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Kits-World KWB144-513 Southend Airport Display Base 675mm 1:144

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SKU: KWB144-513

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Description

Southend Airport Size 675mm x 675mm Formation and early years Southend Airport can trace its ancestry back to the Great War when it was established by the Royal Flying Corps (RFC) in 1915. It was briefly passed over to the Royal Navy Air Service (RNAS) in the same year with limited flying duties being carried out. In 1916 the airfield passed back to RFC control when it became RFC Rochford and used as a training centre for RFC pilots. It also became an important base from which to launch defensive missions against German Gotha and Zeppelin raids on London. At this time, Nos. 11, 37 and 61 Squadrons RFC were stationed there. Following the Armistice, the airfield was decommissioned and in 1919 it was passed back to arable land. Reopening and the Second World War In 1933, the land was purchased by the Southend On Sea Corporation and in 1935, the site was reopened and was used as a municipal airport serving London. In 1939, it was taken under RAF control and became RAF Rochford, with Supermarine Spitfires, Hawker Hurricanes and Bristol Blenheim's being stationed there, and some of the old infrastructure survives to this day, notably Pickett Hamilton retractable pillboxes, the nearby underground defence control room, an air raid shelter and the remnants of hardstandings. During the war, a number of units were based there; Nos. 37, 54, 65, 121 (Eagle), 222 (Natal), 264, 310 and 313 (Czech), 324, 350 (Belgian), 402, 403 and 411 (Canadian), 453 (Australian) and 603 Squadrons. Post war operations Following the Second World War, the site was renamed Southend Municipal Airport and it was re-established for civilian use, opening in January 1947 with the addition of two runways in 1955 and 1956. It is interesting to note that Channel Airways was formed in June 1946 by Squadron Leader Reginald 'Jack' Jones as an aerial 'joy ride' operation flying a single de Havilland Puss Moth and it became East Anglian Flying Services in August the same year. This was one of the first post-war independent British airlines and initially flew from Herne Bay in Kent before moving to Southend on January 5th 1947 and commencing flying operations later in the year. In March 1947, a flying school was formed at the site. 1948 to 1949 saw the Berlin Blockade and Southend became a maintenance centre for Aviation Traders Ltd servicing six Bond Air Service Handley Page Halton transports that were based at Wunstorf Aerodrome in West Germany and used in the airlift. Following the operation, Air Traders remained at Southend and became part of the airport's maintenance and overhaul service. in 1955, Air Charter Ltd began scheduled vehicle ferry operations on behalf of Channel Air Bridge flying from Southend to Calais Bristol 170 Superfreighters. In 1957 an deal was struck with the Belgian national carrier Sabena to operate a service between Southend and Ostend with three Superfreighters in Sabena colours, as well as a service between Southend and Rotterdam. One of the main functions of the airport was to transport British service personnel to Malta and Cyprus using mainly Douglas DC-4 Skymasters. Following a weather event on Christmas Eve 1958 when flights were diverted from Heathrow and Gatwick to Southend due to heavy fog. Until that time, Southend had been seen as only a secondary destination point for flights that required diversion. The sixties In 1962, East Anglian Flying Services became Channel Air. Rival Southend-based independent airline Tradair was taken over by Channel and became a subsidiary passing it's Vickers Vikings onto the latter. Operating from Southend Channel operated flights to the Channel Islands, Ostend, Paris, and Rotterdam. It also operated a car ferry service from Bristol to Dublin, Jersey, Bilbao and Cork. In 1963, Channel began flights from Southend and Manchester with a single Vickers Viscount and Douglas DC4 that it had also acquired from Tradair. Channel began its first ventures into IT charter flights flying to destinations in the Mediterranean and Ostend, and launched its famous 'Golden Jet' livery, with its fleet resplendently finished in white and silver with with golden tail fins and black trim. With the acquisition of another nine Vickers Viscount 700's acquired from BEA (seven aircraft), Starways (one aircraft) and Bahama Airways (one aircraft), eleven ex-Continental Airlines Viscount 812s and four brand new Hawker Siddeley 748s, Channel expanded its operations further to encompass more destinations. British United Air Ferries (BUAF) was another Essex-based airline operating from Southend and Stansted, and from 1967, headquartered at Southend. Following the merger of Channel Air Bridge and Silver City