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Axial 1/24 AX24 XC-1 4WS Crawler Brushed RTR, Green AXI00003T1

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SKU: C-AXI00003T1

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£159.00
£179.99 £159.00
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Description

.mediaFeature {padding:2px 0;}.safeTech {background:#6f92a5;float:left;padding:20px 0;font-size: 17}.safeTech, .safeTech h4 {color:#fff;}.aligncenter {text-align: center;}Product DetailsPush past boundaries and conquer more trails with the Axial AX24 XC-1 Rock Crawler RTR. Unique 4WS modes, extreme articulation, oversize tyres, and more let you crawl over bigger obstacles and pull tougher lines than any other 1/24 scale rig.

Key Features

  • Three 4-wheel steering (4WS) modes give drivers new terrain conquering ability.
  • Side plate chassis allows greater articulation for improved handling over rough terrain.
  • LED rock lights mounted in the rock sliders keep your path visible in low light.
  • Rockster wheels and Rock Lizards tyres produce trail-taming traction.
  • Fully equipped - you can hit the trails almost immediately!
In The Box
  • (1) Axial AX24 XC-1 1/24 Scale 4WS RTR Rock Crawler
  • (1) Spektrum SLT3 2.4GHz 3-Channel Radio System
  • (2) Axial AS-1 Servo
  • (1) Spektrum 2-in-1 ESC/Receiver Combo
  • (1) 0.5 Amp USB Charger
  • (1) Dynamite 88T Brushed Electric Motor
  • (1) Dynamite 350mAh 2S 7.4V LiPo
  • (4) AA Transmitter Batteries
  • (1) Product Manual
  • (1) Miscellaneous Tools
Needed to Complete
  • Nothing! Everything is included in the box!
Features
  • Three 4-wheel steering (4WS) modes give drivers new terrain conquering ability.
  • Side plate chassis allows greater articulation for improved handling over rough terrain.
  • LED rock lights mounted in the rock sliders keep your path visible in low light.
  • Long travel coilover shocks keep wheels on the ground to maximize traction.
  • 4-Link front and rear suspension reduces axle steer and torque twist.
  • Front and rear lockers with worm gear setup increase ground clearance.
  • Steel front and rear axles, stub axles, and dog bones provide strength.
  • Splined and sleeved drive shafts increase suspension travel.
  • Hinged body system offers easy access to on-board components.
  • Rockster wheels and Rock Lizards tyres produce trail-taming traction.
  • No bushings — entyre vehicle features sealed bearings.
  • Dynamite 88T motor provides the torque to conquer steep climbs.
  • Fully equipped — you can hit the trails almost immediately!
Overview

Every weekend, groups of off-road rock crawling enthusiasts gather to follow trails toward destinations far removed from the modern world. Their journey's end will reward them with beautiful views that only a select few ever see. But the best memories are made during the journey itself.

Within this community are the extreme crawlers. Where others see rocks, roots, and barriers, they see puzzle pieces that form a line to maneuver up, over, and beyond. It doesn't matter if most people would have trouble getting through on foot, let alone on wheels. Extreme crawlers have such a deep connection to their rig that they know when it can be pushed to new limits.

The 1/24 scale Axial AX24 XC-1 speaks to the extreme crawlers, and to everyone who wants to be one. With the AX24 XC-1, you'll be able to crawl over bigger obstacles and pull tougher lines than you can with any other 1/24 scale rig.

The new AX24 platform provides stability, durability, high clearance, generous articulation, and everything else extreme rock crawling enthusiasts need to overcome the impossible. Flat chassis side plates with rock sliders help you move through tight formations. Long travel shocks, a 4-link suspension, and worm gear drivetrain combine for easy handling, dependable power delivery, and the ability to clear rough terrain.

Then there's the unique AX24 4-wheel steering system. Following tightly to the line that leads from "here" to "there" has never been easier. Three transmitter-activated steering modes — for no rear tyre input, mirrored rear tyre input, or "crab crawl" — provide the flexibility you need to maneuver over or around almost anything in your way. This system gives all drivers new terrain conquering ability!

In 2007, Axial broke new ground in extreme RC crawling with the 1/10 scale AX10. If you're a long-time Axial fan, you'll love how the AX24 XC-1 pays homage to that legendary rig with a replica body and livery plus Rockster wheels and Rock Lizards tyres.

