
Description
Rewarding every enthusiast
You can earn and redeem Jadlam Rewards across our entire range of products. Every purchase brings you closer to your next reward.
View Rewards
Detailed Delivery Information
We use Royal Mail Tracked 48 as our main economy delivery service for all parcels. (Items classified as Large Letter by Royal Mail will be sent by Royal Mail 48).
This service aims to deliver within 2-3 working days and is tracked to the delivery point. SMS or email notifications will be sent to you if you have filled in the contact details on your order. This will allow you to view your delivery options prior to delivery and have advanced notice of a delivery day.
We aim to dispatch your order the same day if paid for before 2pm (excluding weekends and UK public holidays). Please note that if your order contains an item with a 1-2 day handling time your item will take longer to dispatch.
Once dispatched you will receive a notification and the item will then be delivered in the next 2-3 working days.
Delivery charges will be automatically calculated at the checkout page.
All product prices quoted are inclusive of VAT.
Please note that we cannot accept orders billed to or addressed to PO Boxes.
We will supply your email address and/or mobile number to the courier, they will use this to send you notification emails and SMS to let you know when your parcel will arrive.
*Where our Express/Next Day delivery service has been selected we aim to dispatch your goods from our warehouse in less than 1 working day of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Delivery will normally take 1-2 working days from the moment you place your order.
Please note that Express/Next Day delivery is a trackable service.
Delivery charges will be automatically calculated at the checkout page.
All product prices quoted are inclusive of VAT.
Please note that we can't accept orders billed to or addressed to PO Boxes.
Applies to: Northern Ireland, Channel Islands, Isle Of Man, Scottish Highlands & Islands, Scilly Isles.
Free on all orders under 5KG.
If your order weighs more than 5KG we will need to ship this via DPD which will incur a delivery charge of £9.99.
Please note this is only on orders over 5KG and most orders will come to less than 5KG.
Orders will be shipped on a 2 Day Service regardless of shipping option selected.
Shipping to Europe currently suspended due to changes with Brexit. More information due soon.
Shipping to Non European destinations is charged based on order value & order weight. In certain cases extra shipping charges may be required.
We aim to dispatch your goods from our warehouse within 2 working days of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Postal delivery will normally take a further 5 working days.
Delivery times and charges vary by country.
Multiple delivery addresses in the same order will result in multiple delivery charges.
When ordering goods from Jadlam Toys & models for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Jadlam Toys & Models, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.
All product prices quoted are inclusive of VAT (Value Added Tax). VAT on non EU deliveries cannot be reclaimed.
Important Note on Delivery Times
We do everything we can to meet the delivery times specified in this section. However, occasionally delivery times may be affected by factors beyond the control of Jadlam Racing and therefore cannot be guaranteed.
Key Information at a Glance
Return unwanted items within 30 days (unopened).
We provide free return shipping for any faulty, damaged, or incorrectly sent items.
All returns must be initiated by completing our official Returns Form for efficient processing.
Ensure items are returned in 'as new' condition with original packaging to qualify for a full refund.
Can I return my item?
Not Wanted
An unwanted product can be returned for a full refund within 30 days of delivery as long as it’s still in its original, unopened packaging.
In accordance with your rights when you purchase goods online, unwanted items can be returned even if you have opened them for inspection as long as you let us know within 14 calendar days from the day after delivery. You can examine the goods as you would in a shop but to obtain a full refund you must not use them. The goods must be returned in ‘as new’ condition and in their original packaging. The packaging must not be ripped or damaged or we may refuse the return.
Returns and exchanges can only be processed with proof of purchase. Please provide your order number when you return a product.
You will be liable for the cost of returning the goods to us and must ensure that they are returned in protective packaging.
Faulty or Damaged
If you have received a damaged or faulty item from us you can return it for a repair, replacement or refund.
If the item is faulty or damaged we will cover the costs of the return shipping. Please contact us prior to returning so we can arrange a free returns label or resolve the fault you are experiencing.
Please make it clear what the issue is on our returns paperwork, as some minor issues may not be very clear to our returns department.
Some manufacturers prefer to deal with faulty items themselves, so returns may be sent directly to the manufacturer. This helps you get a replacement or repair faster.
