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Bachmann Branchline 35-804SFX Class 31/1 31101 BR Blue SOUND FITTED DELUXE

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SKU: 35-804SFX

£318.65
£374.95 £318.65
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Due to be Released - Dec/Jan 2025

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Due to be Released - Dec/Jan 2025

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Description

The Brush Type Twos – Class 30s and Class 31s – by Bachmann Branchline are back and better than ever, now featuring a Bach-Up Stay Alive System fitted as standard and all-wheel electrical pickup assuring the smooth and powerful performance you’ve come to expect from Bachmann Branchline models.

Depicting a Class 31/1, this locomotive has had its Mirrlees engine replaced with an English Electric 12SVT and the Branchline model faithfully recreates this, with the correct roof exhaust ports and 12SVT engine block detail visible through the bodyside windows.

With high fidelity mouldings, numerous separately fitted parts and countless tooling variations to capture the minutiae of the real locomotives throughout their lives, our new Class 30 is brought to life with an exquisite livery application using true-to-prototype colours, fonts and logos. Along with an unprecedented array of lighting features, our Dual Fitted speaker system is fitted to all models. This SOUND FITTED DELUXE model provides the ultimate experience, producing realistic running sounds alongside the motorised radiator fan, authentic tinted windscreen glazing and hands-free DCC-uncoupling thanks to Bachmann’s revolutionary Auto-Release Coupling System!

 

  • Bachmann Branchline OO Scale
  • Era 7
  • Locomotive is now Preserved
  • Pristine BR Blue livery
  • Running No. 31101
  • SOUND FITTED DELUXE- Fitted with a Zimo MS450P22 DCC Sound Decoder
  • Motorised Radiator Fan
  • Tinted Windscreen Glazing (Driver and Second Man Windscreens only)
  • Auto-Release Coupling System (Fitted at both ends)
  • Length 228mm

DETAIL VARIATIONS SPECIFIC TO THIS MODEL

  • Original Body
  • Original Gangway Doors
  • Glazed Headcode Panels – displaying Blinds 2B99 and 6M65
  • Windscreen Washer Jets with Covers
  • Modified Bufferbeam Cowling
  • Original Windscreen
  • Original Main Fan Grilles with Horizontal Fins
  • English Electric Exhaust Ports
  • English Electric Engine Block Detail
  • Original Open Boiler Port
  • Original Water Filler Hatch
  • Open Bodyside Steps
  • Original Battery Boxes

 

BACHMANN BRANCHLINE CLASS 30/31 SPECIFICATION

MECHANISM:

  • Five pole, twin shaft motor with two flywheels providing drive to both bogies
  • All axle drive
  • Electrical pickup from all wheels on each bogie
  • Separate metal bearings fitted to each axle
  • Diecast metal chassis block and bogie towers
  • Diecast metal gearboxes, with gearing arranged for prototypical running speeds and haulage capabilities
  • 16.5mm (OO gauge) wheels to NEM310 & NEM311 standards with authentic profile and detailing
  • Detachable coupling pockets to NEM362 standards fitted to each bogie
  • Auto-Release Couplings fitted at both ends – DCC operated, hands-free uncoupling with the press of a function button (SOUND FITTED DELUXE models only)
  • Designed to operate on curves of second radius (438mm) or greater

DETAILING:

  • Bogies constructed from multiple components featuring full relief detail
  • Rotating radiator fan, driven by an independent motor and gearbox, operated as part of the sound project on DCC and Analogue control (SOUND FITTED DELUXE models only)
  • Tinted windscreen glazing (Driver and Second Man windscreens only as per the prototype, SOUND FITTED DELUXE models only)
  • Separately applied metal detail parts, including grab handles, windscreen wipers and etched fan grilles
  • Sprung metal buffers
  • Each model supplied with a full set of decorated, model-specific bufferbeam pipework and accessory parts including three-piece, body-mounted snow ploughs

LIGHTING:

  • Directional lighting, including illuminated headcode panels and high intensity headlights where applicable, switchable on/off at either end on DCC or Analogue control
  • Cab lighting*, assigned to two DCC functions for separate switching of each
  • Separately switched Engine Room lighting*
  • Single or twin red tail lights* (*when used on DCC)
  • Authentic light colours and temperatures selected for each model based on era and application

DCC:

  • Plux22 DCC decoder interface
  • Bach-Up Stay Alive Systemproviding uninterrupted power to prevent stalling, light flicker and sound cut-outs (operates on DCC only)

SOUND:

  • Two quality speakers employed for optimum sound reproduction, fitted to every model as standard
  • Zimo MS450P22 DCC Sound Decoder fitted to SOUND FITTED and SOUND FITTED DELUXE versions
  • Two sound projects to accurately capture the sounds of Class 30 (Mirrlees Engine) and Class 31 (English Electric Engine)
  • Sound files for each project produced specifically for the Bachmann Branchline Class 30/31 using recordings from real locomotives and archive audio
  • SOUND FITTED and SOUND FITTED DELUXE models operate on DCC and Analogue control as supplied. On Analogue, an authentic engine start up sequence and running sounds are produced when power is applied

LIVERY APPLICATION:

  • Authentic liveries applied to all models
  • Multiple paint applications employed on each model using BR and corporate specification colours
  • Logos, numerals and text added as appropriate using multi-stage tampo printing using authentic typefaces, logos and colours
  • In addition, where applicable Etched Nameplates and Plaques are also provided

 

CLASS 30/31 HISTORY

The BR Class 30 and Class 31 Diesel Locomotives, originally known as the Brush Type 2s, were built by Brush Traction from 1957-1962, with a total of 263 locomotives constructed. The first locomotive entered service in November 1957 and the design was one of the Pilot Scheme locomotives ordered by British Railways to replace steam traction. The Class was originally allocated to the Eastern Region, but gradually became common on both the Western and London Midland regions too.

Originally built with Mirrlees engines, these proved unsuccessful and in 1964 an English Electric 12SVT engine was fitted to one example for trails. The trials proved successful and between 1965 and 1969 the entire class was fitted with English Electric engines. Two TOPS classifications were used to distinguish between the two engine types, with the Mirrelees engine locomotives denoted Class 30s, whilst the English Electric examples became Class 31s.

The Class 31/1s were the standard locomotives, distinguished from the first small batch of locos – the 31/0s – which had Red Circle multiple-working control equipment, a non-standard feature that led to them being withdrawn relatively early in the late-1970s. The 31/1s were fitted with Blue Star multiple-working equipment, as found on many other BR classes, and all had steam heating boilers from new, making them ideal for hauling passenger services. The Class 31/1s could be found on a variety of secondary and relief passenger duties as well as parcels and freight traffic. Commonly used in East Anglia, with allocations at Stratford and March depots, they were also found throughout the Eastern Region of BR with Finsbury Park sporting a large allocation, along with the depots at Tinsley, Immingham and Thornaby. Examples were also allocated to Bristol Bath Road and Old Oak Common on the Western Region, where they could be found working passenger trains as far west as Barnstaple and Paignton. In the early 1980s, Healey Mills and Bescot on the Midland Region also gained an allocation as replacements for Class 25s.

During the 1970s some Class 31s were fitted with Electric Train Heating (ETH) and these were reclassified as 31/4s to denote this feature. The 1980s would see BR undertake a programme of refurbishment for much of the fleet, this included the fitting of ETH to more locomotives, but refurbishment was not reserved exclusively for the 31/4s, Class 31/1s were also refurbished without receiving ETH equipment. During refurbishment bufferbeam cowlings were removed along with the bodyside band, headcode boxes were plated over and fitted with two marker lights, and any remaining disc headcodes were removed. Where steam heat boilers remained, these were removed and a concrete block added instead to maintain the weight balance.