The AX24 XC-1 isn't just for experienced RC rock crawling hobbyists (though you'll enjoy how it takes on even steeper inclines and bigger obstacles than our SCX24 platform rigs). Newcomers will find it to be a fun and highly capable mini crawler to run on indoor or outdoor courses. It's also a great way for full-scale off roading enthusiasts to exercise and refine their skills.

Get ready to push past boundaries and conquer more trails with the Axial AX24 XC-1 Rock Crawler RTR. Because it's fully assembled and equipped, you can start today.

 FOUR-WHEEL STEERING (4WS)

The unique AX24 4-wheel steering system gives all drivers new terrain conquering ability. Three transmitter-activated modes — no rear tyre input, mirrored rear tyre input, and "crab crawl" — provide the flexibility you need to maneuver over or around anything in your way.

 

SIDE PLATE CHASSIS

The durable side plate chassis is engineered to allow high clearance and generous articulation. Angled rock sliders also help you maneuver past rocks, roots, ledges, and other large obstacles. Driving the AX24 XC-1, you go where you want to go!

 

LED LIGHTS

LED rock lights mounted in the rock sliders keep your path visible in low light. You'll be able to see and surmount obstacles you might not otherwise spot. Day or night, the AX24 XC-1 keeps your adventure alive.

 

COILOVER SHOCK ABSORBERS

Longer, 51mm coilover shocks are new for the AX24 platform. Mounted at a lay back angle in the side plate chassis, they allow increased articulation to keep the wheels on the ground and maximizing traction over uneven surfaces.

 

4-LINK FRONT AND REAR SUSPENSION

The suspension geometry uses a 4-link design that works together with the AX24 side plate chassis to increase articulation and reduce axle steer and torque twist.

 

WORM GEARS

The front and rear axle housings each have a worm screw and worm gear setup to get power to the axles and create higher ground clearance.

 

DURABLE STEEL AXLES

Steel front and rear axles, stub axles and dog bones provide the strength and durability needed to keep running with confidence during tough climbs and over rough trails.

 

SPLINED DRIVE SHAFTS

The drive shafts are splined and sleeved to allow for maximum suspension travel while keeping the power to the wheels.

 

HINGED BODY SYSTEM

The hinged body system provides fast, easy access to on-board components. Its hook-and-loop hinge design lets you reach the chassis and battery simply by swinging the body up.

 

ROCKSTER WHEELS & ROCK LIZARDS TYRES

In 2007, the 1/10 scale Axial AX10 platform revolutionized RC crawling. The 1/24 scale AX24 XC-1 pays homage to that groundbreaking rig with a replica body and livery, plus 1.0" Rockster wheels and 2.44" Rock Lizards tyres for nostalgic looks and trail-taming traction.

 

FULL BALL BEARINGS

Although the AX24 is smaller than many other Axial RC crawlers, it still measures up to our highest quality standards. For example, you'll find no bushings here. The drivetrain spins freely on sealed bearings throughout the entyre vehicle.

 

AXIAL AS-1 SERVOS

Axial AS-1 servos are mounted just above the axle, with servo savers that allow for steering accuracy while protecting the servo gears in the event of a bind or impact.

 

DYNAMITE 88T BRUSHED MOTOR

The Dynamite 88T brushed electric motor provides the right amount of torque to conquer steep climbs. It's mated to a stamped aluminium motor mount to keep flex to a minimum and protect the gears.

 

IMPROVED SPEKTRUM SLT3 TRANSMITTER WITH 2-IN-1 SYSTEM

The included Spektrum SLT3 transmitter is ergonomically designed for fatigue-free driving and has a foam wheel for precise fingertip control. Paired with a Spektrum 2-in-1 ESC/Receiver, its 2.4GHz signal lets you crawl in the company of multiple other rigs without worrying about interference. A new throttle port serves as an ESC bypass for using aftermarket ESCs without having to buy a new receiver.

 

 

Rewarding every enthusiast

You can earn and redeem Jadlam Rewards across our entire range of products. Every purchase brings you closer to your next reward.

View Rewards
Jadlam Rewards Card

Detailed Delivery Information

UK Economy Delivery

We use Royal Mail Tracked 48 as our main economy delivery service for all parcels. (Items classified as Large Letter by Royal Mail will be sent by Royal Mail 48).

This service aims to deliver within 2-3 working days and is tracked to the delivery point. SMS or email notifications will be sent to you if you have filled in the contact details on your order. This will allow you to view your delivery options prior to delivery and have advanced notice of a delivery day.

