions were carried out. Enterprise was involved in such missions and on the morning of December 7th aircraft from VB-6 and VS-6 carried out searches to locate and report any Japanese naval movements. As they were instructed to land at Ford Island near Pearl, they arrived during the attack, with some aircraft being shot down by Japanese aircraft or friendly fire. At the same time, Enterprise was alerted to the presence of a Japanese carrier to the southwest and launched a counterstrike consisting of Grumman F4F Wildcat's, Douglas TBD Devastators and SBD Dauntless's from VF-6, VT-6 and VB-6 respectively. The outcome of the mission was fruitless and the Devastator's and Dauntless's returned to the Enterprise. The Wildcat's were instructed to land at Wickham Field, Oahu and although US forces on the island had been alerted to their approach, adrenalin was still high and three of the fighters and crew were lost to ground fire with a fourth crashing due to exhausted fuel, the pilot managing to bale out. Enterprise returned to Pearl on December 8th to refuel, restock and rearm and she left port the next day along with other ships from Task Force 8. The next day, aircraft of VS-6 from the Enterprise located and sank the Japanese Kaidai-class I-70 submarine in two separate attacks. Enterprise and other ships in TF 8 were then tasked with defence of the Hawaiian Islands group until sailing for the Samoan Islands in January 1942. The following month, TF 8 was sent to the Marshall Islands where it took part in the Kwajalein, Maloelap and Wotje Atoll raids, with a number of Japanese ships, aircraft or facilities being destroyed or damaged. Enterprise then returned back to Pearl Harbor, and was assigned to Task Force 16 (TF 16) in March 1942. In April 1942, TF 16 departed Pearl to escort the USS Hornet (CV-8) westwards to take part in the famous Doolittle (or Tokyo) Raid. Approximately 600 miles from Tokyo, aircraft from Enterprise provided air cover for the group. Hornet launched sixteen North-American B-25B Mitchell medium bombers commanded by Lieutenant Colonel James H. Doolittle. Although the effects of the raid were negligible, with fifteen of the aircraft lost and the remaining B-25 interned in the Soviet Union after crashing north of Vladivostok, it at least gave the United States a needed morale boost and showed that the US was able to strike back at the Japanese mainland. In May 1942, she was sent to provide reinforcement to US ships for the Battle of the Coral Sea. Along with the Hornet, she provided diversionary manoeuvres to disrupt Japanese efforts to take the islands. She again returned to Pearl later in that month, and she put out to sea again two days later, en route to the Midway Islands. The Battle of Midway in June 1942 was to be the Enterprise's next major engagement. On the 4th, dive bombers from Enterprise attacked and badly damaged the Japanese carriers Akagi and Kaga and later the S...�ry...« was attacked and destroyed. Aircraft from the Japanese carrier Hiry...« launched a counter-attack against the Enterprise although she was undamaged. In return, aircraft from the Enterprise and Yorktown attacked and sank the Hiry...«. On June 5th, aircraft from the Enterprise sank the Japanese cruiser Mikuma. Enterprise returned to Pearl on June 13th 1942. The Battle of Midway proved to be a disaster for Japan, with four of her carriers lost, it marked the beginning of Japan's ultimate defeat in the Pacific. In mid-July 1942, after a period of rest and refurbishment, Enterprise set sail for the Solomon Islands to link up with Task Force 61 (TF 61) in order to provide support for the Solomon Islands landings. It was here that she became engaged in the Battle of the Eastern Solomons when a Japanese naval strike force was detected north of Guadalcanal. Enterprise was badly damaged during this engagement suffering three direct hits from Japanese bombs and with 169 of her crew killed or wounded. Her remaining crew managed to return her to Pearl for repair. Repairs in Hawaii took a little over a month and in early October 1942 she set sail for the South Pacific once more, this time carrying the newly assigned VF-10 Grim Reapers flying F4F Wildcat's. From the 25th to 27th October, aircraft from the Enterprise were involved in the Battle of the Santa Cruz Islands, and the carrier was again badly damaged. Despite this, she carried on fighting. The USS Hornet was sunk on October 27th and during the battle, remaining aircraft from that ship were able to land aboard the Enterprise. The loss of the Hornet left the Enterprise as the only remaining US carrier in the Pacific theatre of operations at that time. She managed to reach New Caledonia in late October where repairs were carried out but had to set sail early again for the Solomon Islands to meet a new Japanese offensive and still undergoing repair whilst en route! Following the cessation of the offensive naval operation phase of the Battle of Guadalcanal, Enterprise went back to New Caledonia where her repairs were properly completed. Following this she went to the New Hebrides before leaving for the Solomon Islands, where she took part in the Battle of Rennell Island on January 30th, 1943 when she provided air cover. For the next few months, she provided air cover to US forces in the Solomon Islands area and in May 1943 was awarded the first ever US Presidential Unit citation made to an aircraft carrier. Undergoing major overhaul and improvement beginning in July 1943, she was retired from duty and in November, was again sent into action during the Battle of Makin. This base depicts her after her 1943 refit where she received blue deck stain and large deck numbers. So it is at this point where this brief history of CV-6 must close, but it is not the end. She went on to serve gallantly throughout the remainder of the war before being decommissioned in 1947 and eventually scrapped in 1960. Main aircraft operated for the period (November 1943) given: Grumman TBF-1 Avenger. Aircraft shown is a TBF-1 of VT-10. Douglas SBD Dauntless Grumman F4F Wildcat Grumman F6F Hellcat

