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Graham Farish 372-034SF GWR 4073 Castle 5055 Earl of Eldon GWR Lined Green GW SF

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SKU: 372-034SF

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Due to be Released - Nov/Dec 2025

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Due to be Released - Nov/Dec 2025

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Description

The Graham Farish Castle Class locomotive is a worthy replica of one of the Great Western Railway’s (GWR) finest steam locomotive designs, with its elegant appearance only amplified by the beautiful lined green livery that was synonymous with the GWR, and later British Railway’s Western Region. This N scale model combines the Castle’s good looks with an exquisite paint finish to produce a masterpiece in miniature fit for any Western-inspired collection.

The model that started a revolution as the first British N Scale steam locomotive to be made with SOUND FITTED, the Graham Farish ‘Castle’ has a technical specification as impressive as its good looks, with a powerful coreless motor driving the wheels through a diecast metal gearbox, all wheel pickup from the driving and tender wheels and separate metal bearings fitted to the driving wheel axles, smooth and reliable running is guaranteed. The tender houses a speaker and Next18 DCC decoder socket, making it easy to add sound, or opt for this SOUND FITTED version and the work is done for you, so you can enjoy realistic sound effects straight from the box on both Analogue and DCC.

 

  • Graham Farish N Scale
  • Era 3
  • Pristine GWR Lined Green (GW Crest) Livery
  • Running No. 5055
  • Named ‘Earl of Eldon’
  • SOUND FITTED – Fitted with a Zimo MS590N18 DCC Sound Decoder – See below the for the function list
  • Length 145mm (over couplings)

DETAIL VARIATIONS SPECIFIC TO THIS MODEL

  • Collett 4,000-gallon Tender
  • Single Chimney
  • Inside Cylinder Chest: Box Pattern with Curved Front
  • Straight Cylinder Steam Pipes
  • Tapered Buffers
  • Horizontal Cab Side Handrail
  • Rear Sandboxes Behind Cab Steps
  • Short Nameplates

 

GRAHAM FARISH GWR CASTLE CLASS SPECIFICATION

MECHANISM:

  • Coreless motor
  • Electrical pickup from all driving and tender wheels
  • Separate metal bearings fitted to each driving wheel axle
  • Metal bearings fitted to each tender wheel axle
  • Diecast metal chassis block
  • Diecast metal gearbox, with gearing arranged for prototypical running speeds and haulage capabilities
  • 9mm (N gauge) wheels to NEM310 standards with authentic profile and detailing
  • Optional traction tyres fitted to the rear driving wheels (replacement wheelset without traction tyres supplied in the accessory pack)
  • Valve gear of metal construction
  • Discreet fixed locomotive to tender drawbar with integral electrical connections
  • Coupling pocket to NEM355 standards fitted to the front bogie
  • Removable coupling pocket to NEM355 standards fitted to the tender chassis
  • Designed to operate on curves of second radius (263.5mm) or greater

DETAILING:

  • High-precision, injection-moulded bodyshell, running plate and tender with separately fitted details parts including smokebox door, lower front lamp irons, steam pipes, whistle and reverser
  • Separately applied metal components including handrails, buffers and sand pipes
  • Dome, filler cap, water scoop and vacuum pipe added to the tender as separate parts
  • Tender fitted with metal coal-effect load
  • Detailed cab interior including boiler backhead controls and gauges, brake standard and water scoop standard
  • Hinged and posable metal fall plate between the locomotive and tender
  • Each model supplied with a full set of accessory parts including dummy screwlink couplings and front vacuum pipe

DCC:

  • Next18 DCC decoder interface located in the tender

SOUND:

  • Speaker installed in the tender of all models for optimum sound reproduction
  • Zimo MS590N18 DCC Sound Decoder fitted to SOUND FITTED versions
  • Sound files produced specifically for the Graham Farish GWR Castle Class using recordings from real locomotives
  • SOUND FITTED models operate on DCC and Analogue control as supplied

LIVERY APPLICATION:

  • Authentic liveries applied to all models
  • Multiple paint applications employed on each model using GWR and BR specification colours
  • Logos, numerals and text added as appropriate using multi-stage tampo printing using authentic typefaces, logos and colours
  • Named locomotives are supplied with pre-fitted, fully decorated nameplates

