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Kato Unitrack Turntable Straight Track Extension Set N Gauge 20-285

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SKU: K20-285

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Description

20-285 Turntable extension line set (straight line)

During the heyday of steam locomotives, the main stations had an engine zone attached to them, and there was always a turntable.
Steam locomotives whose traveling direction is limited due to their structure are placed on a turntable and turned around in order to change the traveling direction at the station or terminal station, and they are equipped with coal, sand, etc. In response, I left for the next train tow.
The good old days, the electric turntables are perfect for reproducing the landscape of the engine districts when steam locomotives were the flower of railways. A prototype that has a relatively shallow pit called a lower road type, with smooth side-to-side rotation and a reliable stop mechanism, this item doubles the fun of running a steam locomotive train. Of course, steam locomotives that have been active in Japan are equipped with a 160 mm main girder that can be mounted with room. Why don't you try to reproduce the scenery of the county area with a wealth of items, such as an extension track set that forms the perimeter of the turntable, adjacent tracks, and an electric turntable extension cord (150 cm).

Main features
The electric turntable (# 20-283)
· The turntable which is indispensable to enjoy the steam locomotive is a new appearance from KATO! The definitive edition of the steam locomotive structure!
· It has a relatively shallow pit called the lower road type A specification that reproduces the type and pursues ease of use that supports parlor driving.
· The track arrangement angle of the turntable adopts 10 °. The outer diameter of the body is 217 mm. The turntable girder length is 160 mm and large steamers are OK!
· The thickness of the turntable is 12 mm. 5 mm up against the 7 mm upper surface of the Unitrack track. Adjust the height outside the adjacent line.
· By the switch operation of the controller, rotation and stop to the left and right and automatic lock type automatic advance angle that drives accurately are adopted.
-Actual turning speed of about 1 minute per lap. Just before stopping, it decelerates further and stops securely. The actual movement brings out the scenery of the institution district.
-The connector type one-touch wiring eliminates the need for complicated electrical wiring. Anyone can easily incorporate it into the layout.
· The feed to the line is from the turntable. The turntable girders can feed by feeding the lines before and after the connection.
· In the case of retaining, it can be turned on / off for each indwelling wire by using the insulation joiner and the adjacent line feeder kit and feeding switch (sold separately).
· By combining multiple sets of optional turntable extension lines, it is possible to reproduce a powerful large-scale engine district with a powerful trunk line.
· Separately sold structures including the engine area facility set are perfect for reproducing an engine area with a turntable.
· Product contents: Body · Turntable controller · AC adapter power supply · Controller connecting cord · Jump code 1 adjacent line (straight line) 4 lines · outer peripheral line (3 lines) 2 pieces · car stopper 6 pieces · Uni-Joyner 2 pieces ·Insulation Joiner (one piece) 6 pieces.

Turntable extension line set (straight line) (# 20-285)
· Used for extension of indwelling lines extending radially from the turntable. Stopper to use on the diagonal is attached.
· For connection to the turntable, replace the outer panel with the outer track and connect the adjacent tracks.
· Product contents: Adjacent lines: 3 straight lines · 3 outer circumference lines (3 segments) 2 pieces · 3 car stops 3 pieces, Uni Joiner (pieces), 6 pieces of insulation joiners (pieces)

Turntable extension line set (curved) (# 20-286)
· A set for line expansion parallel to the turntable, such as reproduction of a small-scale engine district or terminal station without using a fan-shaped engine storage.
· With parallel tracks (curved), make parallel double tracks with a double track spacing of 33 mm from the turntable. It is most suitable for the setting of the wooden storage.
· Curve R381-10 is used at the end of the adjacent line (straight line) and has the same length as S62, and creates a parallel double line with a double line spacing of 49.5 mm. Between the tracks, you can set up a coal feed / water supply set and a local home.
· Product contents: Adjacent line Curve (1 each for left and right) · 2 curves R381-10 2 straight lines · 2 outer circumference line (3 segments) 2 pieces Unijoner (pieces), insulation joiner (pieces) 6 pieces each . * Standard Uni Joiner is included with R381-10 and S62.