We aim to dispatch your order the same day if paid for before 2pm (excluding weekends and UK public holidays). Please note that if your order contains an item with a 1-2 day handling time your item will take longer to dispatch.

Once dispatched you will receive a notification and the item will then be delivered in the next 2-3 working days.

Delivery charges will be automatically calculated at the checkout page.

All product prices quoted are inclusive of VAT.

Please note that we cannot accept orders billed to or addressed to PO Boxes.

UK Express / Next Day Delivery

We will supply your email address and/or mobile number to the courier, they will use this to send you notification emails and SMS to let you know when your parcel will arrive.

*Where our Express/Next Day delivery service has been selected we aim to dispatch your goods from our warehouse in less than 1 working day of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Delivery will normally take 1-2 working days from the moment you place your order.

Please note that Express/Next Day delivery is a trackable service.

Delivery charges will be automatically calculated at the checkout page.

All product prices quoted are inclusive of VAT.

Please note that we can't accept orders billed to or addressed to PO Boxes.

Non-Mainland UK Shipping Information

Applies to: Northern Ireland, Channel Islands, Isle Of Man, Scottish Highlands & Islands, Scilly Isles.

Free on all orders under 5KG.

If your order weighs more than 5KG we will need to ship this via DPD which will incur a delivery charge of £9.99.

Please note this is only on orders over 5KG and most orders will come to less than 5KG.

Orders will be shipped on a 2 Day Service regardless of shipping option selected.

International Delivery

Shipping to Europe currently suspended due to changes with Brexit. More information due soon.

Shipping to Non European Countries

Shipping to Non European destinations is charged based on order value & order weight. In certain cases extra shipping charges may be required.

We aim to dispatch your goods from our warehouse within 2 working days of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Postal delivery will normally take a further 5 working days.

Delivery times and charges vary by country.

Multiple delivery addresses in the same order will result in multiple delivery charges.

When ordering goods from Jadlam Toys & models for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Jadlam Toys & Models, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

All product prices quoted are inclusive of VAT (Value Added Tax). VAT on non EU deliveries cannot be reclaimed.

Important Note on Delivery Times

We do everything we can to meet the delivery times specified in this section. However, occasionally delivery times may be affected by factors beyond the control of Jadlam Racing and therefore cannot be guaranteed.

Key Information at a Glance

The most important points from our returns policy.

 Return unwanted items within 30 days (unopened).

 We provide free return shipping for any faulty, damaged, or incorrectly sent items.

 All returns must be initiated by completing our official Returns Form for efficient processing.

 Ensure items are returned in 'as new' condition with original packaging to qualify for a full refund.

Can I return my item?

Not Wanted

An unwanted product can be returned for a full refund within 30 days of delivery as long as it’s still in its original, unopened packaging.

In accordance with your rights when you purchase goods online, unwanted items can be returned even if you have opened them for inspection as long as you let us know within 14 calendar days from the day after delivery. You can examine the goods as you would in a shop but to obtain a full refund you must not use them. The goods must be returned in ‘as new’ condition and in their original packaging. The packaging must not be ripped or damaged or we may refuse the return.

Returns and exchanges can only be processed with proof of purchase. Please provide your order number when you return a product.

You will be liable for the cost of returning the goods to us and must ensure that they are returned in protective packaging.

Faulty or Damaged

If you have received a damaged or faulty item from us you can return it for a repair, replacement or refund.

If the item is faulty or damaged we will cover the costs of the return shipping. Please contact us prior to returning so we can arrange a free returns label or resolve the fault you are experiencing.

Please make it clear what the issue is on our returns paperwork, as some minor issues may not be very clear to our returns department.

Some manufacturers prefer to deal with faulty items themselves, so returns may be sent directly to the manufacturer. This helps you get a replacement or repair faster.

Incorrect

An item received incorrectly can be returned for a refund or replacement. Please make it clear on the returns paperwork which action you would like us to take. If you do not complete this section, we will automatically issue a refund.

If the item is incorrect, we will cover the return shipping costs. Please complete a returns request form by clicking here and we will provide a returns shipping label for you.

What is your Returns Period?

You can return an item up to 30 days after the date of delivery.

EXTENDED CHRISTMAS RETURNS (covers all orders placed in November & December 2024) ends 31st January 2025.

How do I cancel my order?