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Detailed Delivery Information

UK Economy Delivery

We use Royal Mail Tracked 48 as our main economy delivery service for all parcels. (Items classified as Large Letter by Royal Mail will be sent by Royal Mail 48).

This service aims to deliver within 2-3 working days and is tracked to the delivery point. SMS or email notifications will be sent to you if you have filled in the contact details on your order. This will allow you to view your delivery options prior to delivery and have advanced notice of a delivery day.

We aim to dispatch your order the same day if paid for before 2pm (excluding weekends and UK public holidays). Please note that if your order contains an item with a 1-2 day handling time your item will take longer to dispatch.

Once dispatched you will receive a notification and the item will then be delivered in the next 2-3 working days.

Delivery charges will be automatically calculated at the checkout page.

All product prices quoted are inclusive of VAT.

Please note that we cannot accept orders billed to or addressed to PO Boxes.

UK Express / Next Day Delivery

We will supply your email address and/or mobile number to the courier, they will use this to send you notification emails and SMS to let you know when your parcel will arrive.

*Where our Express/Next Day delivery service has been selected we aim to dispatch your goods from our warehouse in less than 1 working day of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Delivery will normally take 1-2 working days from the moment you place your order.

Please note that Express/Next Day delivery is a trackable service.

Delivery charges will be automatically calculated at the checkout page.

All product prices quoted are inclusive of VAT.

Please note that we can't accept orders billed to or addressed to PO Boxes.

Non-Mainland UK Shipping Information

Applies to: Northern Ireland, Channel Islands, Isle Of Man, Scottish Highlands & Islands, Scilly Isles.

Free on all orders under 5KG.

If your order weighs more than 5KG we will need to ship this via DPD which will incur a delivery charge of £9.99.

Please note this is only on orders over 5KG and most orders will come to less than 5KG.

Orders will be shipped on a 2 Day Service regardless of shipping option selected.

International Delivery

Shipping to Europe currently suspended due to changes with Brexit. More information due soon.

Shipping to Non European Countries

Shipping to Non European destinations is charged based on order value & order weight. In certain cases extra shipping charges may be required.

We aim to dispatch your goods from our warehouse within 2 working days of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Postal delivery will normally take a further 5 working days.

Delivery times and charges vary by country.

Multiple delivery addresses in the same order will result in multiple delivery charges.

When ordering goods from Jadlam Toys & models for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Jadlam Toys & Models, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

All product prices quoted are inclusive of VAT (Value Added Tax). VAT on non EU deliveries cannot be reclaimed.

Important Note on Delivery Times

We do everything we can to meet the delivery times specified in this section. However, occasionally delivery times may be affected by factors beyond the control of Jadlam Racing and therefore cannot be guaranteed.

Key Information at a Glance

The most important points from our returns policy.

 Return unwanted items within 30 days (unopened).

 We provide free return shipping for any faulty, damaged, or incorrectly sent items.

 All returns must be initiated by completing our official Returns Form for efficient processing.

 Ensure items are returned in 'as new' condition with original packaging to qualify for a full refund.

Can I return my item?