Airways in 1963, BUAF is famously associated with car ferry flights and operated Bristol Superfreighters on short haul flights to the Channel Islands and northern Europe, with Aviation Traders Carvairs (a DC4 conversion by Aviation Traders) operating on longer haul routes to Switzerland (Geneva and Basle) and Strasbourg. BUAF phased its Superfreighters out in 1967 with the Carvair taking over that types duties able to carry either a combination of (up to) five cars with twenty two passengers or fifty five passengers only. By the mid-1960s, Southend had become a major transport hub but was mainly used for freight and cargo work as at the time, it was not intended to expand the airport to receive the larger jets along the lines of Heathrow and Gatwick. 1970s-2000s During the 1970s, cross channel car ferries and hover services from places such as Dover enabled people to cross the channel with their cars more cheaply, and as international car hire businesses were taking off people rarely needed to fly to a destination taking their car with them. As such, the Carvairs were withdrawn from servicing Southend went into a period of routine services albeit quite stable, and as passenger numbers had declined somewhat, Southend became more of a maintenance hub. This lasted until the 1990s when Southend was sold to Regional Airports Ltd and run by that organisation as London Southend Airport. In 2008 the famous Stobart Group bought the site for just £21 million. Stobart Air injected a massive £150 million into improving, and adding to, the facilities at Southend including a railway hub, new control tower, shopping and hospitality and an enlarged terminal. in 2011, Irish airline Aer Arann began operations from Southend to Galway and Waterford, and in the same year low cost British airline EasyJet announced that it would begin flights from with services commencing in 2012 with three Airbus A319s based at Southend. Destinations included Alicante, Amsterdam, Barcelona, Belfast, Faro, M�ilaga, Jersey, Palma de Mallorca and Ibiza. As of the time of writing, EasyJet operates Airbus A319-100, A320-200, A320neo and A321neo, although as with most airlines the COVID-19 pandemic impacted their business. 2010 onwards Expansion and improvement of Southend continued throughout the 2010s, with a new terminal built in 2011 and opened in 2012 for the Summer Olympic Games. Stobart Air also injected more investment into the refurbishing the original terminal building to become a lounge for executive and business customers, and the runway was also extended. In 2014, regional airline Flybe began flights on six routes and although these were scaled back in 2015, but by 2017 Flybe had increased its flights and destinations once more to twelve European destinations and numerous weekly domestic flights to Manchester and Glasgow, along with Dublin. Air Malta began operations from Southend to Cagliari, Catania and Malta in 2018, with the former two destinations being withdrawn a year later. Flybe added Newquay to its list of domestic destinations the same year. Also in 2018, Ryanair also began flights to a number of destinations operating three of its aircraft based at Southend. In May 2019, Scottish regional airline Loganair began operations between Southend and Glasgow, Aberdeen and Stornoway, and in July of the same year, added Carlisle and Derry when those services were diverted from Stansted. The pandemic strikes The COVID-19 pandemic bought about a period of severe disruption and change to Southend. In 2020 Norwegian regional airline Widerøe would transfer its Kristiansand route from Stansted in the early summer, but this was delayed until October. Similarly Loganair suspended its Aberdeen and Carlisle services. Low cost Hungarian carrier Wizz Air cut Southend from two of its routes; Southend-Sibiu and Southend-Vilnius. These were followed by a further cut, Southend-Bucharest. In August 2020, EasyJet decided to suspend its operations for Southend with Ryanair following suit in October 2021. In December 2021 EasyJet announced that they would be reviewing their decision with a view to returning to Southend albeit in a limited capacity. With the gradual easing of COVID restriction, passenger numbers are starting to rise again, so it is hoped that Southend will once again become an important hub for travel and cargo operations. The base itself It will be noted from the schematic diagram that there are items that will need to be added to the base. The main one is the glazed walkway which runs along the flight line. Aerial measurements are given for this, but it will be down to the modeller to research the building and how to construct it. This area can, of course, be trimmed off. The other item is a multiple point floodlight which stands at the adjacent parking are (the position is noted on the schematic). This again would have to be constructed using photographs to determine the height.

