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Axial 1:10 Capra 1.9 4WS Unlimited Trail Buggy RTR, Black AXI03022BT2

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SKU: C-AXI03022BT2

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£548.99
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Description

.mediaFeature {padding:2px 0;}.safeTech {background:#6f92a5;float:left;padding:20px 0;font-size: 17}.safeTech, .safeTech h4 {color:#fff;}.aligncenter {text-align: center;}Product DetailsReady-to-run with a Spektrum DX3 transmitter included, the Axial Capra 1.9 4WS Unlimited Trail Buggy delivers true rock crawling realism. With its precise 4-wheel steering, you can position the crawler and tyres perfectly to overcome obstacles!

Key Features

  • Includes front and rear steering out of the box for the ultimate in precise manoeuvrability
  • Currie F9 Portal Axles offer over 45% of steering with extra ground clearance for the best crawling performance
  • Adjustable oil-filled shocks feature hard anodised, threaded shock bodies and a single coilover spring
  • Metal universal joints on both axles provide smooth action and 45 degrees of steering for an efficient, high-performance drivetrain
  • Nitto Trail Grappler 1.9 tyres are mounted on injection-moulded, 3-piece, licensed Raceline beadlock wheels
In The Box
  • (1) Axial Capra 1.9 4WS Unlimited Trail Buggy RTR
  • (1) Spektrum DX3 2.4GHz Smart 3-Channel Radio (installed)
  • (1) Spektrum Firma 40A Brushed Smart 2-in-1 ESC and Receiver (installed)
  • (1) Axial 35T Brushed Motor (installed)
  • (2) Spektrum 15Kg Waterproof Servo 23T (installed)
  • (1) Axial LED Light Set (installed)
  • (1) Product manualn
Needed to Complete
  • (1) 2-3S Shorty LiPo Battery
  • (1) Compatible LiPo Battery Charger
Introduction

The Axial® Capra™ 1.9 Unlimited Trail Buggy is now available in a new version that gives crawling enthusiasts an even more realistic and effective way to manoeuvre. Out of the box, the ready-to-run Capra™ 1.9 4WS Unlimited Trail Buggy features front and rear steer to make it super capable on the rocks.

Features
  • Includes front and rear steering out of the box for the ultimate in precise manoeuvrability
  • Also includes an optional Dig setup — unlock the Dig transmission and upgrade to a 4-channel radio and micro servo to operate the Dig feature while also having rear steering
  • Currie F9 Portal Axles offer over 45% of steering with extra ground clearance for the best crawling performance
  • Tube chassis design offers the realistic scale looks of a rock crawler buggy and is optimised for suspension and tyre clearance
  • Included Spektrum™ DX3™ 2.4GHz DSMR® radio provides superior range, response, and interference resistance and is compatible with Smart technology
  • Front and rear axles each come with a Spektrum™ S614 Metal-Gear servo installed for steering
  • Adjustable oil-filled shocks feature hard anodized, threaded shock bodies and a single coilover spring
  • All pivot points are on stainless steel balls for a durable, long-lasting suspension point
  • Metal universal joints on both axles provide smooth action and 45 degrees of steering for an efficient, high-performance drivetrain
  • Nitto Trail Grappler 1.9 tyres are mounted on injection-moulded, 3-piece, licensed Raceline beadlock wheels
Overview

Axial® engineers have installed steer axles at both ends of this Capra™ for the enhanced manoeuvrability of 4-wheel steering. Using the third channel button of the included Spektrum™ DX3™ transmitter, you can steer the rear axle from 0 (straight) to 50% or 100%, left and right, to position the tyres perfectly for conquering obstacles. In full-scale crawling competition, such subtle manoeuvreing is a must to avoid losing points from reversing or hitting a marker on the course. With the Capra™ 1.9 4WS, you experience more true rock crawling realism!

The transmission also includes an optional Dig setup that's disabled from the factory (and requires upgrading to a 4-channel radio and micro servo for use). To have Dig and rear steering capabilities, remove the spacer from inside the transmission and install your micro servo. With the flick of a transmitter button, you can now activate Dig and lock the rear drive axle. That allows you to pull the buggy around by the front end while holding the rear in place.