SOUNDS

F1 - Sound - On/Off

F2 - Brake

F3 - Cylinder Drain Cocks

F4 - Rising Toot Whistle

F5 - Reverser

F6 - Coal Shovelling

F7 - Injector

F8 - Blower

F9 - Flange Squeal (Speed Related)

F10 - Safety Valves Lifted

F11 - Handbrake

F12 - Water Tank Filling

F13 - Coupling Clatter

F14 - Light Engine Mode

F15 - Fade All Sounds

F16 - Guard's Whistle & Response (Toot & Vocals)

F17 - High Tone Whistle

F18 - High & Low Whistles

F19 - High Tone Rising Whistle

F20 - Short High Tone Whistle

F21 - Long High Tone Whistle

F22 - Long High & Low Tone Whistles

F23 - Vocals (On - ‘Going under, Bill’ / Off - ‘Righto Norm’)

F24 - Vocals (‘Right o’ way from the Guard’

F25 - Vocals (‘Clear my side’)

F26 - Vocals (On - ‘Green flag’ / Off - ‘Righty-ho’)

F27 - Volume Down

F28 - Volume Up

Analogue Users: Please note that normal load running sounds and any other automatic or randomised sounds will also operate when this model is used on analogue control (DC) straight from the box!

 

GWR CASTLE CLASS HISTORY

The first of the GWR 4073 ‘Castle’ Class locomotives was built in 1923 to the design of then- Chief Mechanical Engineer Charles Collett. The type was intended for express passenger trains and used the 4-6-0 wheel arrangement so favoured by the GWR and built on the success of the earlier Star Class which first entered traffic in 1907 albeit with a new, larger boiler making it more powerful and capable of handling the longest expresses.

Over a period of 27 years a total of 155 Castles were built by the GWR’s Swindon Works, joined between 1925 and 1940 by 16 more that were converted from older locomotives, mostly Stars. All 171 locomotives were named, usually after Castles in the west, but those rebuilt from Stars generally retained their original names although during their careers some Castles carried other names, including those of noble Earls and some named after RAF aircraft used during World War Two.

The Castle Class turned out to be one of the GWR’s most successful designs, they were not as powerful as the later King Class locomotives, however these were restricted to a small number of routes due to their greater weight, a problem not faced by the Castles which could be found hauling many of the fastest and heaviest express workings across a large part of the GWR network.

So impressive was the original design that very few developments were made during their service lives. Streamlining was trialled on one example, but the GWR did not pursue this idea, and several were converted to oil firing for a short period but again this came to nothing. The fitting of a double chimney to 65 members of the class from 1956 was the most significant change as BR bid to improve high speed performance.

The first withdrawal came in 1950 when ‘Star’ conversion No. 4009 bowed out of service, but the type remained strong until 1965 when No. 7029 ‘Clun Castle’ was the last to be withdrawn after it had worked the final steam out of Paddington on 27th November 1965. ‘Clun Castle’ is among eight Castles that survive in preservation today, although the future of one, No. 7027 ‘Thornbury Castle’ which has never been restored from scrapyard condition, remains uncertain.

Rewarding every enthusiast

You can earn and redeem Jadlam Rewards across our entire range of products. Every purchase brings you closer to your next reward.

View Rewards
Jadlam Rewards Card

Detailed Delivery Information

UK Economy Delivery

We use Royal Mail Tracked 48 as our main economy delivery service for all parcels. (Items classified as Large Letter by Royal Mail will be sent by Royal Mail 48).

This service aims to deliver within 2-3 working days and is tracked to the delivery point. SMS or email notifications will be sent to you if you have filled in the contact details on your order. This will allow you to view your delivery options prior to delivery and have advanced notice of a delivery day.

We aim to dispatch your order the same day if paid for before 2pm (excluding weekends and UK public holidays). Please note that if your order contains an item with a 1-2 day handling time your item will take longer to dispatch.

Once dispatched you will receive a notification and the item will then be delivered in the next 2-3 working days.

Delivery charges will be automatically calculated at the checkout page.