Rewarding every enthusiast

You can earn and redeem Jadlam Rewards across our entire range of products. Every purchase brings you closer to your next reward.

View Rewards
Jadlam Rewards Card

Detailed Delivery Information

UK Economy Delivery

We use Royal Mail Tracked 48 as our main economy delivery service for all parcels. (Items classified as Large Letter by Royal Mail will be sent by Royal Mail 48).

This service aims to deliver within 2-3 working days and is tracked to the delivery point. SMS or email notifications will be sent to you if you have filled in the contact details on your order. This will allow you to view your delivery options prior to delivery and have advanced notice of a delivery day.

We aim to dispatch your order the same day if paid for before 2pm (excluding weekends and UK public holidays). Please note that if your order contains an item with a 1-2 day handling time your item will take longer to dispatch.

Once dispatched you will receive a notification and the item will then be delivered in the next 2-3 working days.

Delivery charges will be automatically calculated at the checkout page.

All product prices quoted are inclusive of VAT.

Please note that we cannot accept orders billed to or addressed to PO Boxes.

UK Express / Next Day Delivery

We will supply your email address and/or mobile number to the courier, they will use this to send you notification emails and SMS to let you know when your parcel will arrive.

*Where our Express/Next Day delivery service has been selected we aim to dispatch your goods from our warehouse in less than 1 working day of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Delivery will normally take 1-2 working days from the moment you place your order.

Please note that Express/Next Day delivery is a trackable service.

Delivery charges will be automatically calculated at the checkout page.

All product prices quoted are inclusive of VAT.

Please note that we can't accept orders billed to or addressed to PO Boxes.

Non-Mainland UK Shipping Information

Applies to: Northern Ireland, Channel Islands, Isle Of Man, Scottish Highlands & Islands, Scilly Isles.

Free on all orders under 5KG.

If your order weighs more than 5KG we will need to ship this via DPD which will incur a delivery charge of £9.99.

Please note this is only on orders over 5KG and most orders will come to less than 5KG.

Orders will be shipped on a 2 Day Service regardless of shipping option selected.

International Delivery

Shipping to Europe currently suspended due to changes with Brexit. More information due soon.

Shipping to Non European Countries

Shipping to Non European destinations is charged based on order value & order weight. In certain cases extra shipping charges may be required.

We aim to dispatch your goods from our warehouse within 2 working days of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Postal delivery will normally take a further 5 working days.

Delivery times and charges vary by country.

Multiple delivery addresses in the same order will result in multiple delivery charges.

When ordering goods from Jadlam Toys & models for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Jadlam Toys & Models, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

All product prices quoted are inclusive of VAT (Value Added Tax). VAT on non EU deliveries cannot be reclaimed.

Important Note on Delivery Times

We do everything we can to meet the delivery times specified in this section. However, occasionally delivery times may be affected by factors beyond the control of Jadlam Racing and therefore cannot be guaranteed.

Key Information at a Glance

The most important points from our returns policy.

 Return unwanted items within 30 days (unopened).

 We provide free return shipping for any faulty, damaged, or incorrectly sent items.

 All returns must be initiated by completing our official Returns Form for efficient processing.

 Ensure items are returned in 'as new' condition with original packaging to qualify for a full refund.

Can I return my item?

Not Wanted

An unwanted product can be returned for a full refund within 30 days of delivery as long as it’s still in its original, unopened packaging.

In accordance with your rights when you purchase goods online, unwanted items can be returned even if you have opened them for inspection as long as you let us know within 14 calendar days from the day after delivery. You can examine the goods as you would in a shop but to obtain a full refund you must not use them. The goods must be returned in ‘as new’ condition and in their original packaging. The packaging must not be ripped or damaged or we may refuse the return.

Returns and exchanges can only be processed with proof of purchase. Please provide your order number when you return a product.

You will be liable for the cost of returning the goods to us and must ensure that they are returned in protective packaging.

Faulty or Damaged

If you have received a damaged or faulty item from us you can return it for a repair, replacement or refund.

If the item is faulty or damaged we will cover the costs of the return shipping. Please contact us prior to returning so we can arrange a free returns label or resolve the fault you are experiencing.

Please make it clear what the issue is on our returns paperwork, as some minor issues may not be very clear to our returns department.

Some manufacturers prefer to deal with faulty items themselves, so returns may be sent directly to the manufacturer. This helps you get a replacement or repair faster.

Incorrect

An item received incorrectly can be returned for a refund or replacement. Please make it clear on the returns paperwork which action you would like us to take. If you do not complete this section, we will automatically issue a refund.

If the item is incorrect, we will cover the return shipping costs. Please complete a returns request form by clicking here and we will provide a returns shipping label for you.

What is your Returns Period?

