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TAMIYA 35221 British Cromwell Tank Mk IV 1:35 Military Model Kit

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SKU: tam35221

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TAMIYA 35221 British Cromwell Tank Mk IV 1:35 Military Model Kit

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Description

1/35 Scale Military
35221
Cromwell Mk. IV Cruiser Tank - Mk. VIII, A27M
Prior to the outbreak of WWII, Britain relied heavily on military alliance with France. It was felt that the large French army would be able to check any German expansion in western Europe should existing treaties be violated. As a result the British Army had been neglected, so that when war came the Royal Armoured Corps had only a handful of modern tanks in service. Many of these were sent to France with the BEF only days before France was defeated, all were abandoned as their cres were evacuated back to Britain. The result was that new tanks were rushed into production without proper testing and were to prove unreliable in combat. As no new tank engines had been developed, most of these tanks were powered by the Nuffield Liberty, an American engine designed in WWI to give an output of 200bhp. Nuffield increased the output to 350 - 410 bhp and this was used to power the A13, A15 Crusader and A24 Cavalier. The engine proved adequate in the A13 and Crusader due to their modest weight, but in the Cavalier it was a disaster and the tank was unfit for combat.

In 1941 Rolls Royce produced a de-rated version of their Merline aero engine, used in the Spitfire, Hurricane, and Lancaster aircraft, for tank use. Named the Meteor, this engine developed 600 bhp, more than enough for current needs. The successor to the Cavalier the A27 Cromwell, was designed to use this new engine and a pilot model was ready early in 1942. Unfortunately Rolls Royce was fully committed producing the Merlin and so was unable tomanufacture the Meteor in any quantity. The production of the Meteor was passed to the Rover Car Company, which had been tooling to produce the Merlin. Setting up this new engine production line was to take almost a year. While the facilities for producing te Meteor engine were being set up, it was decided to continue production of the A27 using the Liberty engine as a temporary measure. This version was designated the A27L Centaure, and the Meteor powered tank the A27M Cromwell. Leyland Motors were contracted to build 4,256 Centaures, with other companies producing a further 2,000 vehicles. Though not all these contracts were subsequently filled, and it is not known exactly how many A27's were produced. The Centaur Mk.I entered production in the autumn of 1942, and was armed with the 6 Pdr. gun. This was followed by the Mk.III with 75mm gun and Mk.IV which mounted a 95mm howitzer.

Early in 1943 most Centaur Mk.I were converted to the Mk.III by changine the armament. The a27M Cromwell Mk.I entered production in January 1943, but only a few were produced before production switched to the Cromwell Mk.V with 75mm Q.F. Mk.V gun. By mid-1943 enough engines were being produced to allow some of the older Centaurs to be converted to Cromwell, these tanks mounting the 75mm gun were designated the Cromwell Mk.IV, and this became numerically the most important mark. Most, if not all, Centaur tanks were built with an internal track tension system which was accessed by two small dome covers located on the front plate just inboard of the lifting ring brackets. Domes were not present on the tanks built from the start as Cromwells, these tanks had an external track tension system which was adjusted by a large "hockey stick" steel bar, stowed on the side of the engine deck. On conversion to Cromwell, there is evidence that some tanks were fitted with the external tension system. In this case the domes were welded in place or small armour patches were welded over the hole, and the "hockey stick" adjuster bar would be provided.

Cromwell Mk.IV and Mk.V battle tanks, and Mk.VI close support tanks (95mm), started to be issued to the troops in October 1943 as they became available. The first were issued to the Armoured Reconnaissance Regiments, one of which was to be attached to the Guards, 7th and 11th Armoured Divisions, and 1st Polish Armoured Division (Polish troops were equipped by the British and were part of the British 21st Army Group). Other Cromwells were issued as Command Tanks (Division HQ) and Royal Artillery, Armoured Obdservation Post (AOP) tanks. However the main recipient was the 22nd Armoured Brigade of the 7th Armoured Division which had all three of its armoured regiments equipped with the Cromwell. This was the last British Armoured Division to re-equip in preparation for the D-Day invasion of Normandy. Guards, 11th and 1st (Polish) Armoured Divisions had already equipped with the Sherman. The A27L/M was built with five different hull types, known as "A","B","C","D" and "F" ("E" was an internal transmission modification). These types related to the hull crew hatches and to the engine deck door layout. Early type hulls were used on pre-production tanks, but the first type to be mass produced was the "C" type introduced on the A27L Centaur. The "D" type with revised engine access doors was introduced in 1943, as was the "F" which eliminated the hull top drivers hatch, replacing it with a side-opening hatch similar to that provided to the hull gunner. The Cromwell was a fast and reliable tank capable of speeds of over 65km/h on a good surface.