Turntable adjacent line feeder kit (# 20-284)
· Feeder kit used for vehicle detention to the track connected to the turntable, and constant current supply by DCC.
· The power is supplied to each wire by attaching it to the back of the adjacent wire. In the case of vehicle retention, turn on / off the optional feed switch. -Product
content:

Current collection pin (left, right) -Back cover-Flat screw-Feeder code 3 sets each- Fan-shaped engine storage (# 23-240)-Completed
product type fan-shaped with a modern, reinforced concrete structure as a prototype Institutional storage.
-It has 3 wires, and can be extended by arranging multiple wires with 3, 6 and 9 wires.
-A straight design with no door on the front.
· The depth is 200mm, and large-sized steam locomotives such as C62 and D51 are also stored with room.
-The roof is in the form of a loose one-piece flow with smoke removal chimneys before and after each rail. We arrange window for light on the side and the back.
· In the cabinet, a unitrack line (186 mm) that reproduces the inspection pit is attached.
· Connect to the outside of the turntable extension line set (straight line) when using the floor.
· The angle of the adjacent line is 10 ° rail height is about 12 mm. It also supports use by dropping the turntable from the base surface.
· The rail surface height is 7.2 mm when the bottom spacer is not used.
· The special seal with number line indication, zebra mark, various slogans etc. is attached.

Electric turntable extension cord (150 cm) (# 20-287)
· It is an item which extends the range of use of Uni-track electric turntable. If the turntable is placed inside a large layout such as a fixed type or endless, or if the distance between the turntable main body and the operation device is long in the floor layout, the range of installation of the turntable on the layout is improved, which is cheaper. You can use it with your heart.
· One has a length of 150 cm, and it will be about 4 m in total length when connecting this two cords to the cord attached to the turntable body. (The installation position of the equipment is set at a distance of 2 to 3 m, which is the upper limit that can be manipulated visually)

Rewarding every enthusiast

You can earn and redeem Jadlam Rewards across our entire range of products. Every purchase brings you closer to your next reward.

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Detailed Delivery Information

UK Economy Delivery

We use Royal Mail Tracked 48 as our main economy delivery service for all parcels. (Items classified as Large Letter by Royal Mail will be sent by Royal Mail 48).

This service aims to deliver within 2-3 working days and is tracked to the delivery point. SMS or email notifications will be sent to you if you have filled in the contact details on your order. This will allow you to view your delivery options prior to delivery and have advanced notice of a delivery day.

We aim to dispatch your order the same day if paid for before 2pm (excluding weekends and UK public holidays). Please note that if your order contains an item with a 1-2 day handling time your item will take longer to dispatch.

Once dispatched you will receive a notification and the item will then be delivered in the next 2-3 working days.

Delivery charges will be automatically calculated at the checkout page.

All product prices quoted are inclusive of VAT.

Please note that we cannot accept orders billed to or addressed to PO Boxes.

UK Express / Next Day Delivery

We will supply your email address and/or mobile number to the courier, they will use this to send you notification emails and SMS to let you know when your parcel will arrive.

*Where our Express/Next Day delivery service has been selected we aim to dispatch your goods from our warehouse in less than 1 working day of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Delivery will normally take 1-2 working days from the moment you place your order.

Please note that Express/Next Day delivery is a trackable service.

Delivery charges will be automatically calculated at the checkout page.

All product prices quoted are inclusive of VAT.

Please note that we can't accept orders billed to or addressed to PO Boxes.

Non-Mainland UK Shipping Information

Applies to: Northern Ireland, Channel Islands, Isle Of Man, Scottish Highlands & Islands, Scilly Isles.

Free on all orders under 5KG.

If your order weighs more than 5KG we will need to ship this via DPD which will incur a delivery charge of £9.99.

Please note this is only on orders over 5KG and most orders will come to less than 5KG.

Orders will be shipped on a 2 Day Service regardless of shipping option selected.

International Delivery

Shipping to Europe currently suspended due to changes with Brexit. More information due soon.

Shipping to Non European Countries

Shipping to Non European destinations is charged based on order value & order weight. In certain cases extra shipping charges may be required.

We aim to dispatch your goods from our warehouse within 2 working days of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Postal delivery will normally take a further 5 working days.

Delivery times and charges vary by country.

Multiple delivery addresses in the same order will result in multiple delivery charges.