Not Wanted

An unwanted product can be returned for a full refund within 30 days of delivery as long as it’s still in its original, unopened packaging.

In accordance with your rights when you purchase goods online, unwanted items can be returned even if you have opened them for inspection as long as you let us know within 14 calendar days from the day after delivery. You can examine the goods as you would in a shop but to obtain a full refund you must not use them. The goods must be returned in ‘as new’ condition and in their original packaging. The packaging must not be ripped or damaged or we may refuse the return.

Returns and exchanges can only be processed with proof of purchase. Please provide your order number when you return a product.

You will be liable for the cost of returning the goods to us and must ensure that they are returned in protective packaging.

Faulty or Damaged

If you have received a damaged or faulty item from us you can return it for a repair, replacement or refund.

If the item is faulty or damaged we will cover the costs of the return shipping. Please contact us prior to returning so we can arrange a free returns label or resolve the fault you are experiencing.

Please make it clear what the issue is on our returns paperwork, as some minor issues may not be very clear to our returns department.

Some manufacturers prefer to deal with faulty items themselves, so returns may be sent directly to the manufacturer. This helps you get a replacement or repair faster.

Incorrect

An item received incorrectly can be returned for a refund or replacement. Please make it clear on the returns paperwork which action you would like us to take. If you do not complete this section, we will automatically issue a refund.

If the item is incorrect, we will cover the return shipping costs. Please complete a returns request form by clicking here and we will provide a returns shipping label for you.

What is your Returns Period?

You can return an item up to 30 days after the date of delivery.

EXTENDED CHRISTMAS RETURNS (covers all orders placed in November & December 2024) ends 31st January 2025.

How do I cancel my order?

If you choose to cancel an order that you have not yet received, please contact us via phone or email. Have your order number ready for quicker processing. Use "Cancellation Request" in your contact message.

We do our best to cancel orders quickly, but it's possible the order is dispatched before we process your request.

If your order has already shipped, you'll need to return it after receiving it. This will be treated as an unwanted return, and you’ll be responsible for return shipping costs.

What are my cancellation rights?

You may cancel an order from the moment it's placed until 14 days after you receive the goods.

Please contact us by phone or email to request a cancellation.

How do I start a return?

You need to complete our Returns Form. A member of our Returns Department will contact you with full instructions.

How do I return my item?

Please complete our Returns Form. We will contact you with instructions.

If you're arranging your own return, please use a tracked courier service. We cannot be held liable for undelivered returns. Reuse original packaging if possible, or make sure the item is well protected and dry in transit.

Check Royal Mail or parcel services like Parcel2Go for competitive rates.

How much does it cost to return an item?

The cost depends on the return reason:

  • Unwanted item: You cover return shipping costs.
  • Damaged/Faulty item: We cover the return shipping.
  • Incorrect item: We cover the return shipping.

For self-paid returns, we recommend Royal Mail or Parcel2Go. A small tracked parcel via Royal Mail should cost around £5; courier options may range £7–10.

When we cover return shipping, we’ll send you a returns label. Complete the form by clicking here.

A restocking fee may apply for returns due to customer error or if items are returned in a condition different from what was stated.

Once your return is approved, you have 14 days to send the item. After that, the return is cancelled and no refund will be issued.

When will I be refunded?

We process refunds or replacements within 3–5 working days of receiving your return. If you used a tracked courier, you can confirm when the item was received. If you don’t hear from us within 7 working days, please get in touch.

How should I package my return?

We recommend reusing the original packaging. You must ensure the item is returned in protective packaging. Items returned damaged or without proper care may not qualify for a refund.