It was compared favorably with tanks of similar weight such as the Sherman and Panzer IV. Most were armed with the 75mm Q.F. Mk.V/VA, which was based on the 6 Pdr. but chambered to fire American ammunition. This was a very good duel-purpose gun, well able to destroy enemy anti-tank guns at long range, or penetrate the frontal armour of a Panzer IV at normal battle ranges. However it was almost useless against German heavy tanks. Armour was a maximum of 76mm on early marks, but in 1944 some tanks received 25mm plates welded to the frontal armour, increasing the thickness to 101mm maximum. Tanks with 75mm gun became the Mk.VII, and those with 95mm howitzer the Mk.VIII. The Cromwell, along with a few Centaur special purpose tanks, first saw action during the Normandy campaign. Here it was at a disadcantage as it could not use its superior speed and agility, but this changed after the fighting moved to open country. Cromwell tanks made some spectacular advances in their pursuit of the Germans across Northern France, Belgium and Holland. The Cromwell served again in Korea and was finally retired in the late 1950's. It is interesting to note that the Leopard, German's first post-war tank, was much closer in concept to the Cromwell than it was to the Tiger!
1/35 Military Miniature Series
This is a series in exact 1/35 scale of World War II & post war vehicles, armour and figures representing armies from all over the world. It is ideal for constructing dioramas. The details on the subjects are incredible and extremely accurate right down to the expressions on the soldiers' faces.
Tamiya has a reputation for detail and accuracy and this series is a perfect example of this. The Tamiya designers work from measurements and thousands of picture references of the full sizes vehicles, including every detail and facet, to produce the most detailed models in this scale in the world. The quality of these models is such that many museums around the world use the Tamiya 1/35 Military Miniature Series to depict history to the visiting public.
As with all Tamiya items, instructions are clear and concise, in order to allow the modeller to build a detailed model with relative ease. These assembly kits require paint and modelling glue available separately from all Tamiya dealers.

Rewarding every enthusiast

You can earn and redeem Jadlam Rewards across our entire range of products. Every purchase brings you closer to your next reward.

View Rewards
Jadlam Rewards Card

Detailed Delivery Information

UK Economy Delivery

We use Royal Mail Tracked 48 as our main economy delivery service for all parcels. (Items classified as Large Letter by Royal Mail will be sent by Royal Mail 48).

This service aims to deliver within 2-3 working days and is tracked to the delivery point. SMS or email notifications will be sent to you if you have filled in the contact details on your order. This will allow you to view your delivery options prior to delivery and have advanced notice of a delivery day.

We aim to dispatch your order the same day if paid for before 2pm (excluding weekends and UK public holidays). Please note that if your order contains an item with a 1-2 day handling time your item will take longer to dispatch.

Once dispatched you will receive a notification and the item will then be delivered in the next 2-3 working days.

Delivery charges will be automatically calculated at the checkout page.

All product prices quoted are inclusive of VAT.

Please note that we cannot accept orders billed to or addressed to PO Boxes.

UK Express / Next Day Delivery

We will supply your email address and/or mobile number to the courier, they will use this to send you notification emails and SMS to let you know when your parcel will arrive.

*Where our Express/Next Day delivery service has been selected we aim to dispatch your goods from our warehouse in less than 1 working day of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Delivery will normally take 1-2 working days from the moment you place your order.

Please note that Express/Next Day delivery is a trackable service.

Delivery charges will be automatically calculated at the checkout page.

All product prices quoted are inclusive of VAT.

Please note that we can't accept orders billed to or addressed to PO Boxes.

Non-Mainland UK Shipping Information

Applies to: Northern Ireland, Channel Islands, Isle Of Man, Scottish Highlands & Islands, Scilly Isles.

Free on all orders under 5KG.

If your order weighs more than 5KG we will need to ship this via DPD which will incur a delivery charge of £9.99.

Please note this is only on orders over 5KG and most orders will come to less than 5KG.

Orders will be shipped on a 2 Day Service regardless of shipping option selected.

International Delivery

Shipping to Europe currently suspended due to changes with Brexit. More information due soon.

Shipping to Non European Countries

Shipping to Non European destinations is charged based on order value & order weight. In certain cases extra shipping charges may be required.