When ordering goods from Jadlam Toys & models for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Jadlam Toys & Models, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

All product prices quoted are inclusive of VAT (Value Added Tax). VAT on non EU deliveries cannot be reclaimed.

Important Note on Delivery Times

We do everything we can to meet the delivery times specified in this section. However, occasionally delivery times may be affected by factors beyond the control of Jadlam Racing and therefore cannot be guaranteed.

Key Information at a Glance

The most important points from our returns policy.

 Return unwanted items within 30 days (unopened).

 We provide free return shipping for any faulty, damaged, or incorrectly sent items.

 All returns must be initiated by completing our official Returns Form for efficient processing.

 Ensure items are returned in 'as new' condition with original packaging to qualify for a full refund.

Can I return my item?

Not Wanted

An unwanted product can be returned for a full refund within 30 days of delivery as long as it’s still in its original, unopened packaging.

In accordance with your rights when you purchase goods online, unwanted items can be returned even if you have opened them for inspection as long as you let us know within 14 calendar days from the day after delivery. You can examine the goods as you would in a shop but to obtain a full refund you must not use them. The goods must be returned in ‘as new’ condition and in their original packaging. The packaging must not be ripped or damaged or we may refuse the return.

Returns and exchanges can only be processed with proof of purchase. Please provide your order number when you return a product.

You will be liable for the cost of returning the goods to us and must ensure that they are returned in protective packaging.

Faulty or Damaged

If you have received a damaged or faulty item from us you can return it for a repair, replacement or refund.

If the item is faulty or damaged we will cover the costs of the return shipping. Please contact us prior to returning so we can arrange a free returns label or resolve the fault you are experiencing.

Please make it clear what the issue is on our returns paperwork, as some minor issues may not be very clear to our returns department.

Some manufacturers prefer to deal with faulty items themselves, so returns may be sent directly to the manufacturer. This helps you get a replacement or repair faster.

Incorrect

An item received incorrectly can be returned for a refund or replacement. Please make it clear on the returns paperwork which action you would like us to take. If you do not complete this section, we will automatically issue a refund.

If the item is incorrect, we will cover the return shipping costs. Please complete a returns request form by clicking here and we will provide a returns shipping label for you.

What is your Returns Period?

You can return an item up to 30 days after the date of delivery.

EXTENDED CHRISTMAS RETURNS (covers all orders placed in November & December 2024) ends 31st January 2025.

How do I cancel my order?

If you choose to cancel an order that you have not yet received, please contact us via phone or email. Have your order number ready for quicker processing. Use "Cancellation Request" in your contact message.

We do our best to cancel orders quickly, but it's possible the order is dispatched before we process your request.

If your order has already shipped, you'll need to return it after receiving it. This will be treated as an unwanted return, and you’ll be responsible for return shipping costs.

What are my cancellation rights?

You may cancel an order from the moment it's placed until 14 days after you receive the goods.

Please contact us by phone or email to request a cancellation.

How do I start a return?

You need to complete our Returns Form. A member of our Returns Department will contact you with full instructions.

How do I return my item?

Please complete our Returns Form. We will contact you with instructions.

If you're arranging your own return, please use a tracked courier service. We cannot be held liable for undelivered returns. Reuse original packaging if possible, or make sure the item is well protected and dry in transit.

Check Royal Mail or parcel services like Parcel2Go for competitive rates.

How much does it cost to return an item?

The cost depends on the return reason:

  • Unwanted item: You cover return shipping costs.
  • Damaged/Faulty item: We cover the return shipping.
  • Incorrect item: We cover the return shipping.

For self-paid returns, we recommend Royal Mail or Parcel2Go. A small tracked parcel via Royal Mail should cost around £5; courier options may range £7–10.

When we cover return shipping, we’ll send you a returns label. Complete the form by clicking here.

A restocking fee may apply for returns due to customer error or if items are returned in a condition different from what was stated.

Once your return is approved, you have 14 days to send the item. After that, the return is cancelled and no refund will be issued.

When will I be refunded?

We process refunds or replacements within 3–5 working days of receiving your return. If you used a tracked courier, you can confirm when the item was received. If you don’t hear from us within 7 working days, please get in touch.

How should I package my return?

We recommend reusing the original packaging. You must ensure the item is returned in protective packaging. Items returned damaged or without proper care may not qualify for a refund.