The tube chassis of the Capra™ 1.9 4WS Unlimited Trail Buggy offers realistic scale rock crawler buggy looks and is optimised for suspension and tyre clearance. Currie F9 Portal Axles deliver over 45% of steering with extra ground clearance. Both axles feature metal universals that produce smooth action for an efficient and durable drivetrain. All links and suspension pivots are made of rust-proof stainless steel and provide precise, durable suspension points.

The included Spektrum™ DX3™ transmitter features exclusive DSMR® technology for superior range, response, and interference resistance. It's also fully compatible with the Smart telemetry potential provided by the vehicle's Spektrum™ Firma™ 2-in-1 40A Smart ESC/Receiver. Using a Spektrum™ Smart LiPo pack, you can follow on-board battery capacity on the transmitter's voltage level indicator while driving with confidence in any weather and trail conditions — the electronics are protected by a waterproof and dustproof design.

The Capra™ 1.9 4WS Unlimited Trail Buggy includes larger, licensed Nitto Trail Grappler M/T tyres that increase ground clearance while offering a wider tyre patch for more traction wherever you crawl — on a trail, a comp course, or backyard crawl course. The tyres are mounted on licensed Raceline injection-moulded wheels with a 3-piece beadlock design for easy tyre removal and replacement without gluing.

Factory-assembled and finished, the Axial® Capra™ 1.9 4WS Unlimited Trail Buggy RTR comes with the transmitter, receiver/ESC, motor, two steering servos, and AA transmitter batteries. All you need to supply is your choice of suitable battery and charger.

FRONT AND REAR STEERING

Axial® designers have installed two steer axles at both ends of this Capra™ to give you the ultimate in manoeuvrability. Using the included Spektrum™ DX3™ transmitter's third-channel button, you can choose to steer the rear axle from 0 (straight) to 50% or 100%, left and right. Want to make it even more manoeuvreable? Then unlock the Dig transmission and upgrade to a 4-channel radio to operate the Dig feature while also having rear steering!

 

"DIG" OPTIONED TRANSMISSION

The Capra™ 1.9 4WS Unlimited Trail Buggy transmission includes an optional Dig setup that's disabled from the factory. Using the Dig function requires a transmitter and receiver with at least four channels plus a micro servo. After installing the receiver, simply remove the spacer from inside the transmission and install your micro servo. With the flick of a button on your transmitter, you're now able to activate Dig and lock the rear drive axle. That allows you to pull the buggy around by the front end while holding the rear in place.

 

CURRIE F9 LICENSED PORTAL AXLES

The Currie F9 Portal Axles are designed specifically for the best performance when crawling, offering over 45% of steering with extra ground clearance.

 

TUBE CHASSIS DESIGN

The tube chassis design offers the realistic scale looks of a rock crawler buggy and is optimised for suspension and tyre clearance.

 

™ DX3™ 2.4GHz DSMR® TRANSMITTER " loading="lazy" src="https://www.horizonhobby.com/on/demandware.static/-/Sites-horizon-master/default/PDPImages/AXI03022_PP_04.jpg" class="img-fluid">SPEKTRUM™ DX3™ 2.4GHz DSMR® TRANSMITTER

The included Spektrum™ DX3™ radio features exclusive DSMR® technology for superior range, response, and interference resistance. It's also fully compatible with the Smart telemetry potential provided by the vehicle's installed Spektrum™ Firma™ 2-in-1 40A Smart ESC/Receiver.

 

TWO METAL-GEARED SERVOS

Each end of the Capra™ 1.9 4WS Unlimited Trail Buggy is equipped with a Spektrum™ S614 Metal-Gear servo to steer the front and rear axles.

 

ALUMINIUM OIL-FILLED SHOCKS

The shock bodies are threaded and hard-anodized for a smooth, long-lasting finish. Adjust the dampening to your optimal suspension settings by increasing or decreasing the spring pre-load simply by rotating the threaded shock collars.