Description

USS Enterprise (CV-6), 250N Blue Flight Deck Stain, November 1943. 675mm(W) x 450mm(H) 26 inches x 17 inches(H) The Enterprise was one of three Yorktown-class carriers, the others being the Yorktown (CV-5) and Hornet (CV-8). She was laid down on July 16th 1934, and launched on October 3rd, 1936, and was the seventh ship to that date to be named Enterprise. Nicknamed The Big E, the Enterprise was commissioned in May 1938 and began her initial shakedown cruise sailing to Brazil, and then back north where she patrolled along the eastern seaboard of the United States and the Caribbean, until she was sent for Pacific duty in 1939, and was based in San Diego. In 1941, she was used extensively in the Errol Flynn movie Dive Bomber (released in August o f that year), and around this point was sent to Pearl Harbor. Prior to the December 7th attack on Pearl by the Imperial Japanese Navy, she sailed as part of Task Force 8 (TF 8) to Wake Island in order to deliver Grumman F4F-3 Wildcat's of VMF-211. At the time of the Pearl Harbor attack, the Enterprise was still at sea, her arrival home having been delayed by bad weather. The United States had been alerted to the possibility of an attack at some point by Japanese naval forces so scouting and reconnaissance missions were carried out. Enterprise was involved in such missions and on the morning of December 7th aircraft from VB-6 and VS-6 carried out searches to locate and report any Japanese naval movements. As they were instructed to land at Ford Island near Pearl, they arrived during the attack, with some aircraft being shot down by Japanese aircraft or friendly fire. At the same time, Enterprise was alerted to the presence of a Japanese carrier to the southwest and launched a counterstrike consisting of Grumman F4F Wildcat's, Douglas TBD Devastators and SBD Dauntless's from VF-6, VT-6 and VB-6 respectively. The outcome of the mission was fruitless and the Devastator's and Dauntless's returned to the Enterprise. The Wildcat's were instructed to land at Wickham Field, Oahu and although US forces on the island had been alerted to their approach, adrenalin was still high and three of the fighters and crew were lost to ground fire with a fourth crashing due to exhausted fuel, the pilot managing to bale out. Enterprise returned to Pearl on December 8th to refuel, restock and rearm and she left port the next day along with other ships from Task Force 8. The next day, aircraft of VS-6 from the Enterprise located and sank the Japanese Kaidai-class I-70 submarine in two separate attacks. Enterprise and other ships in TF 8 were then tasked with defence of the Hawaiian Islands group until sailing for the Samoan Islands in January 1942. The following month, TF 8 was sent to the Marshall Islands where it took part in the Kwajalein, Maloelap and Wotje Atoll raids, with a number of Japanese ships, aircraft or facilities being destroyed or damaged. Enterprise then returned back to Pearl Harbor, and was assigned to Task Force 16 (TF 16) in March 1942. In April 1942, TF 16 departed Pearl to escort the USS Hornet (CV-8) westwards to take part in the famous Doolittle (or Tokyo) Raid. Approximately 600 miles from Tokyo, aircraft from Enterprise provided air cover for the group. Hornet launched sixteen North-American B-25B Mitchell medium bombers commanded by Lieutenant Colonel James H. Doolittle. Although the effects of the raid were negligible, with fifteen of the aircraft lost and the remaining B-25 interned in the Soviet Union after crashing north of Vladivostok, it at least gave the United States a needed morale boost and showed that the US was able to strike back at the Japanese mainland. In May 1942, she was sent to provide reinforcement to US ships for the Battle of the Coral Sea. Along with the Hornet, she provided diversionary manoeuvres to disrupt Japanese efforts to take the islands. She again returned to Pearl later in that month, and she put out to sea again two days later, en route to the Midway Islands. The Battle of Midway in June 1942 was to be the Enterprise's next major engagement. On the 4th, dive bombers from Enterprise attacked and badly damaged the Japanese carriers Akagi and Kaga and later the S...�ry...« was attacked and destroyed. Aircraft from the Japanese carrier Hiry...« launched a counter-attack against the Enterprise although she was undamaged. In return, aircraft from the Enterprise and Yorktown attacked and sank the Hiry...«. On June 5th, aircraft from the Enterprise sank the Japanese cruiser Mikuma. Enterprise returned to Pearl on June 13th 1942. The Battle of Midway proved to be a disaster for Japan, with four of her carriers lost, it marked the beginning of Japan's ultimate defeat in the Pacific. In mid-July 1942, after a period of rest and refurbishment, Enterprise set sail for the Solomon Islands to link up with Task Force 61 (TF 61) in order to provide support for the Solomon Islands landings. It was here that she became engaged in the Battle of the Eastern Solomons when a Japanese naval strike force was detected north of Guadalcanal. Enterprise was badly damaged during this engagement suffering three direct hits from Japanese bombs and with 169 of her crew killed or wounded. Her remaining crew managed to return her to Pearl for repair. Repairs in Hawaii took a little over a month and in early October 1942 she set sail for the South Pacific once more, this time carrying the newly assigned VF-10 Grim Reapers flying F4F Wildcat's. From the 25th to 27th October, aircraft from the Enterprise were involved in the Battle of the Santa Cruz Islands, and the carrier was again badly damaged. Despite this, she carried on fighting. The USS Hornet was sunk on October 27th and during the battle, remaining aircraft from that ship were able to land aboard the Enterprise. The loss of the Hornet left the Enterprise as the only remaining US carrier in the Pacific theatre of operations at that time. She managed to reach New Caledonia in late October where repairs were carried out but had to set sail early again for the Solomon Islands to meet a new Japanese offensive and still undergoing repair whilst en route! Following the cessation of the offensive naval operation phase of the Battle of Guadalcanal, Enterprise went back to New Caledonia where her repairs were properly completed. Following this she went to the New Hebrides before leaving for the Solomon Islands, where she took part in the Battle of Rennell Island on January 30th, 1943 when she provided air cover. For the next few months, she provided air cover to US forces in the Solomon Islands area and in May 1943 was awarded the first ever US Presidential Unit citation made to an aircraft carrier. Undergoing major overhaul and improvement beginning in July 1943, she was retired from duty and in November, was again sent into action during the Battle of Makin. This base depicts her after her 1943 refit where she received blue deck stain and large deck numbers. So it is at this point where this brief history of CV-6 must close, but it is not the end. She went on to serve gallantly throughout the remainder of the war before being decommissioned in 1947 and eventually scrapped in 1960. Main aircraft operated for the period (November 1943) given: Grumman TBF-1 Avenger. Aircraft shown is a TBF-1 of VT-10. Douglas SBD Dauntless Grumman F4F Wildcat Grumman F6F Hellcat