If you choose to cancel an order that you have not yet received, please contact us via phone or email. Have your order number ready for quicker processing. Use "Cancellation Request" in your contact message.

We do our best to cancel orders quickly, but it's possible the order is dispatched before we process your request.

If your order has already shipped, you'll need to return it after receiving it. This will be treated as an unwanted return, and you’ll be responsible for return shipping costs.

What are my cancellation rights?

You may cancel an order from the moment it's placed until 14 days after you receive the goods.

Please contact us by phone or email to request a cancellation.

How do I start a return?

You need to complete our Returns Form. A member of our Returns Department will contact you with full instructions.

How do I return my item?

Please complete our Returns Form. We will contact you with instructions.

If you're arranging your own return, please use a tracked courier service. We cannot be held liable for undelivered returns. Reuse original packaging if possible, or make sure the item is well protected and dry in transit.

Check Royal Mail or parcel services like Parcel2Go for competitive rates.

How much does it cost to return an item?

The cost depends on the return reason:

  • Unwanted item: You cover return shipping costs.
  • Damaged/Faulty item: We cover the return shipping.
  • Incorrect item: We cover the return shipping.

For self-paid returns, we recommend Royal Mail or Parcel2Go. A small tracked parcel via Royal Mail should cost around £5; courier options may range £7–10.

When we cover return shipping, we’ll send you a returns label. Complete the form by clicking here.

A restocking fee may apply for returns due to customer error or if items are returned in a condition different from what was stated.

Once your return is approved, you have 14 days to send the item. After that, the return is cancelled and no refund will be issued.

When will I be refunded?

We process refunds or replacements within 3–5 working days of receiving your return. If you used a tracked courier, you can confirm when the item was received. If you don’t hear from us within 7 working days, please get in touch.

How should I package my return?

We recommend reusing the original packaging. You must ensure the item is returned in protective packaging. Items returned damaged or without proper care may not qualify for a refund.

Description

.mediaFeature {padding:2px 0;}.safeTech {background:#6f92a5;float:left;padding:20px 0;font-size: 17}.safeTech, .safeTech h4 {color:#fff;}.aligncenter {text-align: center;}Product DetailsPush past boundaries and conquer more trails with the Axial AX24 XC-1 Rock Crawler RTR. Unique 4WS modes, extreme articulation, oversize tyres, and more let you crawl over bigger obstacles and pull tougher lines than any other 1/24 scale rig.

Key Features

  • Three 4-wheel steering (4WS) modes give drivers new terrain conquering ability.
  • Side plate chassis allows greater articulation for improved handling over rough terrain.
  • LED rock lights mounted in the rock sliders keep your path visible in low light.
  • Rockster wheels and Rock Lizards tyres produce trail-taming traction.
  • Fully equipped - you can hit the trails almost immediately!
In The Box
  • (1) Axial AX24 XC-1 1/24 Scale 4WS RTR Rock Crawler
  • (1) Spektrum SLT3 2.4GHz 3-Channel Radio System
  • (2) Axial AS-1 Servo
  • (1) Spektrum 2-in-1 ESC/Receiver Combo
  • (1) 0.5 Amp USB Charger
  • (1) Dynamite 88T Brushed Electric Motor
  • (1) Dynamite 350mAh 2S 7.4V LiPo
  • (4) AA Transmitter Batteries
  • (1) Product Manual
  • (1) Miscellaneous Tools
Needed to Complete
  • Nothing! Everything is included in the box!
Features
  • Three 4-wheel steering (4WS) modes give drivers new terrain conquering ability.
  • Side plate chassis allows greater articulation for improved handling over rough terrain.
  • LED rock lights mounted in the rock sliders keep your path visible in low light.
  • Long travel coilover shocks keep wheels on the ground to maximize traction.
  • 4-Link front and rear suspension reduces axle steer and torque twist.
  • Front and rear lockers with worm gear setup increase ground clearance.
  • Steel front and rear axles, stub axles, and dog bones provide strength.
  • Splined and sleeved drive shafts increase suspension travel.
  • Hinged body system offers easy access to on-board components.
  • Rockster wheels and Rock Lizards tyres produce trail-taming traction.
  • No bushings — entyre vehicle features sealed bearings.
  • Dynamite 88T motor provides the torque to conquer steep climbs.
  • Fully equipped — you can hit the trails almost immediately!
Overview

Every weekend, groups of off-road rock crawling enthusiasts gather to follow trails toward destinations far removed from the modern world. Their journey's end will reward them with beautiful views that only a select few ever see. But the best memories are made during the journey itself.