We aim to dispatch your goods from our warehouse within 2 working days of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Postal delivery will normally take a further 5 working days.

Delivery times and charges vary by country.

Multiple delivery addresses in the same order will result in multiple delivery charges.

When ordering goods from Jadlam Toys & models for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Jadlam Toys & Models, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

All product prices quoted are inclusive of VAT (Value Added Tax). VAT on non EU deliveries cannot be reclaimed.

Important Note on Delivery Times

We do everything we can to meet the delivery times specified in this section. However, occasionally delivery times may be affected by factors beyond the control of Jadlam Racing and therefore cannot be guaranteed.

Key Information at a Glance

The most important points from our returns policy.

 Return unwanted items within 30 days (unopened).

 We provide free return shipping for any faulty, damaged, or incorrectly sent items.

 All returns must be initiated by completing our official Returns Form for efficient processing.

 Ensure items are returned in 'as new' condition with original packaging to qualify for a full refund.

Can I return my item?

Not Wanted

An unwanted product can be returned for a full refund within 30 days of delivery as long as it’s still in its original, unopened packaging.

In accordance with your rights when you purchase goods online, unwanted items can be returned even if you have opened them for inspection as long as you let us know within 14 calendar days from the day after delivery. You can examine the goods as you would in a shop but to obtain a full refund you must not use them. The goods must be returned in ‘as new’ condition and in their original packaging. The packaging must not be ripped or damaged or we may refuse the return.

Returns and exchanges can only be processed with proof of purchase. Please provide your order number when you return a product.

You will be liable for the cost of returning the goods to us and must ensure that they are returned in protective packaging.

Faulty or Damaged

If you have received a damaged or faulty item from us you can return it for a repair, replacement or refund.

If the item is faulty or damaged we will cover the costs of the return shipping. Please contact us prior to returning so we can arrange a free returns label or resolve the fault you are experiencing.

Please make it clear what the issue is on our returns paperwork, as some minor issues may not be very clear to our returns department.

Some manufacturers prefer to deal with faulty items themselves, so returns may be sent directly to the manufacturer. This helps you get a replacement or repair faster.

Incorrect

An item received incorrectly can be returned for a refund or replacement. Please make it clear on the returns paperwork which action you would like us to take. If you do not complete this section, we will automatically issue a refund.

If the item is incorrect, we will cover the return shipping costs. Please complete a returns request form by clicking here and we will provide a returns shipping label for you.

What is your Returns Period?

You can return an item up to 30 days after the date of delivery.

EXTENDED CHRISTMAS RETURNS (covers all orders placed in November & December 2024) ends 31st January 2025.

How do I cancel my order?

If you choose to cancel an order that you have not yet received, please contact us via phone or email. Have your order number ready for quicker processing. Use "Cancellation Request" in your contact message.

We do our best to cancel orders quickly, but it's possible the order is dispatched before we process your request.

If your order has already shipped, you'll need to return it after receiving it. This will be treated as an unwanted return, and you’ll be responsible for return shipping costs.

What are my cancellation rights?

You may cancel an order from the moment it's placed until 14 days after you receive the goods.

Please contact us by phone or email to request a cancellation.

How do I start a return?

You need to complete our Returns Form. A member of our Returns Department will contact you with full instructions.

How do I return my item?

Please complete our Returns Form. We will contact you with instructions.

If you're arranging your own return, please use a tracked courier service. We cannot be held liable for undelivered returns. Reuse original packaging if possible, or make sure the item is well protected and dry in transit.

Check Royal Mail or parcel services like Parcel2Go for competitive rates.

How much does it cost to return an item?

The cost depends on the return reason:

  • Unwanted item: You cover return shipping costs.
  • Damaged/Faulty item: We cover the return shipping.
  • Incorrect item: We cover the return shipping.

For self-paid returns, we recommend Royal Mail or Parcel2Go. A small tracked parcel via Royal Mail should cost around £5; courier options may range £7–10.

When we cover return shipping, we’ll send you a returns label. Complete the form by clicking here.

A restocking fee may apply for returns due to customer error or if items are returned in a condition different from what was stated.

Once your return is approved, you have 14 days to send the item. After that, the return is cancelled and no refund will be issued.

When will I be refunded?

We process refunds or replacements within 3–5 working days of receiving your return. If you used a tracked courier, you can confirm when the item was received. If you don’t hear from us within 7 working days, please get in touch.

How should I package my return?

We recommend reusing the original packaging. You must ensure the item is returned in protective packaging. Items returned damaged or without proper care may not qualify for a refund.