As passenger work dried up, many of the 31/4s were displaced and found themselves allocated to the departmental sector. In 1990, to reduce maintenance costs and prevent their ETH-fitted locos being borrowed for passenger work when extra traction was needed, the departmental sector isolated the ETH and removed the jumper cables from some of its 31/4s, resulting in these locos being reclassified as 31/5s. There were also two locomotives classified as 31/6, these had through ETH wiring fitted allowing them to work double-headed with an ETH-fitted loco.

The first withdrawal came in 1975 following accident damage, but most survived until the 1990s when EWS took on 153 examples from BR’s Transrail and Mainline freight divisions, although EWS spent little time running down its inherited fleet. Other operators however kept Class 31s active on the mainline with operations only now dwindling out. The Class has also been popular with the preservation movement, with more than 25 examples now preserved.

Rewarding every enthusiast

You can earn and redeem Jadlam Rewards across our entire range of products. Every purchase brings you closer to your next reward.

View Rewards
Jadlam Rewards Card

Detailed Delivery Information

UK Economy Delivery

We use Royal Mail Tracked 48 as our main economy delivery service for all parcels. (Items classified as Large Letter by Royal Mail will be sent by Royal Mail 48).

This service aims to deliver within 2-3 working days and is tracked to the delivery point. SMS or email notifications will be sent to you if you have filled in the contact details on your order. This will allow you to view your delivery options prior to delivery and have advanced notice of a delivery day.

We aim to dispatch your order the same day if paid for before 2pm (excluding weekends and UK public holidays). Please note that if your order contains an item with a 1-2 day handling time your item will take longer to dispatch.

Once dispatched you will receive a notification and the item will then be delivered in the next 2-3 working days.

Delivery charges will be automatically calculated at the checkout page.

All product prices quoted are inclusive of VAT.

Please note that we cannot accept orders billed to or addressed to PO Boxes.

UK Express / Next Day Delivery

We will supply your email address and/or mobile number to the courier, they will use this to send you notification emails and SMS to let you know when your parcel will arrive.

*Where our Express/Next Day delivery service has been selected we aim to dispatch your goods from our warehouse in less than 1 working day of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Delivery will normally take 1-2 working days from the moment you place your order.

Please note that Express/Next Day delivery is a trackable service.

Delivery charges will be automatically calculated at the checkout page.

All product prices quoted are inclusive of VAT.

Please note that we can't accept orders billed to or addressed to PO Boxes.

Non-Mainland UK Shipping Information

Applies to: Northern Ireland, Channel Islands, Isle Of Man, Scottish Highlands & Islands, Scilly Isles.

Free on all orders under 5KG.

If your order weighs more than 5KG we will need to ship this via DPD which will incur a delivery charge of £9.99.

Please note this is only on orders over 5KG and most orders will come to less than 5KG.

Orders will be shipped on a 2 Day Service regardless of shipping option selected.

International Delivery

Shipping to Europe currently suspended due to changes with Brexit. More information due soon.

Shipping to Non European Countries

Shipping to Non European destinations is charged based on order value & order weight. In certain cases extra shipping charges may be required.

We aim to dispatch your goods from our warehouse within 2 working days of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Postal delivery will normally take a further 5 working days.

Delivery times and charges vary by country.

Multiple delivery addresses in the same order will result in multiple delivery charges.

When ordering goods from Jadlam Toys & models for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Jadlam Toys & Models, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

All product prices quoted are inclusive of VAT (Value Added Tax). VAT on non EU deliveries cannot be reclaimed.

Important Note on Delivery Times

We do everything we can to meet the delivery times specified in this section. However, occasionally delivery times may be affected by factors beyond the control of Jadlam Racing and therefore cannot be guaranteed.

Key Information at a Glance

The most important points from our returns policy.

 Return unwanted items within 30 days (unopened).

 We provide free return shipping for any faulty, damaged, or incorrectly sent items.

 All returns must be initiated by completing our official Returns Form for efficient processing.

 Ensure items are returned in 'as new' condition with original packaging to qualify for a full refund.