Rewards

Rewarding every enthusiast

You can earn and redeem Jadlam Rewards across our entire range of products. Every purchase brings you closer to your next reward.

View Rewards
Jadlam Rewards Card

Delivery

Detailed Delivery Information

UK Economy Delivery

We use Royal Mail Tracked 48 as our main economy delivery service for all parcels. (Items classified as Large Letter by Royal Mail will be sent by Royal Mail 48).

This service aims to deliver within 2-3 working days and is tracked to the delivery point. SMS or email notifications will be sent to you if you have filled in the contact details on your order. This will allow you to view your delivery options prior to delivery and have advanced notice of a delivery day.

We aim to dispatch your order the same day if paid for before 2pm (excluding weekends and UK public holidays). Please note that if your order contains an item with a 1-2 day handling time your item will take longer to dispatch.

Once dispatched you will receive a notification and the item will then be delivered in the next 2-3 working days.

Delivery charges will be automatically calculated at the checkout page.

All product prices quoted are inclusive of VAT.

Please note that we cannot accept orders billed to or addressed to PO Boxes.

UK Express / Next Day Delivery

We will supply your email address and/or mobile number to the courier, they will use this to send you notification emails and SMS to let you know when your parcel will arrive.

*Where our Express/Next Day delivery service has been selected we aim to dispatch your goods from our warehouse in less than 1 working day of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Delivery will normally take 1-2 working days from the moment you place your order.

Please note that Express/Next Day delivery is a trackable service.

Delivery charges will be automatically calculated at the checkout page.

All product prices quoted are inclusive of VAT.

Please note that we can't accept orders billed to or addressed to PO Boxes.

Non-Mainland UK Shipping Information

Applies to: Northern Ireland, Channel Islands, Isle Of Man, Scottish Highlands & Islands, Scilly Isles.

Free on all orders under 5KG.

If your order weighs more than 5KG we will need to ship this via DPD which will incur a delivery charge of £9.99.

Please note this is only on orders over 5KG and most orders will come to less than 5KG.

Orders will be shipped on a 2 Day Service regardless of shipping option selected.

International Delivery

Shipping to Europe currently suspended due to changes with Brexit. More information due soon.

Shipping to Non European Countries

Shipping to Non European destinations is charged based on order value & order weight. In certain cases extra shipping charges may be required.

We aim to dispatch your goods from our warehouse within 2 working days of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Postal delivery will normally take a further 5 working days.

Delivery times and charges vary by country.

Multiple delivery addresses in the same order will result in multiple delivery charges.