 

METAL UNIVERSAL JOINTS

Both axles feature metal universals that deliver smooth action for an efficient and durable drivetrain. The universals provide 45 degrees of steering, too.

 

STAINLESS STEEL SUSPENSION LINKS AND PIVOT BALLS

All links and suspension pivots are made of rust-proof stainless steel and provide precise, durable suspension points.

 

3-PIECE BEADLOCK WHEELS

The licensed Raceline injection-moulded wheels feature a 3-piece beadlock design, allowing the tyres to be removed and replaced easily without gluing.

 

LARGER NITTO TRAIL GRAPPLER TYRES

The Capra™ 1.9 4WS Unlimited Trail Buggy includes the updated, licensed 4.75 Nitto Trail Grappler M/T 1.9 tyres from the SCX10™ III. These larger tyres increase ground clearance while offering a wider tyre patch for more traction.

 

READY-TO-RUN

The Capra™ 1.9 4WS Unlimited Trail Buggy comes assembled and includes a transmitter, receiver/ESC, motor, two steering servos, and AA transmitter batteries. All you need to supply is a battery and charger.

 

Rewarding every enthusiast

You can earn and redeem Jadlam Rewards across our entire range of products. Every purchase brings you closer to your next reward.

View Rewards
Jadlam Rewards Card

Detailed Delivery Information

UK Economy Delivery

We use Royal Mail Tracked 48 as our main economy delivery service for all parcels. (Items classified as Large Letter by Royal Mail will be sent by Royal Mail 48).

This service aims to deliver within 2-3 working days and is tracked to the delivery point. SMS or email notifications will be sent to you if you have filled in the contact details on your order. This will allow you to view your delivery options prior to delivery and have advanced notice of a delivery day.

We aim to dispatch your order the same day if paid for before 2pm (excluding weekends and UK public holidays). Please note that if your order contains an item with a 1-2 day handling time your item will take longer to dispatch.

Once dispatched you will receive a notification and the item will then be delivered in the next 2-3 working days.

Delivery charges will be automatically calculated at the checkout page.

All product prices quoted are inclusive of VAT.

Please note that we cannot accept orders billed to or addressed to PO Boxes.

UK Express / Next Day Delivery

We will supply your email address and/or mobile number to the courier, they will use this to send you notification emails and SMS to let you know when your parcel will arrive.

*Where our Express/Next Day delivery service has been selected we aim to dispatch your goods from our warehouse in less than 1 working day of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Delivery will normally take 1-2 working days from the moment you place your order.

Please note that Express/Next Day delivery is a trackable service.

Delivery charges will be automatically calculated at the checkout page.

All product prices quoted are inclusive of VAT.

Please note that we can't accept orders billed to or addressed to PO Boxes.

Non-Mainland UK Shipping Information

Applies to: Northern Ireland, Channel Islands, Isle Of Man, Scottish Highlands & Islands, Scilly Isles.

Free on all orders under 5KG.

If your order weighs more than 5KG we will need to ship this via DPD which will incur a delivery charge of £9.99.

Please note this is only on orders over 5KG and most orders will come to less than 5KG.

Orders will be shipped on a 2 Day Service regardless of shipping option selected.

International Delivery

Shipping to Europe currently suspended due to changes with Brexit. More information due soon.

Shipping to Non European Countries

Shipping to Non European destinations is charged based on order value & order weight. In certain cases extra shipping charges may be required.

We aim to dispatch your goods from our warehouse within 2 working days of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Postal delivery will normally take a further 5 working days.

Delivery times and charges vary by country.

Multiple delivery addresses in the same order will result in multiple delivery charges.

When ordering goods from Jadlam Toys & models for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Jadlam Toys & Models, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

All product prices quoted are inclusive of VAT (Value Added Tax). VAT on non EU deliveries cannot be reclaimed.

Important Note on Delivery Times

We do everything we can to meet the delivery times specified in this section. However, occasionally delivery times may be affected by factors beyond the control of Jadlam Racing and therefore cannot be guaranteed.

Key Information at a Glance

The most important points from our returns policy.

 Return unwanted items within 30 days (unopened).