You can return an item up to 30 days after the date of delivery.

EXTENDED CHRISTMAS RETURNS (covers all orders placed in November & December 2024) ends 31st January 2025.

How do I cancel my order?

If you choose to cancel an order that you have not yet received, please contact us via phone or email. Have your order number ready for quicker processing. Use "Cancellation Request" in your contact message.

We do our best to cancel orders quickly, but it's possible the order is dispatched before we process your request.

If your order has already shipped, you'll need to return it after receiving it. This will be treated as an unwanted return, and you’ll be responsible for return shipping costs.

What are my cancellation rights?

You may cancel an order from the moment it's placed until 14 days after you receive the goods.

Please contact us by phone or email to request a cancellation.

How do I start a return?

You need to complete our Returns Form. A member of our Returns Department will contact you with full instructions.

How do I return my item?

Please complete our Returns Form. We will contact you with instructions.

If you're arranging your own return, please use a tracked courier service. We cannot be held liable for undelivered returns. Reuse original packaging if possible, or make sure the item is well protected and dry in transit.

Check Royal Mail or parcel services like Parcel2Go for competitive rates.

How much does it cost to return an item?

The cost depends on the return reason:

  • Unwanted item: You cover return shipping costs.
  • Damaged/Faulty item: We cover the return shipping.
  • Incorrect item: We cover the return shipping.

For self-paid returns, we recommend Royal Mail or Parcel2Go. A small tracked parcel via Royal Mail should cost around £5; courier options may range £7–10.

When we cover return shipping, we’ll send you a returns label. Complete the form by clicking here.

A restocking fee may apply for returns due to customer error or if items are returned in a condition different from what was stated.

Once your return is approved, you have 14 days to send the item. After that, the return is cancelled and no refund will be issued.

When will I be refunded?

We process refunds or replacements within 3–5 working days of receiving your return. If you used a tracked courier, you can confirm when the item was received. If you don’t hear from us within 7 working days, please get in touch.

How should I package my return?

We recommend reusing the original packaging. You must ensure the item is returned in protective packaging. Items returned damaged or without proper care may not qualify for a refund.