Within this community are the extreme crawlers. Where others see rocks, roots, and barriers, they see puzzle pieces that form a line to maneuver up, over, and beyond. It doesn't matter if most people would have trouble getting through on foot, let alone on wheels. Extreme crawlers have such a deep connection to their rig that they know when it can be pushed to new limits.

The 1/24 scale Axial AX24 XC-1 speaks to the extreme crawlers, and to everyone who wants to be one. With the AX24 XC-1, you'll be able to crawl over bigger obstacles and pull tougher lines than you can with any other 1/24 scale rig.

The new AX24 platform provides stability, durability, high clearance, generous articulation, and everything else extreme rock crawling enthusiasts need to overcome the impossible. Flat chassis side plates with rock sliders help you move through tight formations. Long travel shocks, a 4-link suspension, and worm gear drivetrain combine for easy handling, dependable power delivery, and the ability to clear rough terrain.

Then there's the unique AX24 4-wheel steering system. Following tightly to the line that leads from "here" to "there" has never been easier. Three transmitter-activated steering modes — for no rear tyre input, mirrored rear tyre input, or "crab crawl" — provide the flexibility you need to maneuver over or around almost anything in your way. This system gives all drivers new terrain conquering ability!

In 2007, Axial broke new ground in extreme RC crawling with the 1/10 scale AX10. If you're a long-time Axial fan, you'll love how the AX24 XC-1 pays homage to that legendary rig with a replica body and livery plus Rockster wheels and Rock Lizards tyres.

The AX24 XC-1 isn't just for experienced RC rock crawling hobbyists (though you'll enjoy how it takes on even steeper inclines and bigger obstacles than our SCX24 platform rigs). Newcomers will find it to be a fun and highly capable mini crawler to run on indoor or outdoor courses. It's also a great way for full-scale off roading enthusiasts to exercise and refine their skills.

Get ready to push past boundaries and conquer more trails with the Axial AX24 XC-1 Rock Crawler RTR. Because it's fully assembled and equipped, you can start today.

 FOUR-WHEEL STEERING (4WS)

The unique AX24 4-wheel steering system gives all drivers new terrain conquering ability. Three transmitter-activated modes — no rear tyre input, mirrored rear tyre input, and "crab crawl" — provide the flexibility you need to maneuver over or around anything in your way.

 

SIDE PLATE CHASSIS

The durable side plate chassis is engineered to allow high clearance and generous articulation. Angled rock sliders also help you maneuver past rocks, roots, ledges, and other large obstacles. Driving the AX24 XC-1, you go where you want to go!

 

LED LIGHTS

LED rock lights mounted in the rock sliders keep your path visible in low light. You'll be able to see and surmount obstacles you might not otherwise spot. Day or night, the AX24 XC-1 keeps your adventure alive.

 

COILOVER SHOCK ABSORBERS

Longer, 51mm coilover shocks are new for the AX24 platform. Mounted at a lay back angle in the side plate chassis, they allow increased articulation to keep the wheels on the ground and maximizing traction over uneven surfaces.

 

4-LINK FRONT AND REAR SUSPENSION

The suspension geometry uses a 4-link design that works together with the AX24 side plate chassis to increase articulation and reduce axle steer and torque twist.

 

WORM GEARS

The front and rear axle housings each have a worm screw and worm gear setup to get power to the axles and create higher ground clearance.

 

DURABLE STEEL AXLES

Steel front and rear axles, stub axles and dog bones provide the strength and durability needed to keep running with confidence during tough climbs and over rough trails.

 

SPLINED DRIVE SHAFTS

The drive shafts are splined and sleeved to allow for maximum suspension travel while keeping the power to the wheels.

 

HINGED BODY SYSTEM

The hinged body system provides fast, easy access to on-board components. Its hook-and-loop hinge design lets you reach the chassis and battery simply by swinging the body up.

 

ROCKSTER WHEELS & ROCK LIZARDS TYRES

In 2007, the 1/10 scale Axial AX10 platform revolutionized RC crawling. The 1/24 scale AX24 XC-1 pays homage to that groundbreaking rig with a replica body and livery, plus 1.0" Rockster wheels and 2.44" Rock Lizards tyres for nostalgic looks and trail-taming traction.

