Other FAQs
Apologies if you have had to visit this page, I am guessing that you have a problem with your product or it is missing a piece. Whilst we can source missing pieces for you via the Manufacturer, this often adds a delay. So in some cases we recommend that you contact the Manufacturer directly and in most cases they will supply said pieces at no cost - all you will need to do is prove your purchase.
Tip: Have your proof of purchase ready when contacting the manufacturer for the fastest service.
LEGO
If your set is missing a piece, LEGO will replace it for you at no cost.
Request Replacement Parts
Playmobil
If your set is missing a piece, Playmobil will replace it for you at no cost.
Request Support
Sylvanian Families / Aquabeads
Vtech
UGears
Learning Resources
Brushwood
Leapfrog
Britains
Flair
Spinmaster