When ordering goods from Jadlam Toys & models for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Jadlam Toys & Models, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

All product prices quoted are inclusive of VAT (Value Added Tax). VAT on non EU deliveries cannot be reclaimed.

Important Note on Delivery Times

We do everything we can to meet the delivery times specified in this section. However, occasionally delivery times may be affected by factors beyond the control of Jadlam Racing and therefore cannot be guaranteed.

Returns

Key Information at a Glance

The most important points from our returns policy.

 Return unwanted items within 30 days (unopened).

 We provide free return shipping for any faulty, damaged, or incorrectly sent items.

 All returns must be initiated by completing our official Returns Form for efficient processing.

 Ensure items are returned in 'as new' condition with original packaging to qualify for a full refund.

Can I return my item?

Not Wanted

An unwanted product can be returned for a full refund within 30 days of delivery as long as it’s still in its original, unopened packaging.

In accordance with your rights when you purchase goods online, unwanted items can be returned even if you have opened them for inspection as long as you let us know within 14 calendar days from the day after delivery. You can examine the goods as you would in a shop but to obtain a full refund you must not use them. The goods must be returned in ‘as new’ condition and in their original packaging. The packaging must not be ripped or damaged or we may refuse the return.

Returns and exchanges can only be processed with proof of purchase. Please provide your order number when you return a product.

You will be liable for the cost of returning the goods to us and must ensure that they are returned in protective packaging.

Faulty or Damaged

If you have received a damaged or faulty item from us you can return it for a repair, replacement or refund.

If the item is faulty or damaged we will cover the costs of the return shipping. Please contact us prior to returning so we can arrange a free returns label or resolve the fault you are experiencing.

Please make it clear what the issue is on our returns paperwork, as some minor issues may not be very clear to our returns department.

Some manufacturers prefer to deal with faulty items themselves, so returns may be sent directly to the manufacturer. This helps you get a replacement or repair faster.

Incorrect

An item received incorrectly can be returned for a refund or replacement. Please make it clear on the returns paperwork which action you would like us to take. If you do not complete this section, we will automatically issue a refund.

If the item is incorrect, we will cover the return shipping costs. Please complete a returns request form by clicking here and we will provide a returns shipping label for you.

What is your Returns Period?

You can return an item up to 30 days after the date of delivery.

EXTENDED CHRISTMAS RETURNS (covers all orders placed in November & December 2024) ends 31st January 2025.

How do I cancel my order?

If you choose to cancel an order that you have not yet received, please contact us via phone or email. Have your order number ready for quicker processing. Use "Cancellation Request" in your contact message.

We do our best to cancel orders quickly, but it's possible the order is dispatched before we process your request.

If your order has already shipped, you'll need to return it after receiving it. This will be treated as an unwanted return, and you’ll be responsible for return shipping costs.

What are my cancellation rights?

You may cancel an order from the moment it's placed until 14 days after you receive the goods.

Please contact us by phone or email to request a cancellation.

How do I start a return?

You need to complete our Returns Form. A member of our Returns Department will contact you with full instructions.

How do I return my item?

Please complete our Returns Form. We will contact you with instructions.

If you're arranging your own return, please use a tracked courier service. We cannot be held liable for undelivered returns. Reuse original packaging if possible, or make sure the item is well protected and dry in transit.

Check Royal Mail or parcel services like Parcel2Go for competitive rates.

How much does it cost to return an item?

The cost depends on the return reason:

  • Unwanted item: You cover return shipping costs.
  • Damaged/Faulty item: We cover the return shipping.
  • Incorrect item: We cover the return shipping.

For self-paid returns, we recommend Royal Mail or Parcel2Go. A small tracked parcel via Royal Mail should cost around £5; courier options may range £7–10.

When we cover return shipping, we’ll send you a returns label. Complete the form by clicking here.

A restocking fee may apply for returns due to customer error or if items are returned in a condition different from what was stated.

Once your return is approved, you have 14 days to send the item. After that, the return is cancelled and no refund will be issued.

When will I be refunded?

We process refunds or replacements within 3–5 working days of receiving your return. If you used a tracked courier, you can confirm when the item was received. If you don’t hear from us within 7 working days, please get in touch.

How should I package my return?

We recommend reusing the original packaging. You must ensure the item is returned in protective packaging. Items returned damaged or without proper care may not qualify for a refund.

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