Description

1/35 Scale Military
35221
Cromwell Mk. IV Cruiser Tank - Mk. VIII, A27M
Prior to the outbreak of WWII, Britain relied heavily on military alliance with France. It was felt that the large French army would be able to check any German expansion in western Europe should existing treaties be violated. As a result the British Army had been neglected, so that when war came the Royal Armoured Corps had only a handful of modern tanks in service. Many of these were sent to France with the BEF only days before France was defeated, all were abandoned as their cres were evacuated back to Britain. The result was that new tanks were rushed into production without proper testing and were to prove unreliable in combat. As no new tank engines had been developed, most of these tanks were powered by the Nuffield Liberty, an American engine designed in WWI to give an output of 200bhp. Nuffield increased the output to 350 - 410 bhp and this was used to power the A13, A15 Crusader and A24 Cavalier. The engine proved adequate in the A13 and Crusader due to their modest weight, but in the Cavalier it was a disaster and the tank was unfit for combat.

In 1941 Rolls Royce produced a de-rated version of their Merline aero engine, used in the Spitfire, Hurricane, and Lancaster aircraft, for tank use. Named the Meteor, this engine developed 600 bhp, more than enough for current needs. The successor to the Cavalier the A27 Cromwell, was designed to use this new engine and a pilot model was ready early in 1942. Unfortunately Rolls Royce was fully committed producing the Merlin and so was unable tomanufacture the Meteor in any quantity. The production of the Meteor was passed to the Rover Car Company, which had been tooling to produce the Merlin. Setting up this new engine production line was to take almost a year. While the facilities for producing te Meteor engine were being set up, it was decided to continue production of the A27 using the Liberty engine as a temporary measure. This version was designated the A27L Centaure, and the Meteor powered tank the A27M Cromwell. Leyland Motors were contracted to build 4,256 Centaures, with other companies producing a further 2,000 vehicles. Though not all these contracts were subsequently filled, and it is not known exactly how many A27's were produced. The Centaur Mk.I entered production in the autumn of 1942, and was armed with the 6 Pdr. gun. This was followed by the Mk.III with 75mm gun and Mk.IV which mounted a 95mm howitzer.

Early in 1943 most Centaur Mk.I were converted to the Mk.III by changine the armament. The a27M Cromwell Mk.I entered production in January 1943, but only a few were produced before production switched to the Cromwell Mk.V with 75mm Q.F. Mk.V gun. By mid-1943 enough engines were being produced to allow some of the older Centaurs to be converted to Cromwell, these tanks mounting the 75mm gun were designated the Cromwell Mk.IV, and this became numerically the most important mark. Most, if not all, Centaur tanks were built with an internal track tension system which was accessed by two small dome covers located on the front plate just inboard of the lifting ring brackets. Domes were not present on the tanks built from the start as Cromwells, these tanks had an external track tension system which was adjusted by a large "hockey stick" steel bar, stowed on the side of the engine deck. On conversion to Cromwell, there is evidence that some tanks were fitted with the external tension system. In this case the domes were welded in place or small armour patches were welded over the hole, and the "hockey stick" adjuster bar would be provided.

Cromwell Mk.IV and Mk.V battle tanks, and Mk.VI close support tanks (95mm), started to be issued to the troops in October 1943 as they became available. The first were issued to the Armoured Reconnaissance Regiments, one of which was to be attached to the Guards, 7th and 11th Armoured Divisions, and 1st Polish Armoured Division (Polish troops were equipped by the British and were part of the British 21st Army Group). Other Cromwells were issued as Command Tanks (Division HQ) and Royal Artillery, Armoured Obdservation Post (AOP) tanks. However the main recipient was the 22nd Armoured Brigade of the 7th Armoured Division which had all three of its armoured regiments equipped with the Cromwell. This was the last British Armoured Division to re-equip in preparation for the D-Day invasion of Normandy. Guards, 11th and 1st (Polish) Armoured Divisions had already equipped with the Sherman. The A27L/M was built with five different hull types, known as "A","B","C","D" and "F" ("E" was an internal transmission modification). These types related to the hull crew hatches and to the engine deck door layout. Early type hulls were used on pre-production tanks, but the first type to be mass produced was the "C" type introduced on the A27L Centaur. The "D" type with revised engine access doors was introduced in 1943, as was the "F" which eliminated the hull top drivers hatch, replacing it with a side-opening hatch similar to that provided to the hull gunner. The Cromwell was a fast and reliable tank capable of speeds of over 65km/h on a good surface.