All product prices quoted are inclusive of VAT.

Please note that we cannot accept orders billed to or addressed to PO Boxes.

UK Express / Next Day Delivery

We will supply your email address and/or mobile number to the courier, they will use this to send you notification emails and SMS to let you know when your parcel will arrive.

*Where our Express/Next Day delivery service has been selected we aim to dispatch your goods from our warehouse in less than 1 working day of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Delivery will normally take 1-2 working days from the moment you place your order.

Please note that Express/Next Day delivery is a trackable service.

Delivery charges will be automatically calculated at the checkout page.

All product prices quoted are inclusive of VAT.

Please note that we can't accept orders billed to or addressed to PO Boxes.

Non-Mainland UK Shipping Information

Applies to: Northern Ireland, Channel Islands, Isle Of Man, Scottish Highlands & Islands, Scilly Isles.

Free on all orders under 5KG.

If your order weighs more than 5KG we will need to ship this via DPD which will incur a delivery charge of £9.99.

Please note this is only on orders over 5KG and most orders will come to less than 5KG.

Orders will be shipped on a 2 Day Service regardless of shipping option selected.

International Delivery

Shipping to Europe currently suspended due to changes with Brexit. More information due soon.

Shipping to Non European Countries

Shipping to Non European destinations is charged based on order value & order weight. In certain cases extra shipping charges may be required.

We aim to dispatch your goods from our warehouse within 2 working days of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Postal delivery will normally take a further 5 working days.

Delivery times and charges vary by country.

Multiple delivery addresses in the same order will result in multiple delivery charges.

When ordering goods from Jadlam Toys & models for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Jadlam Toys & Models, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

All product prices quoted are inclusive of VAT (Value Added Tax). VAT on non EU deliveries cannot be reclaimed.

Important Note on Delivery Times

We do everything we can to meet the delivery times specified in this section. However, occasionally delivery times may be affected by factors beyond the control of Jadlam Racing and therefore cannot be guaranteed.

Key Information at a Glance

The most important points from our returns policy.

 Return unwanted items within 30 days (unopened).

 We provide free return shipping for any faulty, damaged, or incorrectly sent items.

 All returns must be initiated by completing our official Returns Form for efficient processing.

 Ensure items are returned in 'as new' condition with original packaging to qualify for a full refund.

Can I return my item?

Not Wanted

An unwanted product can be returned for a full refund within 30 days of delivery as long as it’s still in its original, unopened packaging.

In accordance with your rights when you purchase goods online, unwanted items can be returned even if you have opened them for inspection as long as you let us know within 14 calendar days from the day after delivery. You can examine the goods as you would in a shop but to obtain a full refund you must not use them. The goods must be returned in ‘as new’ condition and in their original packaging. The packaging must not be ripped or damaged or we may refuse the return.

Returns and exchanges can only be processed with proof of purchase. Please provide your order number when you return a product.

You will be liable for the cost of returning the goods to us and must ensure that they are returned in protective packaging.

Faulty or Damaged

If you have received a damaged or faulty item from us you can return it for a repair, replacement or refund.

If the item is faulty or damaged we will cover the costs of the return shipping. Please contact us prior to returning so we can arrange a free returns label or resolve the fault you are experiencing.

Please make it clear what the issue is on our returns paperwork, as some minor issues may not be very clear to our returns department.

Some manufacturers prefer to deal with faulty items themselves, so returns may be sent directly to the manufacturer. This helps you get a replacement or repair faster.

Incorrect

An item received incorrectly can be returned for a refund or replacement. Please make it clear on the returns paperwork which action you would like us to take. If you do not complete this section, we will automatically issue a refund.

If the item is incorrect, we will cover the return shipping costs. Please complete a returns request form by clicking here and we will provide a returns shipping label for you.

What is your Returns Period?

You can return an item up to 30 days after the date of delivery.

EXTENDED CHRISTMAS RETURNS (covers all orders placed in November & December 2024) ends 31st January 2025.

How do I cancel my order?

If you choose to cancel an order that you have not yet received, please contact us via phone or email. Have your order number ready for quicker processing. Use "Cancellation Request" in your contact message.