Description

20-285 Turntable extension line set (straight line)

During the heyday of steam locomotives, the main stations had an engine zone attached to them, and there was always a turntable.
Steam locomotives whose traveling direction is limited due to their structure are placed on a turntable and turned around in order to change the traveling direction at the station or terminal station, and they are equipped with coal, sand, etc. In response, I left for the next train tow.
The good old days, the electric turntables are perfect for reproducing the landscape of the engine districts when steam locomotives were the flower of railways. A prototype that has a relatively shallow pit called a lower road type, with smooth side-to-side rotation and a reliable stop mechanism, this item doubles the fun of running a steam locomotive train. Of course, steam locomotives that have been active in Japan are equipped with a 160 mm main girder that can be mounted with room. Why don't you try to reproduce the scenery of the county area with a wealth of items, such as an extension track set that forms the perimeter of the turntable, adjacent tracks, and an electric turntable extension cord (150 cm).

Main features
The electric turntable (# 20-283)
· The turntable which is indispensable to enjoy the steam locomotive is a new appearance from KATO! The definitive edition of the steam locomotive structure!
· It has a relatively shallow pit called the lower road type A specification that reproduces the type and pursues ease of use that supports parlor driving.
· The track arrangement angle of the turntable adopts 10 °. The outer diameter of the body is 217 mm. The turntable girder length is 160 mm and large steamers are OK!
· The thickness of the turntable is 12 mm. 5 mm up against the 7 mm upper surface of the Unitrack track. Adjust the height outside the adjacent line.
· By the switch operation of the controller, rotation and stop to the left and right and automatic lock type automatic advance angle that drives accurately are adopted.
-Actual turning speed of about 1 minute per lap. Just before stopping, it decelerates further and stops securely. The actual movement brings out the scenery of the institution district.
-The connector type one-touch wiring eliminates the need for complicated electrical wiring. Anyone can easily incorporate it into the layout.
· The feed to the line is from the turntable. The turntable girders can feed by feeding the lines before and after the connection.
· In the case of retaining, it can be turned on / off for each indwelling wire by using the insulation joiner and the adjacent line feeder kit and feeding switch (sold separately).
· By combining multiple sets of optional turntable extension lines, it is possible to reproduce a powerful large-scale engine district with a powerful trunk line.
· Separately sold structures including the engine area facility set are perfect for reproducing an engine area with a turntable.
· Product contents: Body · Turntable controller · AC adapter power supply · Controller connecting cord · Jump code 1 adjacent line (straight line) 4 lines · outer peripheral line (3 lines) 2 pieces · car stopper 6 pieces · Uni-Joyner 2 pieces ·Insulation Joiner (one piece) 6 pieces.

Turntable extension line set (straight line) (# 20-285)
· Used for extension of indwelling lines extending radially from the turntable. Stopper to use on the diagonal is attached.
· For connection to the turntable, replace the outer panel with the outer track and connect the adjacent tracks.
· Product contents: Adjacent lines: 3 straight lines · 3 outer circumference lines (3 segments) 2 pieces · 3 car stops 3 pieces, Uni Joiner (pieces), 6 pieces of insulation joiners (pieces)

Turntable extension line set (curved) (# 20-286)
· A set for line expansion parallel to the turntable, such as reproduction of a small-scale engine district or terminal station without using a fan-shaped engine storage.
· With parallel tracks (curved), make parallel double tracks with a double track spacing of 33 mm from the turntable. It is most suitable for the setting of the wooden storage.
· Curve R381-10 is used at the end of the adjacent line (straight line) and has the same length as S62, and creates a parallel double line with a double line spacing of 49.5 mm. Between the tracks, you can set up a coal feed / water supply set and a local home.
· Product contents: Adjacent line Curve (1 each for left and right) · 2 curves R381-10 2 straight lines · 2 outer circumference line (3 segments) 2 pieces Unijoner (pieces), insulation joiner (pieces) 6 pieces each . * Standard Uni Joiner is included with R381-10 and S62.