It was compared favorably with tanks of similar weight such as the Sherman and Panzer IV. Most were armed with the 75mm Q.F. Mk.V/VA, which was based on the 6 Pdr. but chambered to fire American ammunition. This was a very good duel-purpose gun, well able to destroy enemy anti-tank guns at long range, or penetrate the frontal armour of a Panzer IV at normal battle ranges. However it was almost useless against German heavy tanks. Armour was a maximum of 76mm on early marks, but in 1944 some tanks received 25mm plates welded to the frontal armour, increasing the thickness to 101mm maximum. Tanks with 75mm gun became the Mk.VII, and those with 95mm howitzer the Mk.VIII. The Cromwell, along with a few Centaur special purpose tanks, first saw action during the Normandy campaign. Here it was at a disadcantage as it could not use its superior speed and agility, but this changed after the fighting moved to open country. Cromwell tanks made some spectacular advances in their pursuit of the Germans across Northern France, Belgium and Holland. The Cromwell served again in Korea and was finally retired in the late 1950's. It is interesting to note that the Leopard, German's first post-war tank, was much closer in concept to the Cromwell than it was to the Tiger!
1/35 Military Miniature Series
This is a series in exact 1/35 scale of World War II & post war vehicles, armour and figures representing armies from all over the world. It is ideal for constructing dioramas. The details on the subjects are incredible and extremely accurate right down to the expressions on the soldiers' faces.
Tamiya has a reputation for detail and accuracy and this series is a perfect example of this. The Tamiya designers work from measurements and thousands of picture references of the full sizes vehicles, including every detail and facet, to produce the most detailed models in this scale in the world. The quality of these models is such that many museums around the world use the Tamiya 1/35 Military Miniature Series to depict history to the visiting public.
As with all Tamiya items, instructions are clear and concise, in order to allow the modeller to build a detailed model with relative ease. These assembly kits require paint and modelling glue available separately from all Tamiya dealers.

Rewards

Rewarding every enthusiast

You can earn and redeem Jadlam Rewards across our entire range of products. Every purchase brings you closer to your next reward.

View Rewards
Jadlam Rewards Card

Delivery

Detailed Delivery Information

UK Economy Delivery

We use Royal Mail Tracked 48 as our main economy delivery service for all parcels. (Items classified as Large Letter by Royal Mail will be sent by Royal Mail 48).

This service aims to deliver within 2-3 working days and is tracked to the delivery point. SMS or email notifications will be sent to you if you have filled in the contact details on your order. This will allow you to view your delivery options prior to delivery and have advanced notice of a delivery day.

We aim to dispatch your order the same day if paid for before 2pm (excluding weekends and UK public holidays). Please note that if your order contains an item with a 1-2 day handling time your item will take longer to dispatch.

Once dispatched you will receive a notification and the item will then be delivered in the next 2-3 working days.

Delivery charges will be automatically calculated at the checkout page.

All product prices quoted are inclusive of VAT.

Please note that we cannot accept orders billed to or addressed to PO Boxes.

UK Express / Next Day Delivery

We will supply your email address and/or mobile number to the courier, they will use this to send you notification emails and SMS to let you know when your parcel will arrive.

*Where our Express/Next Day delivery service has been selected we aim to dispatch your goods from our warehouse in less than 1 working day of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Delivery will normally take 1-2 working days from the moment you place your order.

Please note that Express/Next Day delivery is a trackable service.

Delivery charges will be automatically calculated at the checkout page.

All product prices quoted are inclusive of VAT.

Please note that we can't accept orders billed to or addressed to PO Boxes.

Non-Mainland UK Shipping Information

Applies to: Northern Ireland, Channel Islands, Isle Of Man, Scottish Highlands & Islands, Scilly Isles.

Free on all orders under 5KG.

If your order weighs more than 5KG we will need to ship this via DPD which will incur a delivery charge of £9.99.

Please note this is only on orders over 5KG and most orders will come to less than 5KG.

Orders will be shipped on a 2 Day Service regardless of shipping option selected.

International Delivery

Shipping to Europe currently suspended due to changes with Brexit. More information due soon.

Shipping to Non European Countries

Shipping to Non European destinations is charged based on order value & order weight. In certain cases extra shipping charges may be required.

We aim to dispatch your goods from our warehouse within 2 working days of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Postal delivery will normally take a further 5 working days.

Delivery times and charges vary by country.

Multiple delivery addresses in the same order will result in multiple delivery charges.