Can I return my item?

Not Wanted

An unwanted product can be returned for a full refund within 30 days of delivery as long as it’s still in its original, unopened packaging.

In accordance with your rights when you purchase goods online, unwanted items can be returned even if you have opened them for inspection as long as you let us know within 14 calendar days from the day after delivery. You can examine the goods as you would in a shop but to obtain a full refund you must not use them. The goods must be returned in ‘as new’ condition and in their original packaging. The packaging must not be ripped or damaged or we may refuse the return.

Returns and exchanges can only be processed with proof of purchase. Please provide your order number when you return a product.

You will be liable for the cost of returning the goods to us and must ensure that they are returned in protective packaging.

Faulty or Damaged

If you have received a damaged or faulty item from us you can return it for a repair, replacement or refund.

If the item is faulty or damaged we will cover the costs of the return shipping. Please contact us prior to returning so we can arrange a free returns label or resolve the fault you are experiencing.

Please make it clear what the issue is on our returns paperwork, as some minor issues may not be very clear to our returns department.

Some manufacturers prefer to deal with faulty items themselves, so returns may be sent directly to the manufacturer. This helps you get a replacement or repair faster.

Incorrect

An item received incorrectly can be returned for a refund or replacement. Please make it clear on the returns paperwork which action you would like us to take. If you do not complete this section, we will automatically issue a refund.

If the item is incorrect, we will cover the return shipping costs. Please complete a returns request form by clicking here and we will provide a returns shipping label for you.

What is your Returns Period?

You can return an item up to 30 days after the date of delivery.

EXTENDED CHRISTMAS RETURNS (covers all orders placed in November & December 2024) ends 31st January 2025.

How do I cancel my order?

If you choose to cancel an order that you have not yet received, please contact us via phone or email. Have your order number ready for quicker processing. Use "Cancellation Request" in your contact message.

We do our best to cancel orders quickly, but it's possible the order is dispatched before we process your request.

If your order has already shipped, you'll need to return it after receiving it. This will be treated as an unwanted return, and you’ll be responsible for return shipping costs.

What are my cancellation rights?

You may cancel an order from the moment it's placed until 14 days after you receive the goods.

Please contact us by phone or email to request a cancellation.

How do I start a return?

You need to complete our Returns Form. A member of our Returns Department will contact you with full instructions.

How do I return my item?

Please complete our Returns Form. We will contact you with instructions.

If you're arranging your own return, please use a tracked courier service. We cannot be held liable for undelivered returns. Reuse original packaging if possible, or make sure the item is well protected and dry in transit.

Check Royal Mail or parcel services like Parcel2Go for competitive rates.

How much does it cost to return an item?

The cost depends on the return reason:

  • Unwanted item: You cover return shipping costs.
  • Damaged/Faulty item: We cover the return shipping.
  • Incorrect item: We cover the return shipping.

For self-paid returns, we recommend Royal Mail or Parcel2Go. A small tracked parcel via Royal Mail should cost around £5; courier options may range £7–10.

When we cover return shipping, we’ll send you a returns label. Complete the form by clicking here.

A restocking fee may apply for returns due to customer error or if items are returned in a condition different from what was stated.

Once your return is approved, you have 14 days to send the item. After that, the return is cancelled and no refund will be issued.

When will I be refunded?

We process refunds or replacements within 3–5 working days of receiving your return. If you used a tracked courier, you can confirm when the item was received. If you don’t hear from us within 7 working days, please get in touch.

How should I package my return?

We recommend reusing the original packaging. You must ensure the item is returned in protective packaging. Items returned damaged or without proper care may not qualify for a refund.

Description

The Brush Type Twos – Class 30s and Class 31s – by Bachmann Branchline are back and better than ever, now featuring a Bach-Up Stay Alive System fitted as standard and all-wheel electrical pickup assuring the smooth and powerful performance you’ve come to expect from Bachmann Branchline models.