Turntable adjacent line feeder kit (# 20-284)
· Feeder kit used for vehicle detention to the track connected to the turntable, and constant current supply by DCC.
· The power is supplied to each wire by attaching it to the back of the adjacent wire. In the case of vehicle retention, turn on / off the optional feed switch. -Product
content:

Current collection pin (left, right) -Back cover-Flat screw-Feeder code 3 sets each- Fan-shaped engine storage (# 23-240)-Completed
product type fan-shaped with a modern, reinforced concrete structure as a prototype Institutional storage.
-It has 3 wires, and can be extended by arranging multiple wires with 3, 6 and 9 wires.
-A straight design with no door on the front.
· The depth is 200mm, and large-sized steam locomotives such as C62 and D51 are also stored with room.
-The roof is in the form of a loose one-piece flow with smoke removal chimneys before and after each rail. We arrange window for light on the side and the back.
· In the cabinet, a unitrack line (186 mm) that reproduces the inspection pit is attached.
· Connect to the outside of the turntable extension line set (straight line) when using the floor.
· The angle of the adjacent line is 10 ° rail height is about 12 mm. It also supports use by dropping the turntable from the base surface.
· The rail surface height is 7.2 mm when the bottom spacer is not used.
· The special seal with number line indication, zebra mark, various slogans etc. is attached.

Electric turntable extension cord (150 cm) (# 20-287)
· It is an item which extends the range of use of Uni-track electric turntable. If the turntable is placed inside a large layout such as a fixed type or endless, or if the distance between the turntable main body and the operation device is long in the floor layout, the range of installation of the turntable on the layout is improved, which is cheaper. You can use it with your heart.
· One has a length of 150 cm, and it will be about 4 m in total length when connecting this two cords to the cord attached to the turntable body. (The installation position of the equipment is set at a distance of 2 to 3 m, which is the upper limit that can be manipulated visually)

Rewards

Rewarding every enthusiast

You can earn and redeem Jadlam Rewards across our entire range of products. Every purchase brings you closer to your next reward.

View Rewards
Jadlam Rewards Card

Delivery

Detailed Delivery Information

UK Economy Delivery

We use Royal Mail Tracked 48 as our main economy delivery service for all parcels. (Items classified as Large Letter by Royal Mail will be sent by Royal Mail 48).

This service aims to deliver within 2-3 working days and is tracked to the delivery point. SMS or email notifications will be sent to you if you have filled in the contact details on your order. This will allow you to view your delivery options prior to delivery and have advanced notice of a delivery day.

We aim to dispatch your order the same day if paid for before 2pm (excluding weekends and UK public holidays). Please note that if your order contains an item with a 1-2 day handling time your item will take longer to dispatch.

Once dispatched you will receive a notification and the item will then be delivered in the next 2-3 working days.

Delivery charges will be automatically calculated at the checkout page.

All product prices quoted are inclusive of VAT.

Please note that we cannot accept orders billed to or addressed to PO Boxes.

UK Express / Next Day Delivery

We will supply your email address and/or mobile number to the courier, they will use this to send you notification emails and SMS to let you know when your parcel will arrive.

*Where our Express/Next Day delivery service has been selected we aim to dispatch your goods from our warehouse in less than 1 working day of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Delivery will normally take 1-2 working days from the moment you place your order.

Please note that Express/Next Day delivery is a trackable service.

Delivery charges will be automatically calculated at the checkout page.

All product prices quoted are inclusive of VAT.

Please note that we can't accept orders billed to or addressed to PO Boxes.

Non-Mainland UK Shipping Information

Applies to: Northern Ireland, Channel Islands, Isle Of Man, Scottish Highlands & Islands, Scilly Isles.

Free on all orders under 5KG.

If your order weighs more than 5KG we will need to ship this via DPD which will incur a delivery charge of £9.99.

Please note this is only on orders over 5KG and most orders will come to less than 5KG.

Orders will be shipped on a 2 Day Service regardless of shipping option selected.

International Delivery

Shipping to Europe currently suspended due to changes with Brexit. More information due soon.

Shipping to Non European Countries

Shipping to Non European destinations is charged based on order value & order weight. In certain cases extra shipping charges may be required.

We aim to dispatch your goods from our warehouse within 2 working days of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Postal delivery will normally take a further 5 working days.

Delivery times and charges vary by country.

Multiple delivery addresses in the same order will result in multiple delivery charges.