Incorrect
An item received incorrectly can be returned for a refund or replacement. Please make it clear on the returns paperwork which action you would like us to take. If you do not complete this section, we will automatically issue a refund.
If the item is incorrect, we will cover the return shipping costs. Please complete a returns request form by clicking here and we will provide a returns shipping label for you.
What is your Returns Period?
You can return an item up to 30 days after the date of delivery.
EXTENDED CHRISTMAS RETURNS (covers all orders placed in November & December 2024) ends 31st January 2025.
How do I cancel my order?
If you choose to cancel an order that you have not yet received, please contact us via phone or email. Have your order number ready for quicker processing. Use "Cancellation Request" in your contact message.
We do our best to cancel orders quickly, but it's possible the order is dispatched before we process your request.
If your order has already shipped, you'll need to return it after receiving it. This will be treated as an unwanted return, and you’ll be responsible for return shipping costs.
What are my cancellation rights?
You may cancel an order from the moment it's placed until 14 days after you receive the goods.
Please contact us by phone or email to request a cancellation.
How do I start a return?
You need to complete our Returns Form. A member of our Returns Department will contact you with full instructions.
How do I return my item?
Please complete our Returns Form. We will contact you with instructions.
If you're arranging your own return, please use a tracked courier service. We cannot be held liable for undelivered returns. Reuse original packaging if possible, or make sure the item is well protected and dry in transit.
Check Royal Mail or parcel services like Parcel2Go for competitive rates.
How much does it cost to return an item?
The cost depends on the return reason:
- Unwanted item: You cover return shipping costs.
- Damaged/Faulty item: We cover the return shipping.
- Incorrect item: We cover the return shipping.
For self-paid returns, we recommend Royal Mail or Parcel2Go. A small tracked parcel via Royal Mail should cost around £5; courier options may range £7–10.
When we cover return shipping, we’ll send you a returns label. Complete the form by clicking here.
A restocking fee may apply for returns due to customer error or if items are returned in a condition different from what was stated.
Once your return is approved, you have 14 days to send the item. After that, the return is cancelled and no refund will be issued.
When will I be refunded?
We process refunds or replacements within 3–5 working days of receiving your return. If you used a tracked courier, you can confirm when the item was received. If you don’t hear from us within 7 working days, please get in touch.
How should I package my return?
We recommend reusing the original packaging. You must ensure the item is returned in protective packaging. Items returned damaged or without proper care may not qualify for a refund.
Complete Your Kit Recommended
Description
A 368-page hardback, this is the essential book for any fan of Warhammer 40,000 – everything you need to know to collect, build, paint and play with Citadel miniatures.
It starts with an overview of the Warhammer 40,000 hobby, covering the four areas of Collect, Built, Paint and Play, including descriptions of open, matched, and narrative play.
Dark Imperium
In the first of the book’s huge lore sections, you can read all about the state of the galaxy after the Cicatrix Maledictum – the Great Rift – tore open across the galaxy, dividing the Imperium in two. Humanity faces its greatest challenge in more than ten millennia as the forces of Chaos run rampant across the reeling Imperium even as alien warlords seek to take advantage of the untold devastation wrought upon the Emperor’s realm.
A gatefold also includes an ornate depiction of the planets and the Sol System, as well as a map of the entire galaxy, calling out key war zones so you can see where the action hot spots are currently situated. Dark Imperium continues by covering in brief the Imperium’s military wings, its bureaucratic institutions and even its other, more clandestine organisations…
As you read on, you’ll learn more about the constant flux of the Imperium’s borders and gain insight into the Imperial Creed’s attitude towards abhumans, psykers and, worst of all, mutants and heretics!
Lastly, Dark Imperium provides a brief overview of the four Dark Gods of Chaos – including their immortal daemonic legions, sycophantic followers and dread mortal champions – as an ever-present threat to the Imperium.
The Saga Imperialis
Upon delving into the next part of the lore, you’ll enjoy a high-level overview of the history of Mankind, from its very beginnings, through the early Ages of Terra and Technology, the Ages of Strife and Darkness, all the way up to the Age of the Imperium in the aftermath of the Horus Heresy. It continues to reveal the events of the Age of the Dark Imperium and the Gathering Storm in the time before the Great Rift tore open – and the Age of Witches that followed during the Psychic Awakening. Finally, it lays the foundations of the Indomitus Crusade, following the reborn Primarch Roboute Guilliman’s visitation with his father, the Emperor, on Holy Terra.