Description

Southend Airport Size 675mm x 675mm Formation and early years Southend Airport can trace its ancestry back to the Great War when it was established by the Royal Flying Corps (RFC) in 1915. It was briefly passed over to the Royal Navy Air Service (RNAS) in the same year with limited flying duties being carried out. In 1916 the airfield passed back to RFC control when it became RFC Rochford and used as a training centre for RFC pilots. It also became an important base from which to launch defensive missions against German Gotha and Zeppelin raids on London. At this time, Nos. 11, 37 and 61 Squadrons RFC were stationed there. Following the Armistice, the airfield was decommissioned and in 1919 it was passed back to arable land. Reopening and the Second World War In 1933, the land was purchased by the Southend On Sea Corporation and in 1935, the site was reopened and was used as a municipal airport serving London. In 1939, it was taken under RAF control and became RAF Rochford, with Supermarine Spitfires, Hawker Hurricanes and Bristol Blenheim's being stationed there, and some of the old infrastructure survives to this day, notably Pickett Hamilton retractable pillboxes, the nearby underground defence control room, an air raid shelter and the remnants of hardstandings. During the war, a number of units were based there; Nos. 37, 54, 65, 121 (Eagle), 222 (Natal), 264, 310 and 313 (Czech), 324, 350 (Belgian), 402, 403 and 411 (Canadian), 453 (Australian) and 603 Squadrons. Post war operations Following the Second World War, the site was renamed Southend Municipal Airport and it was re-established for civilian use, opening in January 1947 with the addition of two runways in 1955 and 1956. It is interesting to note that Channel Airways was formed in June 1946 by Squadron Leader Reginald 'Jack' Jones as an aerial 'joy ride' operation flying a single de Havilland Puss Moth and it became East Anglian Flying Services in August the same year. This was one of the first post-war independent British airlines and initially flew from Herne Bay in Kent before moving to Southend on January 5th 1947 and commencing flying operations later in the year. In March 1947, a flying school was formed at the site. 1948 to 1949 saw the Berlin Blockade and Southend became a maintenance centre for Aviation Traders Ltd servicing six Bond Air Service Handley Page Halton transports that were based at Wunstorf Aerodrome in West Germany and used in the airlift. Following the operation, Air Traders remained at Southend and became part of the airport's maintenance and overhaul service. in 1955, Air Charter Ltd began scheduled vehicle ferry operations on behalf of Channel Air Bridge flying from Southend to Calais Bristol 170 Superfreighters. In 1957 an deal was struck with the Belgian national carrier Sabena to operate a service between Southend and Ostend with three Superfreighters in Sabena colours, as well as a service between Southend and Rotterdam. One of the main functions of the airport was to transport British service personnel to Malta and Cyprus using mainly Douglas DC-4 Skymasters. Following a weather event on Christmas Eve 1958 when flights were diverted from Heathrow and Gatwick to Southend due to heavy fog. Until that time, Southend had been seen as only a secondary destination point for flights that required diversion. The sixties In 1962, East Anglian Flying Services became Channel Air. Rival Southend-based independent airline Tradair was taken over by Channel and became a subsidiary passing it's Vickers Vikings onto the latter. Operating from Southend Channel operated flights to the Channel Islands, Ostend, Paris, and Rotterdam. It also operated a car ferry service from Bristol to Dublin, Jersey, Bilbao and Cork. In 1963, Channel began flights from Southend and Manchester with a single Vickers Viscount and Douglas DC4 that it had also acquired from Tradair. Channel began its first ventures into IT charter flights flying to destinations in the Mediterranean and Ostend, and launched its famous 'Golden Jet' livery, with its fleet resplendently finished in white and silver with with golden tail fins and black trim. With the acquisition of another nine Vickers Viscount 700's acquired from BEA (seven aircraft), Starways (one aircraft) and Bahama Airways (one aircraft), eleven ex-Continental Airlines Viscount 812s and four brand new Hawker Siddeley 748s, Channel expanded its operations further to encompass more destinations. British United Air Ferries (BUAF) was another Essex-based airline operating from Southend and Stansted, and from 1967, headquartered at Southend. Following the merger of Channel Air Bridge and Silver City Airways in 1963, BUAF is famously associated with car ferry flights and operated Bristol Superfreighters on short haul flights to the Channel Islands and northern Europe, with Aviation Traders Carvairs (a DC4 conversion by Aviation Traders) operating on longer haul routes to Switzerland (Geneva and Basle) and Strasbourg. BUAF phased its Superfreighters out in 1967 with the Carvair taking over that types duties able to carry either a combination of (up to) five cars with twenty two passengers or fifty five passengers only. By the mid-1960s, Southend had become a major transport hub but was mainly used for freight and cargo work as at the time, it was not intended to expand the airport to receive the larger jets along the lines of Heathrow and Gatwick. 1970s-2000s During the 1970s, cross channel car ferries and hover services from places such as Dover enabled people to cross the channel with their cars more cheaply, and as international car hire businesses were taking off people rarely needed to fly to a destination taking their car with them. As such, the Carvairs were withdrawn from servicing Southend went into a period of routine services albeit quite stable, and as passenger numbers had declined somewhat, Southend became more of a maintenance hub. This lasted until the 1990s when Southend was sold to Regional Airports Ltd and run by that organisation as London Southend Airport. In 2008 the famous Stobart Group bought the site for just £21 million. Stobart Air injected a massive £150 million into improving, and adding to, the facilities at Southend including a railway hub, new control tower, shopping and hospitality and an enlarged terminal. in 2011, Irish airline Aer Arann began operations from Southend to Galway and Waterford, and in the same year low cost British airline EasyJet announced that it would begin flights from with services commencing in 2012 with three Airbus A319s based at Southend. Destinations included Alicante, Amsterdam, Barcelona, Belfast, Faro, M�ilaga, Jersey, Palma de Mallorca and Ibiza. As of the time of writing, EasyJet operates Airbus A319-100, A320-200, A320neo and A321neo, although as with most airlines the COVID-19 pandemic impacted their business. 2010 onwards Expansion and improvement of Southend continued throughout the 2010s, with a new terminal built in 2011 and opened in 2012 for the Summer Olympic Games. Stobart Air also injected more investment into the refurbishing the original terminal building to become a lounge for executive and business customers, and the runway was also extended. In 2014, regional airline Flybe began flights on six routes and although these were scaled back in 2015, but by 2017 Flybe had increased its flights and destinations once more to twelve European destinations and numerous weekly domestic flights to Manchester and Glasgow, along with Dublin. Air Malta began operations from Southend to Cagliari, Catania and Malta in 2018, with the former two destinations being withdrawn a year later. Flybe added Newquay to its list of domestic destinations the same year. Also in 2018, Ryanair also began flights to a number of destinations operating three of its aircraft based at Southend. In May 2019, Scottish regional airline Loganair began operations between Southend and Glasgow, Aberdeen and Stornoway, and in July of the same year, added Carlisle and Derry when those services were diverted from Stansted. The pandemic strikes The COVID-19 pandemic bought about a period of severe disruption and change to Southend. In 2020 Norwegian regional airline Widerøe would transfer its Kristiansand route from Stansted in the early summer, but this was delayed until October. Similarly Loganair suspended its Aberdeen and Carlisle services. Low cost Hungarian carrier Wizz Air cut Southend from two of its routes; Southend-Sibiu and Southend-Vilnius. These were followed by a further cut, Southend-Bucharest. In August 2020, EasyJet decided to suspend its operations for Southend with Ryanair following suit in October 2021. In December 2021 EasyJet announced that they would be reviewing their decision with a view to returning to Southend albeit in a limited capacity. With the gradual easing of COVID restriction, passenger numbers are starting to rise again, so it is hoped that Southend will once again become an important hub for travel and cargo operations. The base itself It will be noted from the schematic diagram that there are items that will need to be added to the base. The main one is the glazed walkway which runs along the flight line. Aerial measurements are given for this, but it will be down to the modeller to research the building and how to construct it. This area can, of course, be trimmed off. The other item is a multiple point floodlight which stands at the adjacent parking are (the position is noted on the schematic). This again would have to be constructed using photographs to determine the height.