When ordering goods from Jadlam Toys & models for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Jadlam Toys & Models, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

All product prices quoted are inclusive of VAT (Value Added Tax). VAT on non EU deliveries cannot be reclaimed.

Important Note on Delivery Times

We do everything we can to meet the delivery times specified in this section. However, occasionally delivery times may be affected by factors beyond the control of Jadlam Racing and therefore cannot be guaranteed.

Returns

Key Information at a Glance

The most important points from our returns policy.

 Return unwanted items within 30 days (unopened).

 We provide free return shipping for any faulty, damaged, or incorrectly sent items.

 All returns must be initiated by completing our official Returns Form for efficient processing.

 Ensure items are returned in 'as new' condition with original packaging to qualify for a full refund.

Can I return my item?

Not Wanted

An unwanted product can be returned for a full refund within 30 days of delivery as long as it’s still in its original, unopened packaging.

In accordance with your rights when you purchase goods online, unwanted items can be returned even if you have opened them for inspection as long as you let us know within 14 calendar days from the day after delivery. You can examine the goods as you would in a shop but to obtain a full refund you must not use them. The goods must be returned in ‘as new’ condition and in their original packaging. The packaging must not be ripped or damaged or we may refuse the return.

Returns and exchanges can only be processed with proof of purchase. Please provide your order number when you return a product.

You will be liable for the cost of returning the goods to us and must ensure that they are returned in protective packaging.

Faulty or Damaged

If you have received a damaged or faulty item from us you can return it for a repair, replacement or refund.

If the item is faulty or damaged we will cover the costs of the return shipping. Please contact us prior to returning so we can arrange a free returns label or resolve the fault you are experiencing.

Please make it clear what the issue is on our returns paperwork, as some minor issues may not be very clear to our returns department.

Some manufacturers prefer to deal with faulty items themselves, so returns may be sent directly to the manufacturer. This helps you get a replacement or repair faster.

Incorrect

An item received incorrectly can be returned for a refund or replacement. Please make it clear on the returns paperwork which action you would like us to take. If you do not complete this section, we will automatically issue a refund.

If the item is incorrect, we will cover the return shipping costs. Please complete a returns request form by clicking here and we will provide a returns shipping label for you.

What is your Returns Period?

You can return an item up to 30 days after the date of delivery.

EXTENDED CHRISTMAS RETURNS (covers all orders placed in November & December 2024) ends 31st January 2025.

How do I cancel my order?

If you choose to cancel an order that you have not yet received, please contact us via phone or email. Have your order number ready for quicker processing. Use "Cancellation Request" in your contact message.

We do our best to cancel orders quickly, but it's possible the order is dispatched before we process your request.

If your order has already shipped, you'll need to return it after receiving it. This will be treated as an unwanted return, and you’ll be responsible for return shipping costs.

What are my cancellation rights?

You may cancel an order from the moment it's placed until 14 days after you receive the goods.

Please contact us by phone or email to request a cancellation.

How do I start a return?

You need to complete our Returns Form. A member of our Returns Department will contact you with full instructions.

How do I return my item?

Please complete our Returns Form. We will contact you with instructions.

If you're arranging your own return, please use a tracked courier service. We cannot be held liable for undelivered returns. Reuse original packaging if possible, or make sure the item is well protected and dry in transit.

Check Royal Mail or parcel services like Parcel2Go for competitive rates.

How much does it cost to return an item?

The cost depends on the return reason:

  • Unwanted item: You cover return shipping costs.
  • Damaged/Faulty item: We cover the return shipping.
  • Incorrect item: We cover the return shipping.

For self-paid returns, we recommend Royal Mail or Parcel2Go. A small tracked parcel via Royal Mail should cost around £5; courier options may range £7–10.

When we cover return shipping, we’ll send you a returns label. Complete the form by clicking here.

A restocking fee may apply for returns due to customer error or if items are returned in a condition different from what was stated.

Once your return is approved, you have 14 days to send the item. After that, the return is cancelled and no refund will be issued.

When will I be refunded?

We process refunds or replacements within 3–5 working days of receiving your return. If you used a tracked courier, you can confirm when the item was received. If you don’t hear from us within 7 working days, please get in touch.

How should I package my return?

We recommend reusing the original packaging. You must ensure the item is returned in protective packaging. Items returned damaged or without proper care may not qualify for a refund.

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