As you continue, you’ll glean insights into the Imperium’s stance against the Alien – covering the Orks, the T’au Empire, the Aeldari, the Necrons and the extragalactic Tyranids – the Daemon and the Heretic.
Bringing this section to a close are four short pieces of fiction, which bring the grim reality of the Era Indomitus to life in incredible detail.
The Warriors of the Emperor, The Lost and The Damned and Xenos Invaders
These sections cover every faction in Warhammer 40,000 and will offer you an in-depth understanding of each one, the threat they pose and their place in the galaxy. There is also a stunning miniatures showcase for each faction, depicting them as they would appear in battle and with narrative descriptions.
The Rules
The first section of the core rules covers the basic rules of the game, and takes you through the rules that apply to the seven phases of the game: the Command phase, Movement phase, Psychic phase, Shooting phase, Charge phase, Combat phase and Morale phase.
Additional rules also cover:
– Playing missions and the process of building an army in readiness, using either Power Rating or points values
– Battle-forged and Unbound armies, as well Command points that Battle-forged Armies can utilise
– Battlefield Roles and 11 types of Detachment that can be included in your armies
– Seven Core Stratagems that are universal and available to every army in Warhammer 40,000
– Strategic Reserves – the option to hold back units during deployment and even send them to outflank the enemy line
– Actions – such as planting explosives, hacking into a databank, or performing a ritual – and how they can be performed (and in some cases, prevented)
– Rules for terrain features, such as Hills, Obstacles, Area Terrain and Buildings, including traits the terrain might have and its impact on the battlefield
– Hints and tips for setting up a suitable battlefield, in terms of density and type of terrain, type of terrain, and ensuring that neither side of the battlefield is preferential to the other
Open Play
Let your imagination run wild, as open play caters for reenacting every kind of narrative storyline or tactical challenge you can think of, without restrictions. This section centres around the Open Hostility Mission Pack – a 12-step guide to setting up and playing an open play game through to a conclusion and determining a victor. Includes the following:
– Guidance on mustering armies, determining missions, creating the battlefield and a host of other key points to playing a game
– Three bespoke open play missions
Matched Play
Designed to put both players on an equal footing, matched play offers both players an even chance of victory, leaving it to your own mastery of army selection and tactics to earn you the advantage in battle. This section features an Eternal War Mission Pack – a 16-step guide to setting up and playing a matched play game through to a conclusion and determining a victor. Includes the following:
– Guidance on selecting battle size, mustering armies, determining missions, creating the battlefield, selecting Secondary Objectives and a host of other key points to playing a game
– 18 bespoke matched play missions, each specifically designed around the size of the game being played: three for Combat Patrol, six for Incursion, six for Strike Force, three for Onslaught
– Secondary Objectives, featuring a list of 17 different Secondary Objectives that players can choose from, split over five separate categories
Narrative Play
Crusade is a new way to play games of Warhammer 40,000. It allows you to take a collection of miniatures and, taking them on a Crusade, level up your units over any number of games, against any number of opponents, forging your own narrative for your miniatures collection as they engage with their enemies on the battlefields of the 41st Millenium. Over your Crusade games, will you be able to grow your army, gain experience and skills, and modify your weaponry. Though you may start off with a small band of inexperienced warriors, you can create an elite fighting force that is renowned and feared across the galaxy!
Includes the following:
– How to gather a Crusade force, and how it gains experience and levels up over its series of games
– A balancing mechanic to allow for any two Crusade forces, from the greenest band of soldiers to the most legendary squad of battle brothers to be able to play an evenly matched game of Warhammer 40,000
– Blank, photocopiable Crusade Cards and Order of Battle sheet for keeping track of your forces.
– Four tables of Battle Honours – Battle Traits, Weapon Enhancements, Psychic Fortitudes and Crusade Relics – each offering different in-game bonuses and effects that the unit has earned through numerous hard-fought battles
– A Battle Scars table for those units who fail to emerge from their battles unscathed…
– Guidance on setting up and playing a Crusade narrative play game through to a conclusion, determining a victor, and updating your Crusade Cards and Order of Battle
– A list of 17 different Agendas that players can choose from, split over five separate categories.