Rewards

Rewarding every enthusiast

You can earn and redeem Jadlam Rewards across our entire range of products. Every purchase brings you closer to your next reward.

View Rewards
Jadlam Rewards Card

Delivery

Detailed Delivery Information

UK Economy Delivery

We use Royal Mail Tracked 48 as our main economy delivery service for all parcels. (Items classified as Large Letter by Royal Mail will be sent by Royal Mail 48).

This service aims to deliver within 2-3 working days and is tracked to the delivery point. SMS or email notifications will be sent to you if you have filled in the contact details on your order. This will allow you to view your delivery options prior to delivery and have advanced notice of a delivery day.

We aim to dispatch your order the same day if paid for before 2pm (excluding weekends and UK public holidays). Please note that if your order contains an item with a 1-2 day handling time your item will take longer to dispatch.

Once dispatched you will receive a notification and the item will then be delivered in the next 2-3 working days.

Delivery charges will be automatically calculated at the checkout page.

All product prices quoted are inclusive of VAT.

Please note that we cannot accept orders billed to or addressed to PO Boxes.

UK Express / Next Day Delivery

We will supply your email address and/or mobile number to the courier, they will use this to send you notification emails and SMS to let you know when your parcel will arrive.

*Where our Express/Next Day delivery service has been selected we aim to dispatch your goods from our warehouse in less than 1 working day of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Delivery will normally take 1-2 working days from the moment you place your order.

Please note that Express/Next Day delivery is a trackable service.

Delivery charges will be automatically calculated at the checkout page.

All product prices quoted are inclusive of VAT.

Please note that we can't accept orders billed to or addressed to PO Boxes.

Non-Mainland UK Shipping Information

Applies to: Northern Ireland, Channel Islands, Isle Of Man, Scottish Highlands & Islands, Scilly Isles.

Free on all orders under 5KG.

If your order weighs more than 5KG we will need to ship this via DPD which will incur a delivery charge of £9.99.

Please note this is only on orders over 5KG and most orders will come to less than 5KG.

Orders will be shipped on a 2 Day Service regardless of shipping option selected.

International Delivery

Shipping to Europe currently suspended due to changes with Brexit. More information due soon.

Shipping to Non European Countries

Shipping to Non European destinations is charged based on order value & order weight. In certain cases extra shipping charges may be required.

We aim to dispatch your goods from our warehouse within 2 working days of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Postal delivery will normally take a further 5 working days.

Delivery times and charges vary by country.

Multiple delivery addresses in the same order will result in multiple delivery charges.

When ordering goods from Jadlam Toys & models for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Jadlam Toys & Models, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

All product prices quoted are inclusive of VAT (Value Added Tax). VAT on non EU deliveries cannot be reclaimed.