 We provide free return shipping for any faulty, damaged, or incorrectly sent items.

 All returns must be initiated by completing our official Returns Form for efficient processing.

 Ensure items are returned in 'as new' condition with original packaging to qualify for a full refund.

Can I return my item?

Not Wanted

An unwanted product can be returned for a full refund within 30 days of delivery as long as it’s still in its original, unopened packaging.

In accordance with your rights when you purchase goods online, unwanted items can be returned even if you have opened them for inspection as long as you let us know within 14 calendar days from the day after delivery. You can examine the goods as you would in a shop but to obtain a full refund you must not use them. The goods must be returned in ‘as new’ condition and in their original packaging. The packaging must not be ripped or damaged or we may refuse the return.

Returns and exchanges can only be processed with proof of purchase. Please provide your order number when you return a product.

You will be liable for the cost of returning the goods to us and must ensure that they are returned in protective packaging.

Faulty or Damaged

If you have received a damaged or faulty item from us you can return it for a repair, replacement or refund.

If the item is faulty or damaged we will cover the costs of the return shipping. Please contact us prior to returning so we can arrange a free returns label or resolve the fault you are experiencing.

Please make it clear what the issue is on our returns paperwork, as some minor issues may not be very clear to our returns department.

Some manufacturers prefer to deal with faulty items themselves, so returns may be sent directly to the manufacturer. This helps you get a replacement or repair faster.

Incorrect

An item received incorrectly can be returned for a refund or replacement. Please make it clear on the returns paperwork which action you would like us to take. If you do not complete this section, we will automatically issue a refund.

If the item is incorrect, we will cover the return shipping costs. Please complete a returns request form by clicking here and we will provide a returns shipping label for you.

What is your Returns Period?

You can return an item up to 30 days after the date of delivery.

EXTENDED CHRISTMAS RETURNS (covers all orders placed in November & December 2024) ends 31st January 2025.

How do I cancel my order?

If you choose to cancel an order that you have not yet received, please contact us via phone or email. Have your order number ready for quicker processing. Use "Cancellation Request" in your contact message.

We do our best to cancel orders quickly, but it's possible the order is dispatched before we process your request.

If your order has already shipped, you'll need to return it after receiving it. This will be treated as an unwanted return, and you’ll be responsible for return shipping costs.

What are my cancellation rights?

You may cancel an order from the moment it's placed until 14 days after you receive the goods.

Please contact us by phone or email to request a cancellation.

How do I start a return?

You need to complete our Returns Form. A member of our Returns Department will contact you with full instructions.

How do I return my item?

Please complete our Returns Form. We will contact you with instructions.

If you're arranging your own return, please use a tracked courier service. We cannot be held liable for undelivered returns. Reuse original packaging if possible, or make sure the item is well protected and dry in transit.

Check Royal Mail or parcel services like Parcel2Go for competitive rates.

How much does it cost to return an item?

The cost depends on the return reason:

  • Unwanted item: You cover return shipping costs.
  • Damaged/Faulty item: We cover the return shipping.
  • Incorrect item: We cover the return shipping.

For self-paid returns, we recommend Royal Mail or Parcel2Go. A small tracked parcel via Royal Mail should cost around £5; courier options may range £7–10.

When we cover return shipping, we’ll send you a returns label. Complete the form by clicking here.

A restocking fee may apply for returns due to customer error or if items are returned in a condition different from what was stated.

Once your return is approved, you have 14 days to send the item. After that, the return is cancelled and no refund will be issued.

When will I be refunded?

We process refunds or replacements within 3–5 working days of receiving your return. If you used a tracked courier, you can confirm when the item was received. If you don’t hear from us within 7 working days, please get in touch.

How should I package my return?

We recommend reusing the original packaging. You must ensure the item is returned in protective packaging. Items returned damaged or without proper care may not qualify for a refund.

Combo Deals

Description

.mediaFeature {padding:2px 0;}.safeTech {background:#6f92a5;float:left;padding:20px 0;font-size: 17}.safeTech, .safeTech h4 {color:#fff;}.aligncenter {text-align: center;}Product DetailsReady-to-run with a Spektrum DX3 transmitter included, the Axial Capra 1.9 4WS Unlimited Trail Buggy delivers true rock crawling realism. With its precise 4-wheel steering, you can position the crawler and tyres perfectly to overcome obstacles!