 

FULL BALL BEARINGS

Although the AX24 is smaller than many other Axial RC crawlers, it still measures up to our highest quality standards. For example, you'll find no bushings here. The drivetrain spins freely on sealed bearings throughout the entyre vehicle.

 

AXIAL AS-1 SERVOS

Axial AS-1 servos are mounted just above the axle, with servo savers that allow for steering accuracy while protecting the servo gears in the event of a bind or impact.

 

DYNAMITE 88T BRUSHED MOTOR

The Dynamite 88T brushed electric motor provides the right amount of torque to conquer steep climbs. It's mated to a stamped aluminium motor mount to keep flex to a minimum and protect the gears.

 

IMPROVED SPEKTRUM SLT3 TRANSMITTER WITH 2-IN-1 SYSTEM

The included Spektrum SLT3 transmitter is ergonomically designed for fatigue-free driving and has a foam wheel for precise fingertip control. Paired with a Spektrum 2-in-1 ESC/Receiver, its 2.4GHz signal lets you crawl in the company of multiple other rigs without worrying about interference. A new throttle port serves as an ESC bypass for using aftermarket ESCs without having to buy a new receiver.

 

 

Rewards

Rewarding every enthusiast

You can earn and redeem Jadlam Rewards across our entire range of products. Every purchase brings you closer to your next reward.

View Rewards
Jadlam Rewards Card

Delivery

Detailed Delivery Information

UK Economy Delivery

We use Royal Mail Tracked 48 as our main economy delivery service for all parcels. (Items classified as Large Letter by Royal Mail will be sent by Royal Mail 48).

This service aims to deliver within 2-3 working days and is tracked to the delivery point. SMS or email notifications will be sent to you if you have filled in the contact details on your order. This will allow you to view your delivery options prior to delivery and have advanced notice of a delivery day.

We aim to dispatch your order the same day if paid for before 2pm (excluding weekends and UK public holidays). Please note that if your order contains an item with a 1-2 day handling time your item will take longer to dispatch.

Once dispatched you will receive a notification and the item will then be delivered in the next 2-3 working days.

Delivery charges will be automatically calculated at the checkout page.

All product prices quoted are inclusive of VAT.

Please note that we cannot accept orders billed to or addressed to PO Boxes.

UK Express / Next Day Delivery

We will supply your email address and/or mobile number to the courier, they will use this to send you notification emails and SMS to let you know when your parcel will arrive.

*Where our Express/Next Day delivery service has been selected we aim to dispatch your goods from our warehouse in less than 1 working day of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Delivery will normally take 1-2 working days from the moment you place your order.

Please note that Express/Next Day delivery is a trackable service.

Delivery charges will be automatically calculated at the checkout page.

All product prices quoted are inclusive of VAT.

Please note that we can't accept orders billed to or addressed to PO Boxes.

Non-Mainland UK Shipping Information

Applies to: Northern Ireland, Channel Islands, Isle Of Man, Scottish Highlands & Islands, Scilly Isles.

Free on all orders under 5KG.

If your order weighs more than 5KG we will need to ship this via DPD which will incur a delivery charge of £9.99.

Please note this is only on orders over 5KG and most orders will come to less than 5KG.

Orders will be shipped on a 2 Day Service regardless of shipping option selected.

International Delivery

Shipping to Europe currently suspended due to changes with Brexit. More information due soon.

Shipping to Non European Countries

Shipping to Non European destinations is charged based on order value & order weight. In certain cases extra shipping charges may be required.

We aim to dispatch your goods from our warehouse within 2 working days of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Postal delivery will normally take a further 5 working days.

Delivery times and charges vary by country.

Multiple delivery addresses in the same order will result in multiple delivery charges.

When ordering goods from Jadlam Toys & models for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Jadlam Toys & Models, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

All product prices quoted are inclusive of VAT (Value Added Tax). VAT on non EU deliveries cannot be reclaimed.

Important Note on Delivery Times

We do everything we can to meet the delivery times specified in this section. However, occasionally delivery times may be affected by factors beyond the control of Jadlam Racing and therefore cannot be guaranteed.

Returns

Key Information at a Glance

The most important points from our returns policy.

 Return unwanted items within 30 days (unopened).

 We provide free return shipping for any faulty, damaged, or incorrectly sent items.

 All returns must be initiated by completing our official Returns Form for efficient processing.

 Ensure items are returned in 'as new' condition with original packaging to qualify for a full refund.

Can I return my item?