Depicting a Class 31/1, this locomotive has had its Mirrlees engine replaced with an English Electric 12SVT and the Branchline model faithfully recreates this, with the correct roof exhaust ports and 12SVT engine block detail visible through the bodyside windows.

With high fidelity mouldings, numerous separately fitted parts and countless tooling variations to capture the minutiae of the real locomotives throughout their lives, our new Class 30 is brought to life with an exquisite livery application using true-to-prototype colours, fonts and logos. Along with an unprecedented array of lighting features, our Dual Fitted speaker system is fitted to all models. This SOUND FITTED DELUXE model provides the ultimate experience, producing realistic running sounds alongside the motorised radiator fan, authentic tinted windscreen glazing and hands-free DCC-uncoupling thanks to Bachmann’s revolutionary Auto-Release Coupling System!

 

  • Bachmann Branchline OO Scale
  • Era 7
  • Locomotive is now Preserved
  • Pristine BR Blue livery
  • Running No. 31101
  • SOUND FITTED DELUXE- Fitted with a Zimo MS450P22 DCC Sound Decoder
  • Motorised Radiator Fan
  • Tinted Windscreen Glazing (Driver and Second Man Windscreens only)
  • Auto-Release Coupling System (Fitted at both ends)
  • Length 228mm

DETAIL VARIATIONS SPECIFIC TO THIS MODEL

  • Original Body
  • Original Gangway Doors
  • Glazed Headcode Panels – displaying Blinds 2B99 and 6M65
  • Windscreen Washer Jets with Covers
  • Modified Bufferbeam Cowling
  • Original Windscreen
  • Original Main Fan Grilles with Horizontal Fins
  • English Electric Exhaust Ports
  • English Electric Engine Block Detail
  • Original Open Boiler Port
  • Original Water Filler Hatch
  • Open Bodyside Steps
  • Original Battery Boxes

 

BACHMANN BRANCHLINE CLASS 30/31 SPECIFICATION

MECHANISM:

  • Five pole, twin shaft motor with two flywheels providing drive to both bogies
  • All axle drive
  • Electrical pickup from all wheels on each bogie
  • Separate metal bearings fitted to each axle
  • Diecast metal chassis block and bogie towers
  • Diecast metal gearboxes, with gearing arranged for prototypical running speeds and haulage capabilities
  • 16.5mm (OO gauge) wheels to NEM310 & NEM311 standards with authentic profile and detailing
  • Detachable coupling pockets to NEM362 standards fitted to each bogie
  • Auto-Release Couplings fitted at both ends – DCC operated, hands-free uncoupling with the press of a function button (SOUND FITTED DELUXE models only)
  • Designed to operate on curves of second radius (438mm) or greater

DETAILING:

  • Bogies constructed from multiple components featuring full relief detail
  • Rotating radiator fan, driven by an independent motor and gearbox, operated as part of the sound project on DCC and Analogue control (SOUND FITTED DELUXE models only)
  • Tinted windscreen glazing (Driver and Second Man windscreens only as per the prototype, SOUND FITTED DELUXE models only)
  • Separately applied metal detail parts, including grab handles, windscreen wipers and etched fan grilles
  • Sprung metal buffers
  • Each model supplied with a full set of decorated, model-specific bufferbeam pipework and accessory parts including three-piece, body-mounted snow ploughs

LIGHTING:

  • Directional lighting, including illuminated headcode panels and high intensity headlights where applicable, switchable on/off at either end on DCC or Analogue control
  • Cab lighting*, assigned to two DCC functions for separate switching of each
  • Separately switched Engine Room lighting*
  • Single or twin red tail lights* (*when used on DCC)
  • Authentic light colours and temperatures selected for each model based on era and application

DCC:

  • Plux22 DCC decoder interface
  • Bach-Up Stay Alive Systemproviding uninterrupted power to prevent stalling, light flicker and sound cut-outs (operates on DCC only)

SOUND:

  • Two quality speakers employed for optimum sound reproduction, fitted to every model as standard
  • Zimo MS450P22 DCC Sound Decoder fitted to SOUND FITTED and SOUND FITTED DELUXE versions
  • Two sound projects to accurately capture the sounds of Class 30 (Mirrlees Engine) and Class 31 (English Electric Engine)
  • Sound files for each project produced specifically for the Bachmann Branchline Class 30/31 using recordings from real locomotives and archive audio
  • SOUND FITTED and SOUND FITTED DELUXE models operate on DCC and Analogue control as supplied. On Analogue, an authentic engine start up sequence and running sounds are produced when power is applied

LIVERY APPLICATION:

  • Authentic liveries applied to all models
  • Multiple paint applications employed on each model using BR and corporate specification colours
  • Logos, numerals and text added as appropriate using multi-stage tampo printing using authentic typefaces, logos and colours
  • In addition, where applicable Etched Nameplates and Plaques are also provided

 

CLASS 30/31 HISTORY

The BR Class 30 and Class 31 Diesel Locomotives, originally known as the Brush Type 2s, were built by Brush Traction from 1957-1962, with a total of 263 locomotives constructed. The first locomotive entered service in November 1957 and the design was one of the Pilot Scheme locomotives ordered by British Railways to replace steam traction. The Class was originally allocated to the Eastern Region, but gradually became common on both the Western and London Midland regions too.

Originally built with Mirrlees engines, these proved unsuccessful and in 1964 an English Electric 12SVT engine was fitted to one example for trails. The trials proved successful and between 1965 and 1969 the entire class was fitted with English Electric engines. Two TOPS classifications were used to distinguish between the two engine types, with the Mirrelees engine locomotives denoted Class 30s, whilst the English Electric examples became Class 31s.

The Class 31/1s were the standard locomotives, distinguished from the first small batch of locos – the 31/0s – which had Red Circle multiple-working control equipment, a non-standard feature that led to them being withdrawn relatively early in the late-1970s. The 31/1s were fitted with Blue Star multiple-working equipment, as found on many other BR classes, and all had steam heating boilers from new, making them ideal for hauling passenger services. The Class 31/1s could be found on a variety of secondary and relief passenger duties as well as parcels and freight traffic. Commonly used in East Anglia, with allocations at Stratford and March depots, they were also found throughout the Eastern Region of BR with Finsbury Park sporting a large allocation, along with the depots at Tinsley, Immingham and Thornaby. Examples were also allocated to Bristol Bath Road and Old Oak Common on the Western Region, where they could be found working passenger trains as far west as Barnstaple and Paignton. In the early 1980s, Healey Mills and Bescot on the Midland Region also gained an allocation as replacements for Class 25s.

During the 1970s some Class 31s were fitted with Electric Train Heating (ETH) and these were reclassified as 31/4s to denote this feature. The 1980s would see BR undertake a programme of refurbishment for much of the fleet, this included the fitting of ETH to more locomotives, but refurbishment was not reserved exclusively for the 31/4s, Class 31/1s were also refurbished without receiving ETH equipment. During refurbishment bufferbeam cowlings were removed along with the bodyside band, headcode boxes were plated over and fitted with two marker lights, and any remaining disc headcodes were removed. Where steam heat boilers remained, these were removed and a concrete block added instead to maintain the weight balance.

As passenger work dried up, many of the 31/4s were displaced and found themselves allocated to the departmental sector. In 1990, to reduce maintenance costs and prevent their ETH-fitted locos being borrowed for passenger work when extra traction was needed, the departmental sector isolated the ETH and removed the jumper cables from some of its 31/4s, resulting in these locos being reclassified as 31/5s. There were also two locomotives classified as 31/6, these had through ETH wiring fitted allowing them to work double-headed with an ETH-fitted loco.

The first withdrawal came in 1975 following accident damage, but most survived until the 1990s when EWS took on 153 examples from BR’s Transrail and Mainline freight divisions, although EWS spent little time running down its inherited fleet. Other operators however kept Class 31s active on the mainline with operations only now dwindling out. The Class has also been popular with the preservation movement, with more than 25 examples now preserved.