When ordering goods from Jadlam Toys & models for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Jadlam Toys & Models, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

All product prices quoted are inclusive of VAT (Value Added Tax). VAT on non EU deliveries cannot be reclaimed.

Important Note on Delivery Times

We do everything we can to meet the delivery times specified in this section. However, occasionally delivery times may be affected by factors beyond the control of Jadlam Racing and therefore cannot be guaranteed.

Returns

Key Information at a Glance

The most important points from our returns policy.

 Return unwanted items within 30 days (unopened).

 We provide free return shipping for any faulty, damaged, or incorrectly sent items.

 All returns must be initiated by completing our official Returns Form for efficient processing.

 Ensure items are returned in 'as new' condition with original packaging to qualify for a full refund.

Can I return my item?

Not Wanted

An unwanted product can be returned for a full refund within 30 days of delivery as long as it’s still in its original, unopened packaging.

In accordance with your rights when you purchase goods online, unwanted items can be returned even if you have opened them for inspection as long as you let us know within 14 calendar days from the day after delivery. You can examine the goods as you would in a shop but to obtain a full refund you must not use them. The goods must be returned in ‘as new’ condition and in their original packaging. The packaging must not be ripped or damaged or we may refuse the return.

Returns and exchanges can only be processed with proof of purchase. Please provide your order number when you return a product.

You will be liable for the cost of returning the goods to us and must ensure that they are returned in protective packaging.

Faulty or Damaged

If you have received a damaged or faulty item from us you can return it for a repair, replacement or refund.

If the item is faulty or damaged we will cover the costs of the return shipping. Please contact us prior to returning so we can arrange a free returns label or resolve the fault you are experiencing.

Please make it clear what the issue is on our returns paperwork, as some minor issues may not be very clear to our returns department.

Some manufacturers prefer to deal with faulty items themselves, so returns may be sent directly to the manufacturer. This helps you get a replacement or repair faster.

Incorrect

An item received incorrectly can be returned for a refund or replacement. Please make it clear on the returns paperwork which action you would like us to take. If you do not complete this section, we will automatically issue a refund.

If the item is incorrect, we will cover the return shipping costs. Please complete a returns request form by clicking here and we will provide a returns shipping label for you.

What is your Returns Period?

You can return an item up to 30 days after the date of delivery.

EXTENDED CHRISTMAS RETURNS (covers all orders placed in November & December 2024) ends 31st January 2025.

How do I cancel my order?

If you choose to cancel an order that you have not yet received, please contact us via phone or email. Have your order number ready for quicker processing. Use "Cancellation Request" in your contact message.

We do our best to cancel orders quickly, but it's possible the order is dispatched before we process your request.

If your order has already shipped, you'll need to return it after receiving it. This will be treated as an unwanted return, and you’ll be responsible for return shipping costs.

What are my cancellation rights?

You may cancel an order from the moment it's placed until 14 days after you receive the goods.

Please contact us by phone or email to request a cancellation.

How do I start a return?

You need to complete our Returns Form. A member of our Returns Department will contact you with full instructions.

How do I return my item?

Please complete our Returns Form. We will contact you with instructions.

If you're arranging your own return, please use a tracked courier service. We cannot be held liable for undelivered returns. Reuse original packaging if possible, or make sure the item is well protected and dry in transit.

Check Royal Mail or parcel services like Parcel2Go for competitive rates.

How much does it cost to return an item?

The cost depends on the return reason:

  • Unwanted item: You cover return shipping costs.
  • Damaged/Faulty item: We cover the return shipping.
  • Incorrect item: We cover the return shipping.

For self-paid returns, we recommend Royal Mail or Parcel2Go. A small tracked parcel via Royal Mail should cost around £5; courier options may range £7–10.

When we cover return shipping, we’ll send you a returns label. Complete the form by clicking here.

A restocking fee may apply for returns due to customer error or if items are returned in a condition different from what was stated.

Once your return is approved, you have 14 days to send the item. After that, the return is cancelled and no refund will be issued.

When will I be refunded?

We process refunds or replacements within 3–5 working days of receiving your return. If you used a tracked courier, you can confirm when the item was received. If you don’t hear from us within 7 working days, please get in touch.

How should I package my return?

We recommend reusing the original packaging. You must ensure the item is returned in protective packaging. Items returned damaged or without proper care may not qualify for a refund.

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Decades of Experience

With a legacy spanning 25 years, we're proud to have served generations of hobbyists, families, and kids, helping them discover the joy of building, playing, and creating.

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