Important Note on Delivery Times

We do everything we can to meet the delivery times specified in this section. However, occasionally delivery times may be affected by factors beyond the control of Jadlam Racing and therefore cannot be guaranteed.

Returns

Key Information at a Glance

The most important points from our returns policy.

 Return unwanted items within 30 days (unopened).

 We provide free return shipping for any faulty, damaged, or incorrectly sent items.

 All returns must be initiated by completing our official Returns Form for efficient processing.

 Ensure items are returned in 'as new' condition with original packaging to qualify for a full refund.

Can I return my item?

Not Wanted

An unwanted product can be returned for a full refund within 30 days of delivery as long as it’s still in its original, unopened packaging.

In accordance with your rights when you purchase goods online, unwanted items can be returned even if you have opened them for inspection as long as you let us know within 14 calendar days from the day after delivery. You can examine the goods as you would in a shop but to obtain a full refund you must not use them. The goods must be returned in ‘as new’ condition and in their original packaging. The packaging must not be ripped or damaged or we may refuse the return.

Returns and exchanges can only be processed with proof of purchase. Please provide your order number when you return a product.

You will be liable for the cost of returning the goods to us and must ensure that they are returned in protective packaging.

Faulty or Damaged

If you have received a damaged or faulty item from us you can return it for a repair, replacement or refund.

If the item is faulty or damaged we will cover the costs of the return shipping. Please contact us prior to returning so we can arrange a free returns label or resolve the fault you are experiencing.

Please make it clear what the issue is on our returns paperwork, as some minor issues may not be very clear to our returns department.

Some manufacturers prefer to deal with faulty items themselves, so returns may be sent directly to the manufacturer. This helps you get a replacement or repair faster.

Incorrect

An item received incorrectly can be returned for a refund or replacement. Please make it clear on the returns paperwork which action you would like us to take. If you do not complete this section, we will automatically issue a refund.

If the item is incorrect, we will cover the return shipping costs. Please complete a returns request form by clicking here and we will provide a returns shipping label for you.

What is your Returns Period?

You can return an item up to 30 days after the date of delivery.

EXTENDED CHRISTMAS RETURNS (covers all orders placed in November & December 2024) ends 31st January 2025.

How do I cancel my order?

If you choose to cancel an order that you have not yet received, please contact us via phone or email. Have your order number ready for quicker processing. Use "Cancellation Request" in your contact message.

We do our best to cancel orders quickly, but it's possible the order is dispatched before we process your request.

If your order has already shipped, you'll need to return it after receiving it. This will be treated as an unwanted return, and you’ll be responsible for return shipping costs.

What are my cancellation rights?

You may cancel an order from the moment it's placed until 14 days after you receive the goods.

Please contact us by phone or email to request a cancellation.

How do I start a return?

You need to complete our Returns Form. A member of our Returns Department will contact you with full instructions.

How do I return my item?

Please complete our Returns Form. We will contact you with instructions.

If you're arranging your own return, please use a tracked courier service. We cannot be held liable for undelivered returns. Reuse original packaging if possible, or make sure the item is well protected and dry in transit.

Check Royal Mail or parcel services like Parcel2Go for competitive rates.

How much does it cost to return an item?

The cost depends on the return reason:

  • Unwanted item: You cover return shipping costs.
  • Damaged/Faulty item: We cover the return shipping.
  • Incorrect item: We cover the return shipping.

For self-paid returns, we recommend Royal Mail or Parcel2Go. A small tracked parcel via Royal Mail should cost around £5; courier options may range £7–10.

When we cover return shipping, we’ll send you a returns label. Complete the form by clicking here.

A restocking fee may apply for returns due to customer error or if items are returned in a condition different from what was stated.

Once your return is approved, you have 14 days to send the item. After that, the return is cancelled and no refund will be issued.

When will I be refunded?

We process refunds or replacements within 3–5 working days of receiving your return. If you used a tracked courier, you can confirm when the item was received. If you don’t hear from us within 7 working days, please get in touch.

How should I package my return?

We recommend reusing the original packaging. You must ensure the item is returned in protective packaging. Items returned damaged or without proper care may not qualify for a refund.

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Your Hobby, Our Passion

We're a family-owned business passionate about inspiring play and creativity for everyone, from hobbyists to young builders. Our team is here to help you find the perfect toys, models, and RC vehicles. Let’s create special memories together!

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