Rewards

Rewarding every enthusiast

You can earn and redeem Jadlam Rewards across our entire range of products. Every purchase brings you closer to your next reward.

View Rewards
Jadlam Rewards Card

Delivery

Detailed Delivery Information

UK Economy Delivery

We use Royal Mail Tracked 48 as our main economy delivery service for all parcels. (Items classified as Large Letter by Royal Mail will be sent by Royal Mail 48).

This service aims to deliver within 2-3 working days and is tracked to the delivery point. SMS or email notifications will be sent to you if you have filled in the contact details on your order. This will allow you to view your delivery options prior to delivery and have advanced notice of a delivery day.

We aim to dispatch your order the same day if paid for before 2pm (excluding weekends and UK public holidays). Please note that if your order contains an item with a 1-2 day handling time your item will take longer to dispatch.

Once dispatched you will receive a notification and the item will then be delivered in the next 2-3 working days.

Delivery charges will be automatically calculated at the checkout page.

All product prices quoted are inclusive of VAT.

Please note that we cannot accept orders billed to or addressed to PO Boxes.

UK Express / Next Day Delivery

We will supply your email address and/or mobile number to the courier, they will use this to send you notification emails and SMS to let you know when your parcel will arrive.

*Where our Express/Next Day delivery service has been selected we aim to dispatch your goods from our warehouse in less than 1 working day of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Delivery will normally take 1-2 working days from the moment you place your order.

Please note that Express/Next Day delivery is a trackable service.

Delivery charges will be automatically calculated at the checkout page.

All product prices quoted are inclusive of VAT.

Please note that we can't accept orders billed to or addressed to PO Boxes.

Non-Mainland UK Shipping Information

Applies to: Northern Ireland, Channel Islands, Isle Of Man, Scottish Highlands & Islands, Scilly Isles.

Free on all orders under 5KG.

If your order weighs more than 5KG we will need to ship this via DPD which will incur a delivery charge of £9.99.

Please note this is only on orders over 5KG and most orders will come to less than 5KG.

Orders will be shipped on a 2 Day Service regardless of shipping option selected.

International Delivery

Shipping to Europe currently suspended due to changes with Brexit. More information due soon.

Shipping to Non European Countries

Shipping to Non European destinations is charged based on order value & order weight. In certain cases extra shipping charges may be required.

We aim to dispatch your goods from our warehouse within 2 working days of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Postal delivery will normally take a further 5 working days.

Delivery times and charges vary by country.

Multiple delivery addresses in the same order will result in multiple delivery charges.

When ordering goods from Jadlam Toys & models for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Jadlam Toys & Models, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

All product prices quoted are inclusive of VAT (Value Added Tax). VAT on non EU deliveries cannot be reclaimed.

Important Note on Delivery Times

We do everything we can to meet the delivery times specified in this section. However, occasionally delivery times may be affected by factors beyond the control of Jadlam Racing and therefore cannot be guaranteed.

Returns

Key Information at a Glance

The most important points from our returns policy.

 Return unwanted items within 30 days (unopened).

 We provide free return shipping for any faulty, damaged, or incorrectly sent items.

 All returns must be initiated by completing our official Returns Form for efficient processing.

 Ensure items are returned in 'as new' condition with original packaging to qualify for a full refund.

Can I return my item?

Not Wanted

An unwanted product can be returned for a full refund within 30 days of delivery as long as it’s still in its original, unopened packaging.

In accordance with your rights when you purchase goods online, unwanted items can be returned even if you have opened them for inspection as long as you let us know within 14 calendar days from the day after delivery. You can examine the goods as you would in a shop but to obtain a full refund you must not use them. The goods must be returned in ‘as new’ condition and in their original packaging. The packaging must not be ripped or damaged or we may refuse the return.

Returns and exchanges can only be processed with proof of purchase. Please provide your order number when you return a product.