Not Wanted

An unwanted product can be returned for a full refund within 30 days of delivery as long as it’s still in its original, unopened packaging.

In accordance with your rights when you purchase goods online, unwanted items can be returned even if you have opened them for inspection as long as you let us know within 14 calendar days from the day after delivery. You can examine the goods as you would in a shop but to obtain a full refund you must not use them. The goods must be returned in ‘as new’ condition and in their original packaging. The packaging must not be ripped or damaged or we may refuse the return.

Returns and exchanges can only be processed with proof of purchase. Please provide your order number when you return a product.

You will be liable for the cost of returning the goods to us and must ensure that they are returned in protective packaging.

Faulty or Damaged

If you have received a damaged or faulty item from us you can return it for a repair, replacement or refund.

If the item is faulty or damaged we will cover the costs of the return shipping. Please contact us prior to returning so we can arrange a free returns label or resolve the fault you are experiencing.

Please make it clear what the issue is on our returns paperwork, as some minor issues may not be very clear to our returns department.

Some manufacturers prefer to deal with faulty items themselves, so returns may be sent directly to the manufacturer. This helps you get a replacement or repair faster.

Incorrect

An item received incorrectly can be returned for a refund or replacement. Please make it clear on the returns paperwork which action you would like us to take. If you do not complete this section, we will automatically issue a refund.

If the item is incorrect, we will cover the return shipping costs. Please complete a returns request form by clicking here and we will provide a returns shipping label for you.

What is your Returns Period?

You can return an item up to 30 days after the date of delivery.

EXTENDED CHRISTMAS RETURNS (covers all orders placed in November & December 2024) ends 31st January 2025.

How do I cancel my order?

If you choose to cancel an order that you have not yet received, please contact us via phone or email. Have your order number ready for quicker processing. Use "Cancellation Request" in your contact message.

We do our best to cancel orders quickly, but it's possible the order is dispatched before we process your request.

If your order has already shipped, you'll need to return it after receiving it. This will be treated as an unwanted return, and you’ll be responsible for return shipping costs.

What are my cancellation rights?

You may cancel an order from the moment it's placed until 14 days after you receive the goods.

Please contact us by phone or email to request a cancellation.

How do I start a return?

You need to complete our Returns Form. A member of our Returns Department will contact you with full instructions.

How do I return my item?

Please complete our Returns Form. We will contact you with instructions.

If you're arranging your own return, please use a tracked courier service. We cannot be held liable for undelivered returns. Reuse original packaging if possible, or make sure the item is well protected and dry in transit.

Check Royal Mail or parcel services like Parcel2Go for competitive rates.

How much does it cost to return an item?

The cost depends on the return reason:

  • Unwanted item: You cover return shipping costs.
  • Damaged/Faulty item: We cover the return shipping.
  • Incorrect item: We cover the return shipping.

For self-paid returns, we recommend Royal Mail or Parcel2Go. A small tracked parcel via Royal Mail should cost around £5; courier options may range £7–10.

When we cover return shipping, we’ll send you a returns label. Complete the form by clicking here.

A restocking fee may apply for returns due to customer error or if items are returned in a condition different from what was stated.

Once your return is approved, you have 14 days to send the item. After that, the return is cancelled and no refund will be issued.

When will I be refunded?

We process refunds or replacements within 3–5 working days of receiving your return. If you used a tracked courier, you can confirm when the item was received. If you don’t hear from us within 7 working days, please get in touch.

How should I package my return?

We recommend reusing the original packaging. You must ensure the item is returned in protective packaging. Items returned damaged or without proper care may not qualify for a refund.

Your Hobby, Our Passion

We're a family-owned business passionate about inspiring play and creativity for everyone, from hobbyists to young builders. Our team is here to help you find the perfect toys, models, and RC vehicles. Let’s create special memories together!

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Your Satisfaction Guaranteed

We stand behind every product we sell with a 30-day, no-hassle return policy. Shop with confidence knowing that your happiness is guaranteed.

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Passionate Experts

Our team in Glastonbury lives and breathes models, RC, and toys. We're here to share our knowledge and help you find the perfect toy, model, or gift.

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Unmatched Selection

Immerse yourself in a world of possibilities with our extensive collection of top-tier models, RC vehicles, and toys, handpicked from the best brands to ignite your passion and creativity.

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Decades of Experience

With a legacy spanning 25 years, we're proud to have served generations of hobbyists, families, and kids, helping them discover the joy of building, playing, and creating.

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