We do our best to cancel orders quickly, but it's possible the order is dispatched before we process your request.

If your order has already shipped, you'll need to return it after receiving it. This will be treated as an unwanted return, and you’ll be responsible for return shipping costs.

What are my cancellation rights?

You may cancel an order from the moment it's placed until 14 days after you receive the goods.

Please contact us by phone or email to request a cancellation.

How do I start a return?

You need to complete our Returns Form. A member of our Returns Department will contact you with full instructions.

How do I return my item?

Please complete our Returns Form. We will contact you with instructions.

If you're arranging your own return, please use a tracked courier service. We cannot be held liable for undelivered returns. Reuse original packaging if possible, or make sure the item is well protected and dry in transit.

Check Royal Mail or parcel services like Parcel2Go for competitive rates.

How much does it cost to return an item?

The cost depends on the return reason:

  • Unwanted item: You cover return shipping costs.
  • Damaged/Faulty item: We cover the return shipping.
  • Incorrect item: We cover the return shipping.

For self-paid returns, we recommend Royal Mail or Parcel2Go. A small tracked parcel via Royal Mail should cost around £5; courier options may range £7–10.

When we cover return shipping, we’ll send you a returns label. Complete the form by clicking here.

A restocking fee may apply for returns due to customer error or if items are returned in a condition different from what was stated.

Once your return is approved, you have 14 days to send the item. After that, the return is cancelled and no refund will be issued.

When will I be refunded?

We process refunds or replacements within 3–5 working days of receiving your return. If you used a tracked courier, you can confirm when the item was received. If you don’t hear from us within 7 working days, please get in touch.

How should I package my return?

We recommend reusing the original packaging. You must ensure the item is returned in protective packaging. Items returned damaged or without proper care may not qualify for a refund.

Description

The Graham Farish Castle Class locomotive is a worthy replica of one of the Great Western Railway’s (GWR) finest steam locomotive designs, with its elegant appearance only amplified by the beautiful lined green livery that was synonymous with the GWR, and later British Railway’s Western Region. This N scale model combines the Castle’s good looks with an exquisite paint finish to produce a masterpiece in miniature fit for any Western-inspired collection.

The model that started a revolution as the first British N Scale steam locomotive to be made with SOUND FITTED, the Graham Farish ‘Castle’ has a technical specification as impressive as its good looks, with a powerful coreless motor driving the wheels through a diecast metal gearbox, all wheel pickup from the driving and tender wheels and separate metal bearings fitted to the driving wheel axles, smooth and reliable running is guaranteed. The tender houses a speaker and Next18 DCC decoder socket, making it easy to add sound, or opt for this SOUND FITTED version and the work is done for you, so you can enjoy realistic sound effects straight from the box on both Analogue and DCC.

 

  • Graham Farish N Scale
  • Era 3
  • Pristine GWR Lined Green (GW Crest) Livery
  • Running No. 5055
  • Named ‘Earl of Eldon’
  • SOUND FITTED – Fitted with a Zimo MS590N18 DCC Sound Decoder – See below the for the function list
  • Length 145mm (over couplings)

DETAIL VARIATIONS SPECIFIC TO THIS MODEL

  • Collett 4,000-gallon Tender
  • Single Chimney
  • Inside Cylinder Chest: Box Pattern with Curved Front
  • Straight Cylinder Steam Pipes
  • Tapered Buffers
  • Horizontal Cab Side Handrail
  • Rear Sandboxes Behind Cab Steps
  • Short Nameplates

 

GRAHAM FARISH GWR CASTLE CLASS SPECIFICATION

MECHANISM:

  • Coreless motor
  • Electrical pickup from all driving and tender wheels
  • Separate metal bearings fitted to each driving wheel axle
  • Metal bearings fitted to each tender wheel axle
  • Diecast metal chassis block
  • Diecast metal gearbox, with gearing arranged for prototypical running speeds and haulage capabilities
  • 9mm (N gauge) wheels to NEM310 standards with authentic profile and detailing
  • Optional traction tyres fitted to the rear driving wheels (replacement wheelset without traction tyres supplied in the accessory pack)
  • Valve gear of metal construction
  • Discreet fixed locomotive to tender drawbar with integral electrical connections
  • Coupling pocket to NEM355 standards fitted to the front bogie
  • Removable coupling pocket to NEM355 standards fitted to the tender chassis
  • Designed to operate on curves of second radius (263.5mm) or greater