You will be liable for the cost of returning the goods to us and must ensure that they are returned in protective packaging.

Faulty or Damaged

If you have received a damaged or faulty item from us you can return it for a repair, replacement or refund.

If the item is faulty or damaged we will cover the costs of the return shipping. Please contact us prior to returning so we can arrange a free returns label or resolve the fault you are experiencing.

Please make it clear what the issue is on our returns paperwork, as some minor issues may not be very clear to our returns department.

Some manufacturers prefer to deal with faulty items themselves, so returns may be sent directly to the manufacturer. This helps you get a replacement or repair faster.

Incorrect

An item received incorrectly can be returned for a refund or replacement. Please make it clear on the returns paperwork which action you would like us to take. If you do not complete this section, we will automatically issue a refund.

If the item is incorrect, we will cover the return shipping costs. Please complete a returns request form by clicking here and we will provide a returns shipping label for you.

What is your Returns Period?

You can return an item up to 30 days after the date of delivery.

EXTENDED CHRISTMAS RETURNS (covers all orders placed in November & December 2024) ends 31st January 2025.

How do I cancel my order?

If you choose to cancel an order that you have not yet received, please contact us via phone or email. Have your order number ready for quicker processing. Use "Cancellation Request" in your contact message.

We do our best to cancel orders quickly, but it's possible the order is dispatched before we process your request.

If your order has already shipped, you'll need to return it after receiving it. This will be treated as an unwanted return, and you’ll be responsible for return shipping costs.

What are my cancellation rights?

You may cancel an order from the moment it's placed until 14 days after you receive the goods.

Please contact us by phone or email to request a cancellation.

How do I start a return?

You need to complete our Returns Form. A member of our Returns Department will contact you with full instructions.

How do I return my item?

Please complete our Returns Form. We will contact you with instructions.

If you're arranging your own return, please use a tracked courier service. We cannot be held liable for undelivered returns. Reuse original packaging if possible, or make sure the item is well protected and dry in transit.

Check Royal Mail or parcel services like Parcel2Go for competitive rates.

How much does it cost to return an item?

The cost depends on the return reason:

  • Unwanted item: You cover return shipping costs.
  • Damaged/Faulty item: We cover the return shipping.
  • Incorrect item: We cover the return shipping.

For self-paid returns, we recommend Royal Mail or Parcel2Go. A small tracked parcel via Royal Mail should cost around £5; courier options may range £7–10.

When we cover return shipping, we’ll send you a returns label. Complete the form by clicking here.

A restocking fee may apply for returns due to customer error or if items are returned in a condition different from what was stated.

Once your return is approved, you have 14 days to send the item. After that, the return is cancelled and no refund will be issued.

When will I be refunded?

We process refunds or replacements within 3–5 working days of receiving your return. If you used a tracked courier, you can confirm when the item was received. If you don’t hear from us within 7 working days, please get in touch.

How should I package my return?

We recommend reusing the original packaging. You must ensure the item is returned in protective packaging. Items returned damaged or without proper care may not qualify for a refund.

Your Hobby, Our Passion

We're a family-owned business passionate about inspiring play and creativity for everyone, from hobbyists to young builders. Our team is here to help you find the perfect toys, models, and RC vehicles. Let’s create special memories together!

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Your Satisfaction Guaranteed

We stand behind every product we sell with a 30-day, no-hassle return policy. Shop with confidence knowing that your happiness is guaranteed.

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Passionate Experts

Our team in Glastonbury lives and breathes models, RC, and toys. We're here to share our knowledge and help you find the perfect toy, model, or gift.

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Unmatched Selection

Immerse yourself in a world of possibilities with our extensive collection of top-tier models, RC vehicles, and toys, handpicked from the best brands to ignite your passion and creativity.

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Decades of Experience

With a legacy spanning 25 years, we're proud to have served generations of hobbyists, families, and kids, helping them discover the joy of building, playing, and creating.

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