Key Features

  • Includes front and rear steering out of the box for the ultimate in precise manoeuvrability
  • Currie F9 Portal Axles offer over 45% of steering with extra ground clearance for the best crawling performance
  • Adjustable oil-filled shocks feature hard anodised, threaded shock bodies and a single coilover spring
  • Metal universal joints on both axles provide smooth action and 45 degrees of steering for an efficient, high-performance drivetrain
  • Nitto Trail Grappler 1.9 tyres are mounted on injection-moulded, 3-piece, licensed Raceline beadlock wheels
In The Box
  • (1) Axial Capra 1.9 4WS Unlimited Trail Buggy RTR
  • (1) Spektrum DX3 2.4GHz Smart 3-Channel Radio (installed)
  • (1) Spektrum Firma 40A Brushed Smart 2-in-1 ESC and Receiver (installed)
  • (1) Axial 35T Brushed Motor (installed)
  • (2) Spektrum 15Kg Waterproof Servo 23T (installed)
  • (1) Axial LED Light Set (installed)
  • (1) Product manualn
Needed to Complete
  • (1) 2-3S Shorty LiPo Battery
  • (1) Compatible LiPo Battery Charger
Introduction

The Axial® Capra™ 1.9 Unlimited Trail Buggy is now available in a new version that gives crawling enthusiasts an even more realistic and effective way to manoeuvre. Out of the box, the ready-to-run Capra™ 1.9 4WS Unlimited Trail Buggy features front and rear steer to make it super capable on the rocks.

Features
  • Includes front and rear steering out of the box for the ultimate in precise manoeuvrability
  • Also includes an optional Dig setup — unlock the Dig transmission and upgrade to a 4-channel radio and micro servo to operate the Dig feature while also having rear steering
  • Currie F9 Portal Axles offer over 45% of steering with extra ground clearance for the best crawling performance
  • Tube chassis design offers the realistic scale looks of a rock crawler buggy and is optimised for suspension and tyre clearance
  • Included Spektrum™ DX3™ 2.4GHz DSMR® radio provides superior range, response, and interference resistance and is compatible with Smart technology
  • Front and rear axles each come with a Spektrum™ S614 Metal-Gear servo installed for steering
  • Adjustable oil-filled shocks feature hard anodized, threaded shock bodies and a single coilover spring
  • All pivot points are on stainless steel balls for a durable, long-lasting suspension point
  • Metal universal joints on both axles provide smooth action and 45 degrees of steering for an efficient, high-performance drivetrain
  • Nitto Trail Grappler 1.9 tyres are mounted on injection-moulded, 3-piece, licensed Raceline beadlock wheels
Overview

Axial® engineers have installed steer axles at both ends of this Capra™ for the enhanced manoeuvrability of 4-wheel steering. Using the third channel button of the included Spektrum™ DX3™ transmitter, you can steer the rear axle from 0 (straight) to 50% or 100%, left and right, to position the tyres perfectly for conquering obstacles. In full-scale crawling competition, such subtle manoeuvreing is a must to avoid losing points from reversing or hitting a marker on the course. With the Capra™ 1.9 4WS, you experience more true rock crawling realism!

The transmission also includes an optional Dig setup that's disabled from the factory (and requires upgrading to a 4-channel radio and micro servo for use). To have Dig and rear steering capabilities, remove the spacer from inside the transmission and install your micro servo. With the flick of a transmitter button, you can now activate Dig and lock the rear drive axle. That allows you to pull the buggy around by the front end while holding the rear in place.

The tube chassis of the Capra™ 1.9 4WS Unlimited Trail Buggy offers realistic scale rock crawler buggy looks and is optimised for suspension and tyre clearance. Currie F9 Portal Axles deliver over 45% of steering with extra ground clearance. Both axles feature metal universals that produce smooth action for an efficient and durable drivetrain. All links and suspension pivots are made of rust-proof stainless steel and provide precise, durable suspension points.