DETAILING:

  • High-precision, injection-moulded bodyshell, running plate and tender with separately fitted details parts including smokebox door, lower front lamp irons, steam pipes, whistle and reverser
  • Separately applied metal components including handrails, buffers and sand pipes
  • Dome, filler cap, water scoop and vacuum pipe added to the tender as separate parts
  • Tender fitted with metal coal-effect load
  • Detailed cab interior including boiler backhead controls and gauges, brake standard and water scoop standard
  • Hinged and posable metal fall plate between the locomotive and tender
  • Each model supplied with a full set of accessory parts including dummy screwlink couplings and front vacuum pipe

DCC:

  • Next18 DCC decoder interface located in the tender

SOUND:

  • Speaker installed in the tender of all models for optimum sound reproduction
  • Zimo MS590N18 DCC Sound Decoder fitted to SOUND FITTED versions
  • Sound files produced specifically for the Graham Farish GWR Castle Class using recordings from real locomotives
  • SOUND FITTED models operate on DCC and Analogue control as supplied

LIVERY APPLICATION:

  • Authentic liveries applied to all models
  • Multiple paint applications employed on each model using GWR and BR specification colours
  • Logos, numerals and text added as appropriate using multi-stage tampo printing using authentic typefaces, logos and colours
  • Named locomotives are supplied with pre-fitted, fully decorated nameplates

SOUNDS

F1 - Sound - On/Off

F2 - Brake

F3 - Cylinder Drain Cocks

F4 - Rising Toot Whistle

F5 - Reverser

F6 - Coal Shovelling

F7 - Injector

F8 - Blower

F9 - Flange Squeal (Speed Related)

F10 - Safety Valves Lifted

F11 - Handbrake

F12 - Water Tank Filling

F13 - Coupling Clatter

F14 - Light Engine Mode

F15 - Fade All Sounds

F16 - Guard's Whistle & Response (Toot & Vocals)

F17 - High Tone Whistle

F18 - High & Low Whistles

F19 - High Tone Rising Whistle

F20 - Short High Tone Whistle

F21 - Long High Tone Whistle

F22 - Long High & Low Tone Whistles

F23 - Vocals (On - ‘Going under, Bill’ / Off - ‘Righto Norm’)

F24 - Vocals (‘Right o’ way from the Guard’

F25 - Vocals (‘Clear my side’)

F26 - Vocals (On - ‘Green flag’ / Off - ‘Righty-ho’)

F27 - Volume Down

F28 - Volume Up

Analogue Users: Please note that normal load running sounds and any other automatic or randomised sounds will also operate when this model is used on analogue control (DC) straight from the box!

 

GWR CASTLE CLASS HISTORY

The first of the GWR 4073 ‘Castle’ Class locomotives was built in 1923 to the design of then- Chief Mechanical Engineer Charles Collett. The type was intended for express passenger trains and used the 4-6-0 wheel arrangement so favoured by the GWR and built on the success of the earlier Star Class which first entered traffic in 1907 albeit with a new, larger boiler making it more powerful and capable of handling the longest expresses.

Over a period of 27 years a total of 155 Castles were built by the GWR’s Swindon Works, joined between 1925 and 1940 by 16 more that were converted from older locomotives, mostly Stars. All 171 locomotives were named, usually after Castles in the west, but those rebuilt from Stars generally retained their original names although during their careers some Castles carried other names, including those of noble Earls and some named after RAF aircraft used during World War Two.

The Castle Class turned out to be one of the GWR’s most successful designs, they were not as powerful as the later King Class locomotives, however these were restricted to a small number of routes due to their greater weight, a problem not faced by the Castles which could be found hauling many of the fastest and heaviest express workings across a large part of the GWR network.

So impressive was the original design that very few developments were made during their service lives. Streamlining was trialled on one example, but the GWR did not pursue this idea, and several were converted to oil firing for a short period but again this came to nothing. The fitting of a double chimney to 65 members of the class from 1956 was the most significant change as BR bid to improve high speed performance.