– 18 bespoke Crusade missions, each specifically designed around the size of the game being played: three for Combat Patrol, six for Incursion, six for Strike Force, three for Onslaught.
Rules Appendix
A handy reference section that includes the following:
– Designer’s Commentary from rules designer Robin Cruddace
– An alphabetised list of 174 existing weapons that gain the benefit of the Blast special rule
– An alphabetised list of 22 existing miniatures/datasheets that gain the Aircraft keyword
– A summary synopsis of 14 rarer rules/interactions that don’t often arise in games, but are important to keep a note of
– A Rules Terms Glossary, which provides precise and exacting definitions of 142 separate rules terms to aid in resolving more complex rules interactions
Rewards
Rewarding every enthusiast
You can earn and redeem Jadlam Rewards across our entire range of products. Every purchase brings you closer to your next reward.
View Rewards
Delivery
Detailed Delivery Information
We use Royal Mail Tracked 48 as our main economy delivery service for all parcels. (Items classified as Large Letter by Royal Mail will be sent by Royal Mail 48).
This service aims to deliver within 2-3 working days and is tracked to the delivery point. SMS or email notifications will be sent to you if you have filled in the contact details on your order. This will allow you to view your delivery options prior to delivery and have advanced notice of a delivery day.
We aim to dispatch your order the same day if paid for before 2pm (excluding weekends and UK public holidays). Please note that if your order contains an item with a 1-2 day handling time your item will take longer to dispatch.
Once dispatched you will receive a notification and the item will then be delivered in the next 2-3 working days.
Delivery charges will be automatically calculated at the checkout page.
All product prices quoted are inclusive of VAT.
Please note that we cannot accept orders billed to or addressed to PO Boxes.
We will supply your email address and/or mobile number to the courier, they will use this to send you notification emails and SMS to let you know when your parcel will arrive.
*Where our Express/Next Day delivery service has been selected we aim to dispatch your goods from our warehouse in less than 1 working day of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Delivery will normally take 1-2 working days from the moment you place your order.
Please note that Express/Next Day delivery is a trackable service.
Delivery charges will be automatically calculated at the checkout page.
All product prices quoted are inclusive of VAT.
Please note that we can't accept orders billed to or addressed to PO Boxes.
Applies to: Northern Ireland, Channel Islands, Isle Of Man, Scottish Highlands & Islands, Scilly Isles.
Free on all orders under 5KG.
If your order weighs more than 5KG we will need to ship this via DPD which will incur a delivery charge of £9.99.
Please note this is only on orders over 5KG and most orders will come to less than 5KG.
Orders will be shipped on a 2 Day Service regardless of shipping option selected.
Shipping to Europe currently suspended due to changes with Brexit. More information due soon.
Shipping to Non European destinations is charged based on order value & order weight. In certain cases extra shipping charges may be required.
We aim to dispatch your goods from our warehouse within 2 working days of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Postal delivery will normally take a further 5 working days.
Delivery times and charges vary by country.
Multiple delivery addresses in the same order will result in multiple delivery charges.
When ordering goods from Jadlam Toys & models for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Jadlam Toys & Models, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.
All product prices quoted are inclusive of VAT (Value Added Tax). VAT on non EU deliveries cannot be reclaimed.
Important Note on Delivery Times
We do everything we can to meet the delivery times specified in this section. However, occasionally delivery times may be affected by factors beyond the control of Jadlam Racing and therefore cannot be guaranteed.
Returns
Key Information at a Glance
Return unwanted items within 30 days (unopened).
We provide free return shipping for any faulty, damaged, or incorrectly sent items.
All returns must be initiated by completing our official Returns Form for efficient processing.
Ensure items are returned in 'as new' condition with original packaging to qualify for a full refund.
Can I return my item?
Not Wanted
An unwanted product can be returned for a full refund within 30 days of delivery as long as it’s still in its original, unopened packaging.