The included Spektrum™ DX3™ transmitter features exclusive DSMR® technology for superior range, response, and interference resistance. It's also fully compatible with the Smart telemetry potential provided by the vehicle's Spektrum™ Firma™ 2-in-1 40A Smart ESC/Receiver. Using a Spektrum™ Smart LiPo pack, you can follow on-board battery capacity on the transmitter's voltage level indicator while driving with confidence in any weather and trail conditions — the electronics are protected by a waterproof and dustproof design.

The Capra™ 1.9 4WS Unlimited Trail Buggy includes larger, licensed Nitto Trail Grappler M/T tyres that increase ground clearance while offering a wider tyre patch for more traction wherever you crawl — on a trail, a comp course, or backyard crawl course. The tyres are mounted on licensed Raceline injection-moulded wheels with a 3-piece beadlock design for easy tyre removal and replacement without gluing.

Factory-assembled and finished, the Axial® Capra™ 1.9 4WS Unlimited Trail Buggy RTR comes with the transmitter, receiver/ESC, motor, two steering servos, and AA transmitter batteries. All you need to supply is your choice of suitable battery and charger.

FRONT AND REAR STEERING

Axial® designers have installed two steer axles at both ends of this Capra™ to give you the ultimate in manoeuvrability. Using the included Spektrum™ DX3™ transmitter's third-channel button, you can choose to steer the rear axle from 0 (straight) to 50% or 100%, left and right. Want to make it even more manoeuvreable? Then unlock the Dig transmission and upgrade to a 4-channel radio to operate the Dig feature while also having rear steering!

 

"DIG" OPTIONED TRANSMISSION

The Capra™ 1.9 4WS Unlimited Trail Buggy transmission includes an optional Dig setup that's disabled from the factory. Using the Dig function requires a transmitter and receiver with at least four channels plus a micro servo. After installing the receiver, simply remove the spacer from inside the transmission and install your micro servo. With the flick of a button on your transmitter, you're now able to activate Dig and lock the rear drive axle. That allows you to pull the buggy around by the front end while holding the rear in place.

 

CURRIE F9 LICENSED PORTAL AXLES

The Currie F9 Portal Axles are designed specifically for the best performance when crawling, offering over 45% of steering with extra ground clearance.

 

TUBE CHASSIS DESIGN

The tube chassis design offers the realistic scale looks of a rock crawler buggy and is optimised for suspension and tyre clearance.

 

™ DX3™ 2.4GHz DSMR® TRANSMITTER " loading="lazy" src="https://www.horizonhobby.com/on/demandware.static/-/Sites-horizon-master/default/PDPImages/AXI03022_PP_04.jpg" class="img-fluid">SPEKTRUM™ DX3™ 2.4GHz DSMR® TRANSMITTER

The included Spektrum™ DX3™ radio features exclusive DSMR® technology for superior range, response, and interference resistance. It's also fully compatible with the Smart telemetry potential provided by the vehicle's installed Spektrum™ Firma™ 2-in-1 40A Smart ESC/Receiver.

 

TWO METAL-GEARED SERVOS

Each end of the Capra™ 1.9 4WS Unlimited Trail Buggy is equipped with a Spektrum™ S614 Metal-Gear servo to steer the front and rear axles.

 

ALUMINIUM OIL-FILLED SHOCKS

The shock bodies are threaded and hard-anodized for a smooth, long-lasting finish. Adjust the dampening to your optimal suspension settings by increasing or decreasing the spring pre-load simply by rotating the threaded shock collars.

 

METAL UNIVERSAL JOINTS

Both axles feature metal universals that deliver smooth action for an efficient and durable drivetrain. The universals provide 45 degrees of steering, too.

 

STAINLESS STEEL SUSPENSION LINKS AND PIVOT BALLS

All links and suspension pivots are made of rust-proof stainless steel and provide precise, durable suspension points.

 

3-PIECE BEADLOCK WHEELS

The licensed Raceline injection-moulded wheels feature a 3-piece beadlock design, allowing the tyres to be removed and replaced easily without gluing.