The first withdrawal came in 1950 when ‘Star’ conversion No. 4009 bowed out of service, but the type remained strong until 1965 when No. 7029 ‘Clun Castle’ was the last to be withdrawn after it had worked the final steam out of Paddington on 27th November 1965. ‘Clun Castle’ is among eight Castles that survive in preservation today, although the future of one, No. 7027 ‘Thornbury Castle’ which has never been restored from scrapyard condition, remains uncertain.

Rewards

Rewarding every enthusiast

You can earn and redeem Jadlam Rewards across our entire range of products. Every purchase brings you closer to your next reward.

View Rewards
Jadlam Rewards Card

Delivery

Detailed Delivery Information

UK Economy Delivery

We use Royal Mail Tracked 48 as our main economy delivery service for all parcels. (Items classified as Large Letter by Royal Mail will be sent by Royal Mail 48).

This service aims to deliver within 2-3 working days and is tracked to the delivery point. SMS or email notifications will be sent to you if you have filled in the contact details on your order. This will allow you to view your delivery options prior to delivery and have advanced notice of a delivery day.

We aim to dispatch your order the same day if paid for before 2pm (excluding weekends and UK public holidays). Please note that if your order contains an item with a 1-2 day handling time your item will take longer to dispatch.

Once dispatched you will receive a notification and the item will then be delivered in the next 2-3 working days.

Delivery charges will be automatically calculated at the checkout page.

All product prices quoted are inclusive of VAT.

Please note that we cannot accept orders billed to or addressed to PO Boxes.

UK Express / Next Day Delivery

We will supply your email address and/or mobile number to the courier, they will use this to send you notification emails and SMS to let you know when your parcel will arrive.

*Where our Express/Next Day delivery service has been selected we aim to dispatch your goods from our warehouse in less than 1 working day of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Delivery will normally take 1-2 working days from the moment you place your order.

Please note that Express/Next Day delivery is a trackable service.

Delivery charges will be automatically calculated at the checkout page.

All product prices quoted are inclusive of VAT.

Please note that we can't accept orders billed to or addressed to PO Boxes.

Non-Mainland UK Shipping Information

Applies to: Northern Ireland, Channel Islands, Isle Of Man, Scottish Highlands & Islands, Scilly Isles.

Free on all orders under 5KG.

If your order weighs more than 5KG we will need to ship this via DPD which will incur a delivery charge of £9.99.

Please note this is only on orders over 5KG and most orders will come to less than 5KG.

Orders will be shipped on a 2 Day Service regardless of shipping option selected.

International Delivery

Shipping to Europe currently suspended due to changes with Brexit. More information due soon.

Shipping to Non European Countries

Shipping to Non European destinations is charged based on order value & order weight. In certain cases extra shipping charges may be required.

We aim to dispatch your goods from our warehouse within 2 working days of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Postal delivery will normally take a further 5 working days.

Delivery times and charges vary by country.

Multiple delivery addresses in the same order will result in multiple delivery charges.

When ordering goods from Jadlam Toys & models for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Jadlam Toys & Models, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

All product prices quoted are inclusive of VAT (Value Added Tax). VAT on non EU deliveries cannot be reclaimed.

Important Note on Delivery Times

We do everything we can to meet the delivery times specified in this section. However, occasionally delivery times may be affected by factors beyond the control of Jadlam Racing and therefore cannot be guaranteed.

Returns

Key Information at a Glance

The most important points from our returns policy.

 Return unwanted items within 30 days (unopened).

 We provide free return shipping for any faulty, damaged, or incorrectly sent items.

 All returns must be initiated by completing our official Returns Form for efficient processing.

 Ensure items are returned in 'as new' condition with original packaging to qualify for a full refund.

Can I return my item?

Not Wanted

An unwanted product can be returned for a full refund within 30 days of delivery as long as it’s still in its original, unopened packaging.

In accordance with your rights when you purchase goods online, unwanted items can be returned even if you have opened them for inspection as long as you let us know within 14 calendar days from the day after delivery. You can examine the goods as you would in a shop but to obtain a full refund you must not use them. The goods must be returned in ‘as new’ condition and in their original packaging. The packaging must not be ripped or damaged or we may refuse the return.