In accordance with your rights when you purchase goods online, unwanted items can be returned even if you have opened them for inspection as long as you let us know within 14 calendar days from the day after delivery. You can examine the goods as you would in a shop but to obtain a full refund you must not use them. The goods must be returned in ‘as new’ condition and in their original packaging. The packaging must not be ripped or damaged or we may refuse the return.
Returns and exchanges can only be processed with proof of purchase. Please provide your order number when you return a product.
You will be liable for the cost of returning the goods to us and must ensure that they are returned in protective packaging.
Faulty or Damaged
If you have received a damaged or faulty item from us you can return it for a repair, replacement or refund.
If the item is faulty or damaged we will cover the costs of the return shipping. Please contact us prior to returning so we can arrange a free returns label or resolve the fault you are experiencing.
Please make it clear what the issue is on our returns paperwork, as some minor issues may not be very clear to our returns department.
Some manufacturers prefer to deal with faulty items themselves, so returns may be sent directly to the manufacturer. This helps you get a replacement or repair faster.
Incorrect
An item received incorrectly can be returned for a refund or replacement. Please make it clear on the returns paperwork which action you would like us to take. If you do not complete this section, we will automatically issue a refund.
If the item is incorrect, we will cover the return shipping costs. Please complete a returns request form by clicking here and we will provide a returns shipping label for you.
What is your Returns Period?
You can return an item up to 30 days after the date of delivery.
EXTENDED CHRISTMAS RETURNS (covers all orders placed in November & December 2024) ends 31st January 2025.
How do I cancel my order?
If you choose to cancel an order that you have not yet received, please contact us via phone or email. Have your order number ready for quicker processing. Use "Cancellation Request" in your contact message.
We do our best to cancel orders quickly, but it's possible the order is dispatched before we process your request.
If your order has already shipped, you'll need to return it after receiving it. This will be treated as an unwanted return, and you’ll be responsible for return shipping costs.
What are my cancellation rights?
You may cancel an order from the moment it's placed until 14 days after you receive the goods.
Please contact us by phone or email to request a cancellation.
How do I start a return?
You need to complete our Returns Form. A member of our Returns Department will contact you with full instructions.
How do I return my item?
Please complete our Returns Form. We will contact you with instructions.
If you're arranging your own return, please use a tracked courier service. We cannot be held liable for undelivered returns. Reuse original packaging if possible, or make sure the item is well protected and dry in transit.
Check Royal Mail or parcel services like Parcel2Go for competitive rates.
How much does it cost to return an item?
The cost depends on the return reason:
- Unwanted item: You cover return shipping costs.
- Damaged/Faulty item: We cover the return shipping.
- Incorrect item: We cover the return shipping.
For self-paid returns, we recommend Royal Mail or Parcel2Go. A small tracked parcel via Royal Mail should cost around £5; courier options may range £7–10.
When we cover return shipping, we’ll send you a returns label. Complete the form by clicking here.
A restocking fee may apply for returns due to customer error or if items are returned in a condition different from what was stated.
Once your return is approved, you have 14 days to send the item. After that, the return is cancelled and no refund will be issued.
When will I be refunded?
We process refunds or replacements within 3–5 working days of receiving your return. If you used a tracked courier, you can confirm when the item was received. If you don’t hear from us within 7 working days, please get in touch.
How should I package my return?
We recommend reusing the original packaging. You must ensure the item is returned in protective packaging. Items returned damaged or without proper care may not qualify for a refund.
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Your Hobby, Our Passion
We're a family-owned business passionate about inspiring play and creativity for everyone, from hobbyists to young builders. Our team is here to help you find the perfect toys, models, and RC vehicles. Let’s create special memories together!


Your Satisfaction Guaranteed
We stand behind every product we sell with a 30-day, no-hassle return policy. Shop with confidence knowing that your happiness is guaranteed.

Passionate Experts
Our team in Glastonbury lives and breathes models, RC, and toys. We're here to share our knowledge and help you find the perfect toy, model, or gift.

Unmatched Selection
Immerse yourself in a world of possibilities with our extensive collection of top-tier models, RC vehicles, and toys, handpicked from the best brands to ignite your passion and creativity.

Decades of Experience
With a legacy spanning 25 years, we're proud to have served generations of hobbyists, families, and kids, helping them discover the joy of building, playing, and creating.