 

LARGER NITTO TRAIL GRAPPLER TYRES

The Capra™ 1.9 4WS Unlimited Trail Buggy includes the updated, licensed 4.75 Nitto Trail Grappler M/T 1.9 tyres from the SCX10™ III. These larger tyres increase ground clearance while offering a wider tyre patch for more traction.

 

READY-TO-RUN

The Capra™ 1.9 4WS Unlimited Trail Buggy comes assembled and includes a transmitter, receiver/ESC, motor, two steering servos, and AA transmitter batteries. All you need to supply is a battery and charger.

 

Rewards

Rewarding every enthusiast

You can earn and redeem Jadlam Rewards across our entire range of products. Every purchase brings you closer to your next reward.

View Rewards
Jadlam Rewards Card

Delivery

Detailed Delivery Information

UK Economy Delivery

We use Royal Mail Tracked 48 as our main economy delivery service for all parcels. (Items classified as Large Letter by Royal Mail will be sent by Royal Mail 48).

This service aims to deliver within 2-3 working days and is tracked to the delivery point. SMS or email notifications will be sent to you if you have filled in the contact details on your order. This will allow you to view your delivery options prior to delivery and have advanced notice of a delivery day.

We aim to dispatch your order the same day if paid for before 2pm (excluding weekends and UK public holidays). Please note that if your order contains an item with a 1-2 day handling time your item will take longer to dispatch.

Once dispatched you will receive a notification and the item will then be delivered in the next 2-3 working days.

Delivery charges will be automatically calculated at the checkout page.

All product prices quoted are inclusive of VAT.

Please note that we cannot accept orders billed to or addressed to PO Boxes.

UK Express / Next Day Delivery

We will supply your email address and/or mobile number to the courier, they will use this to send you notification emails and SMS to let you know when your parcel will arrive.

*Where our Express/Next Day delivery service has been selected we aim to dispatch your goods from our warehouse in less than 1 working day of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Delivery will normally take 1-2 working days from the moment you place your order.

Please note that Express/Next Day delivery is a trackable service.

Delivery charges will be automatically calculated at the checkout page.

All product prices quoted are inclusive of VAT.

Please note that we can't accept orders billed to or addressed to PO Boxes.

Non-Mainland UK Shipping Information

Applies to: Northern Ireland, Channel Islands, Isle Of Man, Scottish Highlands & Islands, Scilly Isles.

Free on all orders under 5KG.

If your order weighs more than 5KG we will need to ship this via DPD which will incur a delivery charge of £9.99.

Please note this is only on orders over 5KG and most orders will come to less than 5KG.

Orders will be shipped on a 2 Day Service regardless of shipping option selected.

International Delivery

Shipping to Europe currently suspended due to changes with Brexit. More information due soon.

Shipping to Non European Countries

Shipping to Non European destinations is charged based on order value & order weight. In certain cases extra shipping charges may be required.

We aim to dispatch your goods from our warehouse within 2 working days of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Postal delivery will normally take a further 5 working days.

Delivery times and charges vary by country.

Multiple delivery addresses in the same order will result in multiple delivery charges.

When ordering goods from Jadlam Toys & models for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Jadlam Toys & Models, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

All product prices quoted are inclusive of VAT (Value Added Tax). VAT on non EU deliveries cannot be reclaimed.

Important Note on Delivery Times

We do everything we can to meet the delivery times specified in this section. However, occasionally delivery times may be affected by factors beyond the control of Jadlam Racing and therefore cannot be guaranteed.

Returns

Key Information at a Glance

The most important points from our returns policy.

 Return unwanted items within 30 days (unopened).

 We provide free return shipping for any faulty, damaged, or incorrectly sent items.

 All returns must be initiated by completing our official Returns Form for efficient processing.

 Ensure items are returned in 'as new' condition with original packaging to qualify for a full refund.

Can I return my item?

Not Wanted

An unwanted product can be returned for a full refund within 30 days of delivery as long as it’s still in its original, unopened packaging.