Returns and exchanges can only be processed with proof of purchase. Please provide your order number when you return a product.

You will be liable for the cost of returning the goods to us and must ensure that they are returned in protective packaging.

Faulty or Damaged

If you have received a damaged or faulty item from us you can return it for a repair, replacement or refund.

If the item is faulty or damaged we will cover the costs of the return shipping. Please contact us prior to returning so we can arrange a free returns label or resolve the fault you are experiencing.

Please make it clear what the issue is on our returns paperwork, as some minor issues may not be very clear to our returns department.

Some manufacturers prefer to deal with faulty items themselves, so returns may be sent directly to the manufacturer. This helps you get a replacement or repair faster.

Incorrect

An item received incorrectly can be returned for a refund or replacement. Please make it clear on the returns paperwork which action you would like us to take. If you do not complete this section, we will automatically issue a refund.

If the item is incorrect, we will cover the return shipping costs. Please complete a returns request form by clicking here and we will provide a returns shipping label for you.

What is your Returns Period?

You can return an item up to 30 days after the date of delivery.

EXTENDED CHRISTMAS RETURNS (covers all orders placed in November & December 2024) ends 31st January 2025.

How do I cancel my order?

If you choose to cancel an order that you have not yet received, please contact us via phone or email. Have your order number ready for quicker processing. Use "Cancellation Request" in your contact message.

We do our best to cancel orders quickly, but it's possible the order is dispatched before we process your request.

If your order has already shipped, you'll need to return it after receiving it. This will be treated as an unwanted return, and you’ll be responsible for return shipping costs.

What are my cancellation rights?

You may cancel an order from the moment it's placed until 14 days after you receive the goods.

Please contact us by phone or email to request a cancellation.

How do I start a return?

You need to complete our Returns Form. A member of our Returns Department will contact you with full instructions.

How do I return my item?

Please complete our Returns Form. We will contact you with instructions.

If you're arranging your own return, please use a tracked courier service. We cannot be held liable for undelivered returns. Reuse original packaging if possible, or make sure the item is well protected and dry in transit.

Check Royal Mail or parcel services like Parcel2Go for competitive rates.

How much does it cost to return an item?

The cost depends on the return reason:

  • Unwanted item: You cover return shipping costs.
  • Damaged/Faulty item: We cover the return shipping.
  • Incorrect item: We cover the return shipping.

For self-paid returns, we recommend Royal Mail or Parcel2Go. A small tracked parcel via Royal Mail should cost around £5; courier options may range £7–10.

When we cover return shipping, we’ll send you a returns label. Complete the form by clicking here.

A restocking fee may apply for returns due to customer error or if items are returned in a condition different from what was stated.

Once your return is approved, you have 14 days to send the item. After that, the return is cancelled and no refund will be issued.

When will I be refunded?

We process refunds or replacements within 3–5 working days of receiving your return. If you used a tracked courier, you can confirm when the item was received. If you don’t hear from us within 7 working days, please get in touch.

How should I package my return?

We recommend reusing the original packaging. You must ensure the item is returned in protective packaging. Items returned damaged or without proper care may not qualify for a refund.

Your Hobby, Our Passion

We're a family-owned business passionate about inspiring play and creativity for everyone, from hobbyists to young builders. Our team is here to help you find the perfect toys, models, and RC vehicles. Let’s create special memories together!

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Your Satisfaction Guaranteed

We stand behind every product we sell with a 30-day, no-hassle return policy. Shop with confidence knowing that your happiness is guaranteed.

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Passionate Experts

Our team in Glastonbury lives and breathes models, RC, and toys. We're here to share our knowledge and help you find the perfect toy, model, or gift.

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Unmatched Selection

Immerse yourself in a world of possibilities with our extensive collection of top-tier models, RC vehicles, and toys, handpicked from the best brands to ignite your passion and creativity.

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Decades of Experience

With a legacy spanning 25 years, we're proud to have served generations of hobbyists, families, and kids, helping them discover the joy of building, playing, and creating.

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