In accordance with your rights when you purchase goods online, unwanted items can be returned even if you have opened them for inspection as long as you let us know within 14 calendar days from the day after delivery. You can examine the goods as you would in a shop but to obtain a full refund you must not use them. The goods must be returned in ‘as new’ condition and in their original packaging. The packaging must not be ripped or damaged or we may refuse the return.

Returns and exchanges can only be processed with proof of purchase. Please provide your order number when you return a product.

You will be liable for the cost of returning the goods to us and must ensure that they are returned in protective packaging.

Faulty or Damaged

If you have received a damaged or faulty item from us you can return it for a repair, replacement or refund.

If the item is faulty or damaged we will cover the costs of the return shipping. Please contact us prior to returning so we can arrange a free returns label or resolve the fault you are experiencing.

Please make it clear what the issue is on our returns paperwork, as some minor issues may not be very clear to our returns department.

Some manufacturers prefer to deal with faulty items themselves, so returns may be sent directly to the manufacturer. This helps you get a replacement or repair faster.

Incorrect

An item received incorrectly can be returned for a refund or replacement. Please make it clear on the returns paperwork which action you would like us to take. If you do not complete this section, we will automatically issue a refund.

If the item is incorrect, we will cover the return shipping costs. Please complete a returns request form by clicking here and we will provide a returns shipping label for you.

What is your Returns Period?

You can return an item up to 30 days after the date of delivery.

EXTENDED CHRISTMAS RETURNS (covers all orders placed in November & December 2024) ends 31st January 2025.

How do I cancel my order?

If you choose to cancel an order that you have not yet received, please contact us via phone or email. Have your order number ready for quicker processing. Use "Cancellation Request" in your contact message.

We do our best to cancel orders quickly, but it's possible the order is dispatched before we process your request.

If your order has already shipped, you'll need to return it after receiving it. This will be treated as an unwanted return, and you’ll be responsible for return shipping costs.

What are my cancellation rights?

You may cancel an order from the moment it's placed until 14 days after you receive the goods.

Please contact us by phone or email to request a cancellation.

How do I start a return?

You need to complete our Returns Form. A member of our Returns Department will contact you with full instructions.

How do I return my item?

Please complete our Returns Form. We will contact you with instructions.

If you're arranging your own return, please use a tracked courier service. We cannot be held liable for undelivered returns. Reuse original packaging if possible, or make sure the item is well protected and dry in transit.

Check Royal Mail or parcel services like Parcel2Go for competitive rates.

How much does it cost to return an item?

The cost depends on the return reason:

  • Unwanted item: You cover return shipping costs.
  • Damaged/Faulty item: We cover the return shipping.
  • Incorrect item: We cover the return shipping.

For self-paid returns, we recommend Royal Mail or Parcel2Go. A small tracked parcel via Royal Mail should cost around £5; courier options may range £7–10.

When we cover return shipping, we’ll send you a returns label. Complete the form by clicking here.

A restocking fee may apply for returns due to customer error or if items are returned in a condition different from what was stated.

Once your return is approved, you have 14 days to send the item. After that, the return is cancelled and no refund will be issued.

When will I be refunded?

We process refunds or replacements within 3–5 working days of receiving your return. If you used a tracked courier, you can confirm when the item was received. If you don’t hear from us within 7 working days, please get in touch.

How should I package my return?

We recommend reusing the original packaging. You must ensure the item is returned in protective packaging. Items returned damaged or without proper care may not qualify for a refund.

Your Hobby, Our Passion

We're a family-owned business passionate about inspiring play and creativity for everyone, from hobbyists to young builders. Our team is here to help you find the perfect toys, models, and RC vehicles. Let’s create special memories together!

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We stand behind every product we sell with a 30-day, no-hassle return policy. Shop with confidence knowing that your happiness is guaranteed.

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Passionate Experts

Our team in Glastonbury lives and breathes models, RC, and toys. We're here to share our knowledge and help you find the perfect toy, model, or gift.

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With a legacy spanning 25 years, we're proud to have served generations of hobbyists, families, and kids, helping them discover the joy of building, playing, and creating.

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